Bankruptcy

Dear Sir/madam

 

Freedom of Information Act 2000 – Information Request - 001509/11

 

We acknowledge receipt of your information request received on 24 November
2011 which is being processed according to the Freedom of Information Act
(2000).

 

The legislation allows us 20 working days to respond which takes us to 22
December 2011.  There are some circumstances under which this deadline
may be extended legally but we will inform you as soon as we know if these
apply.

 

 

Hull City Council takes requests for information very seriously and it
concerned us to hear that occasional requests from the ‘What Do They Know’
website are not received.  A thorough investigation of the matter has been
conducted which revealed that emails generated from the ‘What Do They
Know’ website do not conform to agreed industry standards for acceptable
email addresses and this they accept on their website in a statement
saying their emails may be rejected as spam.

 

The 'What Do They Know' server generates email addresses randomly just as
spammers do so it is sometimes intercepted as junk mail.  In the
protection software we use email is graded 0 -100, and any grade above 19
is intercepted and interpreted as junk mail and is automatically deleted.
 It is not feasible given the amount of spam we receive daily to store and
search for emails coming from the ‘What do They Know’ website.  The
software we use is third party software and therefore we are not privy to
the rules and standards inherent in the software to prevent spammers
trying to circumvent those rules and standards.  Spammers, viruses and
hackers use others email addresses to send their executables, therefore no
reputable secure system would ‘Whitelist’ any domain server to allow all
email it sends through, as this would open the gate to virus, hackers etc.

 

We have raised the issue with the administrators of the ‘What do They
Know’ website in the hope of finding a resolution to the problem and have
also informed the Information Commissioners Office, but at this stage you
should be aware that emails from the website may not be received by this
Council.

 

 

Questions

 

Could you please reply to my request made on the 26th of October. 
Regarding how many people you have put into bankruptcy over the past 7
years,as you have not responded the the 20 day period,as now you are
breaking the law.

 

 

Should you wish to complain about our response in any way, then this must
initially be done through the Council’s internal review procedure.
 Please contact the Corporate Feedback Team: Freepost RSJC-KKBE-ABXZ,
Customer Feedback Team, Hull City Council.  P.O. Box 15, Hull, HU1 2AB.
 Telephone (01482) 300300, Textphone (01482) 300349. E-Mail
[1][email address].

 

If you are not satisfied with the outcome of the internal review then you
may take your complaint to the Information Commissioner’s Office, the
government body established to enforce the legislation.  Their details are
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 01625
545700, Email: [2][email address], web site
[3]www.informationcommissioner.gov.uk.

 

The Council’s Freedom of Information Policy, which includes the charging
policy, is available on request and from the web site
[4]www.hullcc.gov.uk.  Also available is a booklet on ‘Accessing
Information from Hull City Council’ which explains how to request
information and your rights (according to the Data Protection Act 1998 and
The Freedom of Information Act 2000).

 

 

 

 

Yours faithfully,

 

 

 

 

Information Governance Team

Communications and Marketing

Business Support Directorate

Hull City Council

Tel: 01482 300300

 

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Dear Sir/madam

 

Freedom of Information Act 2000 – Information Request - 001509/11

 

With regard to your Freedom of Information request received on 24 November
2011, please find our response below.

 

 

How many people you have put into bankruptcy over the past 7 years?

 

Over the last 7 years there have been 137 bankruptcies.

 

 

 

 

We hope that you will be satisfied with our response and should you
require any further information then please do not hesitate to contact
us. 

 

Should you wish to complain about our response in any way, then this must
initially be done through the Council’s internal review procedure.  Please
contact the Corporate Feedback Team: Freepost RSJC-KKBE-ABXZ, Customer
Feedback Team, Hull City Council.  P.O. Box 15, Hull, HU1 2AB.  Telephone
(01482) 300300, Textphone (01482) 300349. E-Mail
[1][email address].

 

If you are not satisfied with the outcome of the internal review then you
may take your complaint to the Information Commissioner’s Office, the
government body established to enforce the legislation.  Their details are
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone 01625
545700, Email: [2][email address], web site
[3]www.informationcommissioner.gov.uk.

 

The Council’s Freedom of Information Policy, which includes the charging
policy, is available on request and from the web site
[4]www.hullcc.gov.uk.  Also available is a booklet on ‘Accessing
Information from Hull City Council’ which explains how to request
information and your rights (according to the Data Protection Act 1998 and
The Freedom of Information Act 2000).

 

 

Yours faithfully

 

 

 

 

Information Governance Team

Communications and Marketing

Business Support Directorate

Hull City Council

Tel: 01482 300300

 

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