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Bullying and harassment
A Freedom of Information request to Liverpool City Council by Stephen Gradwick
The request was successful.
Stephen Gradwick
26 September 2008
Dear Sir or Madam,
This is a request for information under the Freedom of Information
Act 2000.
I would like to know how many employees of the city council have
been absent from work due to either stress, anxiety, depression or
any combination of those ailments between 1st August 2004 and 31st
July 2008.
Please also confirm how many complaints of bullying have been made
by employees of the council against managers or colleagues during
the same period.
Please confirm how many employees have claimed constructive
dismissal within the same period.
Please confirm how many claims have been filed against the city
council at the Employment Tribunal within the same period.
I would ask that you remember the statutory duty imposed upon
public authorities by virtue of Section 16 of the Freedom of
Information Act to provide advice and assistance to requesters. If
for any reason you are leaning toward rejecting any part of this
request or if you plan to argue that it is unmanageable or
unanswerable in any way then I would expect you to contact me
promptly to find ways to answer this request to our mutual
satisfaction.
Yours faithfully,
Stephen Gradwick
Liverpool Direct
Liverpool City Council
26 September 2008
Thank you for your e-mail.
This e-mail confirms we have received your enquiry.
We will endeavour to respond to this enquiry within 24 hours, but please
note that during
busy periods it may take up to 3 working days to reply to you.
In the mean time, you will be able to find the answers to commonly asked
questions on our
website: www.liverpool.gov.uk .
Please do not respond to this e-mail as it has been generated
automatically.
Liverpool Direct
Winner - 'Best in Public Sector', Call Centre
Association Excellence Awards 2004 Liverpool,
European Capital of Culture 2008
show quoted sections
Liverpool Direct
Liverpool City Council
26 September 2008
Dear Stephen Gradwick,
Thank you for your recent e-mail.
We have forwarded your request to the relevant department, and they will
answer your query as soon as possible.
Please contact us if you have any further queries we may assist with.
Yours sincerely
Liverpool Direct
[email address]
www.liverpool.gov.uk <http://www.liverpool.gov.uk/>
Liverpool, European Capital of Culture 2008
Would you prefer to receive your council tax bill via e-mail? Go to
www.liverpool.gov.uk <http://www.liverpool.gov.uk/> and complete the
easy online registration form.
show quoted sections
Liverpool City Council
29 September 2008
Dear Mr Gradwick,
Many thanks for your recent request for information under the Freedom of
Information Act 2000 dated 26th September 2008.
Once your request has been actioned, either myself or a colleague will
respond to you.
Can you please direct any enquiries to [email address]
and quote the above reference number?
Yours sincerely
James Shaw
On behalf of Wendy Twigge, Information Manager
show quoted sections
Stephen Gradwick
25 October 2008
Dear Mr Shaw,
You have not replied to my FOI request within the 20 working days
you are allowed by law.
Kindly address yourselves to this matter immediately and explain
your lack of response.
Yours sincerely,
Stephen Gradwick
Shaw, James
Liverpool City Council
27 October 2008
Dear Mr Gradwick,
Sorry you have had no reply to your Freedom of Information Act request.
I have forwarded your email to the Information Manager and her team. As
I no longer work with FOI, I would be grateful if you could forward any
emails to [email address]
Many thanks
James
______________________________________________
James Shaw
* Customer Feedback Team
4th Floor
Millennium House
Victoria Street
Liverpool
L1 6JH
' 0151 233 4130
7
* [email address]
* http://www.liverpool.gov.uk
P Please consider the environment before printing this e-mail. Thank you
* Liverpool, European Capital of Culture 2008
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Stephen Gradwick left an annotation (11 November 2008)
The Information Commissioner's letter to Liverpool City Council is reproduced below:
Miss W Twigge
Information Manager
Liverpool City Council
Municipal Buildings
Dale Street
Liverpool
L2 2DH
11th November 2008
Case Reference Number FS50219796
Dear Miss Twigge,
Complaint from Mr Stephen Gradwick
The Information Commissioner has received a complaint from Mr Gradwick stating that no response has been sent to an information request submitted to your organisation on 26 September 2008, which you have said was received. We enclose a copy of this request for your information, which was made at http://www.whatdotheyknow.com/request/bu....
Any public authority in receipt of such a request is under a duty to respond within 20 working days of receipt. As it is the case that you have not responded, we would ask that you now please do so within 10 working days of receipt of this letter. We should be grateful if you could also provide a copy of your response to this office.
You should state whether or not the information is held in a recorded form. If it is held, you should either provide the information or issue a refusal notice in accordance with the requirements of section 17 of the Freedom of Information Act or regulation 14 of the Environmental Information Regulations as appropriate. You can find more information on refusal notices, including a checklist of what such a notice should contain in the Commissioner’s Good Practice Guidance No.1, available at:
http://www.ico.gov.uk/upload/documents/l...
For further advice on how to deal with freedom of information requests, please visit our website at www.ico.gov.uk or call our helpline on 08456 306060, or 01625 545745 if you prefer to use a National Rate number.
If you need to contact us about this matter, please quote the case reference number from the top of this letter.
Yours sincerely,
Jenny Sanders
FoI Case Reception Unit
The Information Commissioner’s Office
Encl. Copy of request
Glanville, Andrea
Liverpool City Council
14 November 2008
Dear Mr Gradwick
Please find attached your response to your request; please accept my
apologies for the delay in responding.
Andrea Glanville
Legal Services
Finance & Legal Services Portfolio
Liverpool City Council
Municipal Buildings
Dale Street
Liverpool
L2 2DH
Telephone 0151 225 2709
Fax: 0151 225 2392
email: [email address]
show quoted sections
Francis Irving left an annotation (2 December 2008)
This request was spotted by a journalist and turned into a news story in the Liverpool Daily Post:
http://blogs.journalism.co.uk/editors/20...
An interesting blog post about this:
http://www.andydickinson.net/2008/12/01/...
Francis Irving left an annotation (8 December 2008)
And a blog post by a journalist on the Liverpool Daily Post about their decision to cite the source of their story:
http://headlinesanddedlines.blogspot.com...
Things to do with this request
Add an annotation (to help the requester or others)
Stephen Gradwick only:
Reply to Glanville, Andrea
|
Request an internal review
Liverpool City Council only:
Respond to request
Stephen Gradwick left an annotation (11 November 2008)
They have responded thus:
11th November 2008
Case Reference Number FS50219796
Dear Mr Gradwick,
Your information request to Liverpool City Council
Thank you for your correspondence.
In cases such as this the Commissioner does not consider that serving a formal decision notice would serve any strong public interest. However, I have written to the public authority to provide them with a copy of your original request reminding it of its responsibilities and asking it to respond to you within 10 working days of receiving our letter. I attach a copy for your information.
As you will see, even though the Commissioner does not intend to issue a formal notice in this case, your concerns have been taken seriously. Thank you for bringing this matter to the attention of the Information Commissioner.
If Liverpool responds and refuses to release the information you have asked for and you are dissatisfied, you may, after exhausting their internal complaints procedure, complain to us again.
This case has now been closed with the delayed response element showing as ‘withdrawn’ on our records. If you do not receive a response within 10 working days or are dissatisfied after having exhausted the internal review process mentioned above and would like us to look into the matter, please contact us quoting the reference number on this letter.
Should you have any questions about this please contact our Helpline on 08456 30 60 60, or 01625 54 57 45 if you would prefer to call a 'national rate' number.
Yours sincerely,
Jenny Sanders
FoI Case Reception Unit
The Information Commissioner’s Office
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