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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Dorset County Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Dorset County Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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Dorset County Council

25 October 2011

We acknowledge receipt of your request for information.
This will now be passed to the relevant area(s) of the authority and a
response sent within 20 working days.
If for any reason we cannot respond in full within 20 days, we will let you
know.

Please ensure all responses to this mail are addressed to
[Dorset County Council request email]

"This e-mail is intended for the named addressee(s) only and may contain information about individuals or other sensitive information and should be handled accordingly. Unless you are the named addressee (or authorised to receive it for the addressee) you may not copy or use it, or disclose it to anyone else. If you have received this email in error, kindly disregard the content of the message and notify the sender immediately. Please be aware that all email may be subject to recording and/or monitoring in accordance with relevant legislation."

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Dorset County Council

11 November 2011

Dear Mr Carmichael

I am writing further to your email below.

I can confirm that all of the listed services are provided In-house.

If you are not completely satisfied with my response, please contact me
again, or write to the complaints officer at: Dorset County Council, County
Hall, Colliton Park, Dorchester, Dorset DT1 1XJ. Or you can follow the
complaints procedure that can be found on our website www.dorsetforyou.com
at http://212.104.140.176/index.jsp?article... If your appeal is
not resolved to your satisfaction, you have the right to apply to the
Information Commissioner for a decision.

Yours sincerely

Freedom of Information Team
Dorset County Council

Bryan Carmichael
<request-90886-50
b5d33b@whatdothey To
know.com> FOI requests at Dorset County
Council <[Dorset County Council request email]>
25/10/2011 15:10 cc

Subject
Freedom of Information request -
Back Office Systems - Provider
Names and costs

Dear Dorset County Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

show quoted sections

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