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Board's Annual Report for 1964

Nigel Moore made this Freedom of Information request to British Waterways Board

The request was successful.

From: Nigel Moore

1 September 2011

Dear British Waterways Board,

Please supply a copy of the Board's Annual Report for 1964.

Yours faithfully,

Nigel Moore

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From: Information Request
British Waterways Board

5 September 2011

Dear Mr Moore,

Thank you for your e-mail.

We will now review the information that we hold relating to your request and a response will be sent as soon as possible but in any case within 20 working days of the receipt of your request on 1st September 2011.

Kind regards,

Sarina Young
Customer Service Co-Ordinator
British Waterways | The Kiln | Mather Road | Newark | NG24 1FB | Tel: 01636 675740 | Mob: 07785 295 274 | Fax: 01636 705584 |
Find out more about the exciting new waterways charity for England and Wales here http://www.britishwaterways.co.uk/charity
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ

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From: Information Request
British Waterways Board

8 September 2011

Dear Mr Moore,

I am writing further to my acknowledgement of 5th September and am pleased to now have a copy of British Waterways' Annual Report and Account. However, the copy is in excess of 34MB and I am unable to e-mail it to you.

If you could supply me with a suitable postal address I will send a hard copy to you instead.

If we haven’t reasonably met your expectations in relation to a request for information or you believe we may not have acted in accordance with the above legislation you should write in the first instance to Kelly Radley Head of Customer Relations, 64 Clarendon Road, Watford, Herts WD17 1DA outlining your concerns and asking for a review to be undertaken. Your correspondence will be acknowledged and a review of your case will be undertaken by one of British Waterways’ directors.

Should you remain unsatisfied by the response you receive you are able to contact the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF www.ico.gov.uk/Global/contact_us.aspx.

Yours Sincerely,

Sarina Young
Customer Service Co-Ordinator
British Waterways | The Kiln | Mather Road | Newark | NG24 1FB | Tel: 01636 675740 | Mob: 07785 295 274 | Fax: 01636 705584 |
Find out more about the exciting new waterways charity for England and Wales here http://www.britishwaterways.co.uk/charity
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ

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From: Nigel Moore

8 September 2011

Dear Information Request,

Thank you for your prompt response; please send the hard copy to me
at:

Ridgeways Wharf, Brent Way, Brentford, Middlesex, TW8 8ES.

Yours sincerely,

Nigel Moore

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From: Information Request
British Waterways Board

8 September 2011

Many thanks Mr Moore,

The document will be sent to you in today's post.

Kind regards,

Sarina Young
Customer Service Co-Ordinator
British Waterways | The Kiln | Mather Road | Newark | NG24 1FB | Tel: 01636 675740 | Mob: 07785 295 274 | Fax: 01636 705584 |
Find out more about the exciting new waterways charity for England and Wales here http://www.britishwaterways.co.uk/charity
Follow the BW Customer Service team on Twitter at http://twitter.com/BWCustServ

show quoted sections

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