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Bullying and Harassment
To East Dunbartonshire Council by Vicky Gray 4 December 2008
Bullying and Harassment
To West Berkshire Council by Vicky Gray 4 December 2008
Bullying and Harassment
To Southampton City Council by Vicky Gray 4 December 2008
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To Wrexham County Borough Council by Vicky Gray 4 December 2008
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To Tameside Metropolitan Borough Council by Vicky Gray 4 December 2008
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Vicky Gray made this Freedom of Information request to Swansea Council
The request was partially successful.
From: Vicky Gray
4 December 2008
Dear Sir/Madam
I would like to know how many employees of the city council have
been absent from work due to either stress, anxiety, depression or
any combination of those ailments between 1st August 2004 and 31st
October 2008.
Please also confirm how many complaints of bullying have been made
by employees of the council against managers or colleagues during
the same period.
Please confirm how many employees have claimed constructive
dismissal within the same period for bullying/harassment.
Please confirm how many claims have been filed against the city
council at the Employment Tribunal within the same period for
bullying/harassment.
I would ask that you remember the statutory duty imposed upon
public authorities by virtue of Section 16 of the Freedom of
Information Act to provide advice and assistance to requesters. If
for any reason you are leaning toward rejecting any part of this
request or if you plan to argue that it is unmanageable or
unanswerable in any way then I would expect you to contact me
promptly to find ways to answer this request to our mutual
satisfaction.
Yours sincerely
Vicky Gray
From: Vicky Gray
6 December 2008
Dear Sir or Madam
I would also clarify when I mentioned constructive dismissal, I was
referring to the employee directly, similar point about bullying
and harassment complaints, there is no Employment Tribunal claim
called "bullying and harassment". This will usually form part of a
claim for unfair dismissal or one (or more) of the various
discrimination claim and/or under the Protection from Harassment
Act. Could you provide the information on the aforementioned.
Could you provide the information in electronic format via this
website.
Thank you for your full co-operation
Yours Sincerely
Vicky Gray
From: Vicky Gray
8 January 2009
Dear Sir or Madam
You have not replied to my FOI request within the 20 working days
you are allowed by law.
Kindly address yourselves to this matter immediately and explain
your lack of response.
Yours sincerely
Vicky Gray
From: Tosh, David
Swansea Council
8 January 2009
Dear Ms Gray
FREEDOM OF INFORMATION ACT 2000 - REQUEST FOR INFORMATION
Thank you for your request for information received on 4^th December 2008,
which was as follows:
1. I would like to know how many employees of the city council
have been absent from work due to either stress, anxiety, depression or
any combination of those ailments between 1st August 2004 and 31^st
October 2008.
2. Please also confirm how many complaints of bullying have been
made by employees of the council against managers or colleagues during the
same period.
3. Please confirm how many employees have claimed constructive
dismissal within the same period for bullying/harassment.
4. Please confirm how many claims have been filed against the city
council at the Employment Tribunal within the same period for bullying /
harassment.
I can confirm that the Council holds some of the information falling
within the description specified in your request and this is provided for
the period October 2007 - October 2008. However, prior to October 2007,
the Council did not maintain centralised personnel records and; therefore,
we estimate that the cost of complying with your entire request would
exceed the appropriate limit of £450. The appropriate limit has been
specified in Regulations and for Local Authorities it is set at £450.
This represents the estimated cost of one person spending two and a half
working days in determining whether the Council holds the information, and
locating, retrieving and extracting the information. Under section 12 of
the Act, the Council is not obliged to comply with your request and
therefore, will not be processing your request for the period prior to
October 2007.
In response to question 1: for the period October 2007 - October 2008
there were 698 reported cases, across all Council services including
schools, of absence due to stress, anxiety, depression, fatigue or
exhaustion. This figure relates to a total Council workforce of 13,000.
