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Board Expenses
Tom Hodder made this Freedom of Information request to Great Western Ambulance Service NHS Trust
The request was successful.
From: Tom Hodder
11 August 2009
Dear Sir or Madam,
Please provide me with a breakdown of expenses for the members of
the GWAS board as detailed at:
http://www.gwas.nhs.uk/default.asp?do=MBOA
I require description, amount, date and the name of who incurred
it. I can process all electronic attachments and can accept any
size attachment.
Yours faithfully,
Tom Hodder
From: Tom Hodder
10 September 2009
Dear Sir or Madam,
Please take this email as a gentle reminder that you are outside
the limit laid down in law for replying to my request. I trust you
will reply soon.
Yours faithfully,
Tom Hodder
From: Knight, Bernadette
Great Western Ambulance Service NHS Trust
10 September 2009
Dear Mr Hodder,
Please re-send your request - I have been off sick for the last 9 weeks.
My mail box is not monitored for FOI as the Trust route for such
requests is via the web site (to avoid this kind of occurrence), hence
your request has not been addressed.
Regards,
Bernadette Knight
Bernadette Knight
Information Governance Manager
Great Western Ambulance NHS Trust
Jenner House
Chippenham
Wilts SN15 1GG
01249 858844
show quoted sections
From: Tom Hodder
10 September 2009
Dear Ms Knight.
Thanks for the reply. If your mailbox is not monitored during
holidays or sickness, then GWAS should not accept *any* requests
via email - else you could constantly be in breach of the law.
As requested:
"Dear Sir or Madam,
Please provide me with a breakdown of expenses for the members of
the GWAS board as detailed at:
http://www.gwas.nhs.uk/default.asp?do=MBOA
I require description, amount, date and the name of who incurred
it. I can process all electronic attachments and can accept any
size attachment.
Yours faithfully,
Tom Hodder"
I trust since it is GWAS's fault you have exceeded the time limit,
you will not be applying it again and will expedite the request.
Yours sincerely,
Tom Hodder
From: Knight, Bernadette
Great Western Ambulance Service NHS Trust
10 September 2009
Dear Mr Hodder,
Whatdotheyknow.com was advised some months ago that the Trust route for
managing FOI requests is via the web site and not via individual e mail
acounts, so I am not sure how this has occurred. I will address your
request as soon as possible.
Yours sincerely,
Bernadette Knight
show quoted sections
From: Tom Hodder
14 September 2009
Dear Bernadatte,
I've taken some advice on this and comment as below:
FOI requests can be directed to any member of staff in an
organisation, though WDTK try to send them to the place where they
are most likely to be dealt with efficiently, as you are the
designated person within GWAS, that is you.
The FOI Act dictates that a request must only be made in writing,
it does not dictate which form of writing this must be. Indeed, in
comparison, an application to protest near Parliament (as required
under the Serious Organised Crime and Police Act 2005) was
submitted to the police iced on top of a cake; that application was
approved.
In terms of communicating the information back to the requestor;
Section 11 of the FOI act allows those requesting information to
specify the means by which they would prefer communication to be
made. The act requires authorities to: "so far as reasonably
practicable give effect to that preference", though it also allows
authorities to : "comply with a request by communicating
information by any means which are reasonable in the
circumstances."
Essentially, I do not believe GWAS is able to put limitations on
either how the request gets to them or unreasonable limitations on
how they send the reply.
I trust that in the future, GWAS will strive to respond to emailed
requests within the timescale defined by law.
Yours sincerely,
Tom Hodder
From: Knight, Bernadette
Great Western Ambulance Service NHS Trust
14 September 2009
Dear Mr Hodder,
GWAS make every effort to accommodate all requests in whatever form they
arrive. As previously advised the most effective route for request is
via the web link because it is constantly monitored.
Regards,
Bernadette Knight
show quoted sections
From: Tom Hodder
14 September 2009
Dear Knight, Bernadette,
Thankyou for your reply.
Can you advise me of your formal complaints procedure so that I can
raise this as a complaint, as you are not acting within the
timescales laid down. GWAS has the responsibility to reply to
requests in a timely manner, it is not the requesters
responsibility to obtain the "GWAS preferred route".
If the GWAS response to my complaint does not rectify the situation
(such as a shared mailbox, easily done in Outlook, which GWAS use),
then I am willing to raise it with the Information Commissioner.
