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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Denbighshire Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Denbighshire Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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From: Denbighshire County Council
Denbighshire Council

25 October 2011

Thank you for your enquiry

Your enquiry to [Denbighshire Council request email] has been successfully
received.

Emails that require a response will be replied to within 10 working days.

Please do not respond to this mail as this is an automated reply.

Records Management
Denbighshire County Council
The Old Gaol
46 Clwyd Street
Ruthin
Denbighshire
LL15 1HP
Phone:01824 707023
E-mail: [Denbighshire Council request email]
Web Site: www.denbighshire.gov.uk

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Denbighshire Council

25 October 2011

Dear Mr Carmichael,

Freedom of Information Act 2000 - Request for Information

Thank you for your recent request for information held by Denbighshire County Council received 25 October 2011 regarding service provision.

As set out by the Freedom of Information Act 2000 it will be our aim to respond to your request by 22 November 2011. In some cases, however, we may be unable to achieve this deadline. If this occurs we will advise you of the likely timescale within which the response will be provided.

Under the Freedom of Information Act the Council may charge for disbursement costs (e.g. photocopies, postage). However should there be any such costs, you will be notified of this prior to the commencement of any work.

Please do not hesitate to contact me for further advice or guidance relating to the above.

Yours sincerely,

Clare O'Gorman
Swyddog Cwynion Corfforaethol / Corporate Complaints Officer
Rheolath Cofnodion / Records Management
01824 707 023
clare.o'[email address]
clare.o'[email address]
http.www.sirddinbych.gov.uk
http. www.denbighshire.gov.uk

Mae'r wybodaeth a gynhwysir yn yr e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag o wedi eu bwriadu yn unig ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Os ydych wedi derbyn yr e-bost hwn drwy gamgymeriad, hysbyswch yr anfonwr ar unwaith os gwelwch yn dda.

Mae cynnwys yr e-bost yn cynrychioli barn yr unigolyn(ion) a enwir uchod ac nid yw o angenrheidrwydd yn cynrychioli barn Cyngor Sir Ddinbych. Serch hynny, fel Corff Cyhoeddus, efallai y bydd angen i Gyngor Sir Ddinbych ddatgelu'r e-bost hwn [neu unrhyw ymateb iddo] dan ddarpariaethau deddfwriaethol.

The information contained in this e-mail message and any files transmitted with it is intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error please notify the sender immediately.

The contents of this e-mail represents the views of the individual(s) named above and do not necessarily represent the views of Denbighshire County Council. However, as a Public Body, Denbighshire County Council may be required to disclose this e-mail [or any response to it] under legislative provisions.

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Denbighshire Council

10 November 2011

Dear Mr Carmichael,

Freedom of Information Act 2000 - Request for Information

Thank you for your recent request for information held by Denbighshire County Council received 25 October 2011 regarding service provision.

Unfortunately we are currently unable to respond in full to your request as we have insufficient detail from you to identify the information you require. In order for us to be able to proceed with your request for information I would be grateful if you could clarify the following points:

Could you please clarify what is meant by hardware and support. Upon receipt of this additional detail I will then search for the information to which you may be entitled under the Freedom of Information Act 2000.

Please do not hesitate to contact me for further advice or guidance relating to the above.

Yours sincerely,

Clare O'Gorman
Swyddog Cwynion Corfforaethol / Corporate Complaints Officer
Rheolath Cofnodion / Records Management
01824 707 023
clare.o'[email address]
clare.o'[email address]
http.www.sirddinbych.gov.uk
http. www.denbighshire.gov.uk

Mae'r wybodaeth a gynhwysir yn yr e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag o wedi eu bwriadu yn unig ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Os ydych wedi derbyn yr e-bost hwn drwy gamgymeriad, hysbyswch yr anfonwr ar unwaith os gwelwch yn dda.

Mae cynnwys yr e-bost yn cynrychioli barn yr unigolyn(ion) a enwir uchod ac nid yw o angenrheidrwydd yn cynrychioli barn Cyngor Sir Ddinbych. Serch hynny, fel Corff Cyhoeddus, efallai y bydd angen i Gyngor Sir Ddinbych ddatgelu'r e-bost hwn [neu unrhyw ymateb iddo] dan ddarpariaethau deddfwriaethol.

The information contained in this e-mail message and any files transmitted with it is intended solely for the use of the individual or entity to whom they are addressed. If you have received this e-mail in error please notify the sender immediately.

The contents of this e-mail represents the views of the individual(s) named above and do not necessarily represent the views of Denbighshire County Council. However, as a Public Body, Denbighshire County Council may be required to disclose this e-mail [or any response to it] under legislative provisions.

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