In response to question 2: for the period October 2007 - October 2008
there were 7 cases of complaints of bullying / harassment made by
employees of the council against managers or colleagues. All cases were
fully investigated under the Council's Bullying and Harassment Policy.
In response to question 3: for the period October 2007 - October 2008
there were no claims for constructive dismissal for bullying harassment.
In response to question 4: for the period October 2007 - October 2008
there were no claims filed against the Council at an Employment Tribunal
for bullying/harassment.
If for whatever reason you are unhappy with our response, you should first
take the matter up through the Council's FOI Review Procedure. The
Corporate Complaints Manager, Mr. Huw G. Evans, can be contacted on 01792
627345 or by writing to City and County of Swansea, Room 3.3.8, County
Hall, Swansea SA1 3SN.
If you are still unhappy, you can apply under s. 50 of the Act to the
Information Commissioner, who will determine whether or not your request
has been dealt with correctly. The Information Commissioner for Wales
can be contacted by writing to the Information Commissioner's Office -
Wales, Cambrian Buildings, Mount Stuart Square, Cardiff CF10 5FL.
Yours sincerely
Dave Tosh
Freedom of Information Officer
City & County of Swansea
Melissa Jenkins
Project Officer
Contact Swansea
' (01792) 637348
7 (01792) 637339
* [email address]
show quoted sections
From: Vicky Gray
9 January 2009
Dear Tosh, David
Schools are public authorities in their own right and have their
own publication schemes under FOI. Also, school staff are employees
of the governing body, not the local authority. Even if a school
buys into the Service Level Agreement for HR or Payroll from the
local authority, legally and contractually, staff are not council
employees. The questions I have asked never included Schools, so
therefore the figures that have been provided will be incorrect.
Please provide the information excluding School Staff.
The response provided has no relation to the information I asked
for. I didn't ask if they had a system for recording statistical
information, I asked for the figures. They have not denied that any
complaints were made nor have they cited any exemptions against
disclosing the data. The fact that they do not have a system for
recording them is meaningless. They have a duty under FOI to
confirm or deny if the information is held, then to determine if it
is exempt from disclosure and if it is not, they must disclose it.
If the files are manual files held in what the Data Protection Act
refers to as a "Manual relevant structured filing system," one
would expect it would take at most a minute to extract a file from
a cabinet, open it, turn up the sickness tab and glance at the
sheet and scribble a note if the file refers to
stress/depression/and put it back again. The "relevant cost limit"
from Section 12 is £450 or two and a half days work.If you ran a
query on a database,you could identify all the relevant information
I have requested and then look at these files. So cost should not
be an issue.
I pointed out to the council there is no constructive dismissal, I
was referring to the employee directly, similar point about
bullying and harassment complaints, there is no Employment Tribunal
claim called "bullying and harassment". This will usually form part
of a claim for unfair dismissal or one (or more) of the various
discrimination claim and/or under the Protection from Harassment
Act. The council answered this question referring to bullying which
would not provide the correct information.
On the basis of the foregoing, I would ask that a review be carried
out and that I be advised of the outcome of that review within the
timescales deemed appropriate in the Information Commissioner’s
recent guidance.
I would ask that you remember the statutory duty imposed upon
public authorities by virtue of Section 16 of the Freedom of
Information Act to provide advice and assistance to requesters.
I look forward to hearing from you.
Yours sincerely
Vicky Gray
From: Tosh, David
Swansea Council
13 January 2009
Dear Vicky,
I am sorry that my response to your FOIA request did not provide the
information you were seeking. I note your request for a review of my reply
and I will forward this to the corporate Complaints Manager, Mr Huw G
Evans, for his attention.
I will address directly, some of the points you raise in your reply as
this may help me to provide you with further information.
In paragraph 1 you state that schools staffs are not Council employees;
however, this is not correct as individuals employed by schools in Swansea
are Council employees. Your first question did not exclude schools staffs;
it referred to employees of the Council, which includes schools staff. You
have now asked for schools staff to be excluded and I will seek to provide
this information.
