Bin Lorry Pull Out Service

Thank you for emailing the Customer Service Centre. Due to a high volume
of emails being received on a daily basis, we shall respond to your email
as soon as possible. For the time being, please do not email any repairs
or emergency requests, as they may not be dealt with immediately.
West Lothian is the UK Council of the Year 2006

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I acknowledge your request dated 12/03/2010 for information in terms of the Freedom of Information (Scotland) Act 2002, which was received by us on 13/03/2010

Your request has been forwarded to the relevant service officer, who will provide a response to your request as soon as possible and not later than 20 working days following receipt of your request, that being 12/04/2010. Please allow postal time for receipt of the response. Should the officer require further information from you to enable your request to be processed, you will be contacted directly.

In the event that you have not received a response to your enquiry by 12/04/2010 (allowing time for postage), you have the right to request an internal review relating to the council's handling of your enquiry for information by writing to Gordon Blair, Chief Legal Officer, West Lothian Civic Centre, Howden South Road, Livingston, West Lothian, EH54 6FF (01506 281695; e-mail: [email address]). You must exercise this right within 60 days of the date your request for information was received.

You may be interested to know that the Council already makes a large amount of information available in many ways. We are required to list the types of information, which are routinely made available in a document called the 'Publication Scheme'. This sets out the types of information which are already available. The aim is to ensure that a significant amount of information is made available without people having to ask for it. You can view the Publication Scheme at any of the council's libraries or offices and it is available on the councils website at www.westlothian.gov.uk

Yours faithfully

West Lothian Council

Information is available in Braille, tape, large print and community languages. Please contact the Interpretation and Translation Service on 0131 242 8181.[/bookmark]

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Operational Services
Whitehill House
Whitehill Industrial Estate
7 Whitestone Place
BATHGATE
West Lothian
EH48 2HA

Tel: 01506 775000
Fax: 01506 775099

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This email has been scanned for all viruses by the MessageLabs SkyScan
service on behalf of West Lothian Council.
For more information on a proactive anti-virus service working
around the clock, around the globe, visit http://www.messagelabs.com
________________________________________________________________________

Hi David

Please find attached Letter of Response to your Freedom of Information
enquiry of 13th March 2010.

We trust you find this in order.

Regards

Veronica Mackie
Tel. No. 01506 776539
West Lothian is the UK Council of the Year 2006

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This email has been scanned for all viruses by the MessageLabs SkyScan
service on behalf of West Lothian Council.
For more information on a proactive anti-virus service working
around the clock, around the globe, visit http://www.messagelabs.com
________________________________________________________________________