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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Coventry City Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Coventry City Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

Link to this

Coventry City Council

26 October 2011

Dear Mr Carmichael,

Acknowledgement of Freedom of Information Request Ref 20032380

Thank you for your request for information under the Freedom of
Information Act 2000 which I received on 25/10/2011 00:00. Your request
will be processed under the terms of the Act.

In line with the Act we will respond to you within 20 working days of the
date that we received your request. If there are any problems with this
request that may delay the dissemination of information, we will contact
you immediately.

Yours sincerely

Information Governance Officer

Please direct queries to:

Information Governance Team

Tel: 024 7683 3305

Fax: 024 7683 3395

[1][Coventry City Council request email]

[2]www.coventry.gov.uk

This e-mail and any files transmitted with it are confidential and are
intended solely for the use of the addressee. If you have received this
e-mail in error, you are requested to contact the sender

All e-mails are monitored by Coventry City Council IT Security, using
M@ilMeter and Star Filtering Services.

The views contained in this e-mail are those of the author and not
necessarily those of Coventry City Council.

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Link to this

From: Vadukul, Kamal
Coventry City Council

23 November 2011

20032380 B Carmichael Back Office Systems Response.pdf
19K Download View as HTML

Dear Mr Carmichael

Please find attached the disclosure letter in relation to your Freedom of
Information request, with regards to Coventry City Council’s Back Office
Systems.

If you have any further queries, please do not hesitate to contact the
Council’s Information Governance team at [1][Coventry City Council request email].

Kind regards

Kamal M. Vadukul
Business Support Assistant (ICT and Democratic Services) Directorate
Support

E-mail: [2][Coventry City Council request email]
Web: [3]www.coventry.gov.uk

Please consider the environment and don't print this e-mail unless you
really need to

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