Regarding your comments in paragraphs 2 and 3, you will find that in my
reply I confirm that the Council holds some of the information you are
seeking and this is provided. However, I then explain that to determine
whether all of the information you are seeking exists and then to provide
it, would require an effort in excess of the £450 limit. This is because
before October 2007, HR records were not held centrally. In other words,
records were held by the many Council departments for the period Aug 2004
- Oct 2007 and these have not been centralised. It is our estimation that
there would be a significant effort required to locate relevant records
and retrieve the information you seek. The appropriate limit is an
exemption provided for under the FOIA.
Regarding your paragraph 4, I would be grateful if you could further
clarify exactly what you are asking for? Your original questions were as
follows:
Please confirm how many employees have claimed constructive dismissal
within the same period for bullying/harassment.
Please confirm how many claims have been filed against the city council at
the Employment Tribunal within the same period for bullying / harassment.
I agree with you that there is no ET claim known as bullying and
harassment, but this still does not make it clear what you are seeking in
questions 3 and 4? I can then seek to provide the answers, if we have
them.
Best regards,
Dave Tosh
FOI Officer.
show quoted sections
From: Vicky Gray
14 January 2009
Dear Mr Tosh
Thank you for your response. I understood that community schools
with delegated budgets were public authorities in their own right –
they certainly are in England and staff of such schools are issued
with contracts of employment by the governing bodies of those
schools thereby making them employees of the governing body (i.e.
appointed by and able to be dismissed by the governing body not
anyone else). If this is not the case in Wales, then I certainly
was not aware of that fact which is why I made that point in my
previous response.
With regard to your request for clarification of points three and
four of my original request, please take point three to read
“Please confirm how many employees have claimed constructive
dismissal within the same period citing bullying or harassment as a
cause or contributing factor.”
Likewise for point four “Please confirm how many claims have been
filed against the city council at the Employment Tribunal within
the same period citing bullying or harassment as a cause or
contributing factor within the claim.
I hope that this helps clarify my request, but please do not
hesitate to contact me again if you need any further clarification.
Yours sincerely
Vicky Gray
From: Tosh, David
Swansea Council
15 January 2009
Thanks Vicky, I'll see what I can provide.
Regards
Dave Tosh
Pennaeth Gwasanaethau Cwsmer a Gwybodaeth
Head of Information and Customer Services
Dinas a Sir Abertawe
City & County of Swansea
*01792 636872
* [email address]
show quoted sections
From: Tosh, David
Swansea Council
21 January 2009
Dear Vicky
Further to my previous e-mail, please find the information relating to Questions 1 and 2 of your original correspondence as promised.
1. For the period October 2007 - October 2008 there were 570 reported cases, across all Council services, excluding Schools, of absence due to stress, anxiety, depression, fatigue or exhaustion. This figure relates to a total workforce of 13,000.
2. For the period October 2007 - October 2008 there were 7 cases of complaints of bullying/harassment made by employees of the Council against managers or colleagues. None of the cases were by schools staff. All cases were fully investigated under the Council's Bullying and Harassment Policy.
I am still awaiting the information relating to questions 3 and 4, and will be in touch as soon as this is received.
Regards
David Tosh
FOI Officer
City & County of Swansea
show quoted sections
From: Vicky Gray
21 January 2009
Dear David
Thank you for your full co-operation and for keeping informed of
your progress.
Kindest Regards
Vicky Gray
From: Evans, Huw G
Swansea Council
22 January 2009
Huw G Evans
Corporate Complaints Manager / Rheolwr Cwynion Corfforaethol
01792 63 7347
show quoted sections
From: Vicky Gray
22 January 2009
Dear Mr Evan
Thank you for your response. I would raise the following points
with you:
As a council one would expect you would employ a welfare officer,
who would be advised of all staff those had said they were being
bullied, it would be part of your duty of care under both the
Health & Safety At Work Act 1974 and also under most contracts of
employment. Details would have to be passed to that person or an
appointed person in HR. One would assume that a council would have
a welfare officer, who would be advised of all staff absent due to
stress or those who had said they were being bullied, it would be
part of their duty of care under both the Health & Safety At Work
Act 1974 and also under most contracts of employment. So details
would have to be passed to that person or an appointed person in
HR.
