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Michael Tomkiss made this Freedom of Information request to Office of Fair Trading
Response to this request is long overdue. By law, under all circumstances, Office of Fair Trading should have responded by now (details). You can complain by requesting an internal review.
From: Michael Tomkiss
27 August 2008
Dear Sir or Madam,
I am enquiring about the above debt collection agency which I
understand is a subsidury company of the Bank of Scotland. I have
personally submitted a complaint regarding the company and its
pursuit of me for a debt that it subsequently wrote off. When I
contacted yourselves regarding the matter your correspondent said
that my matter would be investigated. My query is such, how many
complaints have you received regarding the behaviour of the
company, how many have you investigated and what are the outcomes
of these investigations?
Yours faithfully,
Michael Tomkiss
From: Mary Linacre
Office of Fair Trading
28 August 2008
[Subject only] FW: Acknowledgement to your FOI Request
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