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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Cambridge City Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Cambridge City Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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From: Sharon Line
Cambridge City Council

25 October 2011

Dear Mr Carmichael

I acknowledge receipt of your request for information on 'Back Office Systems' under the Freedom of Information Act 2000. In accordance with the Act we will send you the information within 20 working days i.e., by 22 November at the latest.

Yours sincerely

Sharon Line
Executive Assistant to the Director of Resources
Cambridge City Council

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From: Sharon Line
Cambridge City Council

16 November 2011

Dear Mr Carmichael

In your Freedom of Information Request dated 25 October 2011, you asked for the following information;

For each of the areas shown below - can you provide

1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Please see the attached for the information requested.

If you are not happy with the way in which your request has been dealt with please contact Mr D Horspool, Director of Resources. You may also contact the Information Commissioner if you are still not happy with the way your request has been dealt with. The Information Commissioner's address is:

Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Regards

Sharon Line
Executive Assistant to the Director of Resources
Cambridge City Council

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