Your suggestion that to search through the files over four years is
slightly confusing as one would imagine each file would have a
section dealing with Bullying/Grievances/Harassment. If the files
are manual files held in what the Data Protection Act refers to as
a "Manual relevant structured filing system," one would expect it
would take at most a minute to extract a file from a cabinet, open
it, turn up the sickness tab and glance at the sheet and scribble a
note if the file refers to Bullying/Grievances/Harassment and put
it back again. The "relevant cost limit" from Section 12 is £450 or
two and a half days work. By those figures, one would expect you to
be able to review 1000 files in that time. If you ran a query on
your database, you could identify all employees who had submitted
Grievances/Bullying/ Harassment in the period I have requested and
then look at these files.
Therefore, if the information exists, you are required to disclose
it unless an exemption applies. I am mindful that you have cited
the ‘costs’ exemption, yet section 16 of the FOIA imposes upon you
a duty to provide advice and assistance. Yet you have not done so.
You have done nothing to assist me in seeking to find a way that
would help me obtain the information I am requesting.
Therefore the only conclusion I can draw is that you are
purposefully seeking to conceal the number of cases of bullying
within your organisation.
I do not accept that you have made an adequate case for refusing to
supply me with the information and can only conclude that because
of the clearly appalling record of appropriately dealing with the
bullying that appears to be endemic within the council that you are
seeking to avoid further embarrassment by refusing to supply
detailed figures.
The internal review should be an independent, impartial review
based on the provisions of the Freedom of Information Act and
associated case law. It is not an emotive proceeding where personal
views or opinions on the requester are to be given any weight. It
should be fair and objective and should there be any suggestion of
anything to the contrary, be assured the matter will be taken
before the Information Commissioner and if necessary the
Information Tribunal.
I would remind you that by law you have a legal obligation to
respond truthfully.
Thank you for your full co-operation
Yours sincerely
Vicky Gray
From: Evans, Huw G
Swansea Council
30 June 2009
Please find attached the Council's response in relation to your FOI Review
Request and your complaint to the ICO.
Huw G Evans
Democratic Services and Complaints Manager / Rheolwr Gwasanaethau
Democrataidd a Chwynion
show quoted sections
From: Vicky Gray
24 July 2009
Dear Mr Evans
Thank you for providing the correct information.
Yours sincerely
Vicky Gray
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Vicky Gray left an annotation ( 3 February 2009)
From: VICKY GRAY
To: wales@ico.gsi.gov.uk
Sent: Friday, January 23, 2009 4:59 PM
Subject: FOI Swansea Council
To whom it may concern:
I made a request for information on 4 December 2008. I subsequently requested an internal review and am unhappy with the response.
The full history of the request and all responses are available online here: http://www.whatdotheyknow.com/request/bu...
I am mindful that Swansea Council have cited the ‘costs’ exemption, yet section 16 of the FOIA imposes a duty to provide advice and assistance. Yet Swansea Council have not done so. Swansea Council have done nothing to assist me in seeking to find a way that would help me obtain the information I am requesting. Therefore, if the information exists, Swansea Council are required to disclose it unless an exemption applies. I am mindful that Swansea Council have cited the ‘costs’ exemption, yet section 16 of the FOIA imposes a duty to provide advice and assistance. Swansea Council have not done so. Swansea Council have done nothing to assist me in seeking to find a way that would help me obtain the information I am requesting.
Thank you for your assistance and full co-operation.
Yours sincerely
Vicky Gray
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