Yours sincerely,
Tom Hodder
From: Knight, Bernadette
Great Western Ambulance Service NHS Trust
14 September 2009
Dear Mr Hodder,
You may address your complaint either direct to the Complaints
Department or to the Chief Executive at
Great western Ambulance Trust
Jenner Houses
Chippenham
Wilts SN15 1GG
as advised on the Trust web site.
Regards,
Bernadette Knight
show quoted sections
From: Knight, Bernadette
Great Western Ambulance Service NHS Trust
24 September 2009
Dear Mr Hodder,
Please find attached table re Board expenses as per your recent FOI
request. The figures relate to what has been paid via payroll during
the period Jan-Mar 2009.
If you require further please let us know either via myself, the FOI
link on the web site or the Trust GWAS Communications Department (01249
858842).
If you remain dissatisfied with the response you may contact:
The Information Commissioner
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone: 01625 545700.
Yours sincerely,
Bernadette Knight
Information Governance Manager
Great Western Ambulance NHS Trust
Jenner House
Chippenham
Wilts SN15 1GG
01249 858500
show quoted sections
From: Tom Hodder
24 September 2009
Dear Bernadette Knight,
Thankyou for the spreadsheet.
To clarify, none of your board members have claimed for anything
other than travel and subsistence associated with the travel?
I'm thinking of things like subscriptions to magazines/trade
journals, entertaining of 3rd parties, professional registration
fees or anything that is not travel related.
Yours sincerely,
Tom Hodder
From: Knight, Bernadette
Great Western Ambulance Service NHS Trust
24 September 2009
Dear Mr Hodder,
I will check but as far as I know, no, the table shows all expenses paid
for the period specified.
Yours sincerely,
Bernadette Knight
show quoted sections
From: Knight, Bernadette
Great Western Ambulance Service NHS Trust
24 September 2009
Dear Mr Hodder,
None of the Board members have claimed for anything other than travel
and subsistence associated with the travel.
Yours sincerely,
Bernadette Knight
show quoted sections
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Tom Hodder left an annotation (22 September 2009)
Dear Ms Birch,
I am writing to you with a complaint about how GWAS handles Freedom of
Information Act requests. FOI requests can be directed to any member
of staff in an organisation, though www.whatdotheyknow.com (the
service I used to manage my requests) try to send them to the place
where they are most likely to be dealt with efficiently, as Bernadette
Knights is the designated person within GWAS, they are emailed
directly to her.
However, GWAS has a systemic problem in that when Ms Knights is away
from the office, noone acts on the FOI requests, causing GWAS to fall
foul of the 20 day limit for replying, which is laid down in law. Ms
Knights claims this is because GWAS does not accept requests emailed
directly to her, but as detailed below, that is irrelevant.
A request is received when it is delivered to the public authority, or
when it is
delivered to the inbox of a member of staff. It is in the interests of
the public authority to ensure that mail is distributed,
and acted upon, promptly. Public authorities will also need to give thought to
their procedures for dealing with communications where a member of staff is
unexpectedly absent" ref:
http://www.ico.gov.uk/upload/documents/l...
The FOI Act dictates that a request must only be made in writing,
it does not dictate which form of writing this must be. Indeed, in
comparison, an application to protest near Parliament (as required
under the Serious Organised Crime and Police Act 2005) was
submitted to the police iced on top of a cake; that application was
approved.
In terms of communicating the information back to the requestor;
Section 11 of the FOI act allows those requesting information to
specify the means by which they would prefer communication to be
made. The act requires authorities to: "so far as reasonably
practicable give effect to that preference", though it also allows
authorities to : "comply with a request by communicating
information by any means which are reasonable in the
circumstances."
Essentially, I do not believe GWAS is able to put limitations on
either how the request gets to them or unreasonable limitations on
how they send the reply.
I trust that in the future, GWAS will strive to respond to emailed
requests within the timescale defined by law. If GWAS feels it is not
able to complete effectively with the timescales laid down in law,
when requests are presented also in accordance with the law, I would
appreciate it if you could let me know so that I can raise this with
the Information Commissioner.
The quickest and easiest for GWAS to solve this problem is to setup a
shared mailbox into which FOI requests can be sent and acted upon by
more than one person.
I look forward to your reply.
Tom Hodder
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