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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Lancaster City Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Lancaster City Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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From: FOIresponse
Lancaster City Council

25 October 2011

Dear Mr Carmichael

Thank you for your request under the Freedom of Information Act 2000,
Lancaster City Council has to respond to written requests for
information within 20 working days from the day following receipt of
your request.

We are dealing with your request and, at the present time, intend to
respond as soon as possible or within 20 working days.

If in the meantime you have any queries, please do not hesitate to
contact me for assistance.

Information Management Officer
Lancaster City Council

Tel: 01524 582192

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From: FOIresponse
Lancaster City Council

8 November 2011

Dear Mr Carmichael

I need further clarification on what costs are referred to in your
request. For example

1. With regards to service provision, do you need costs relating to
purchasing, staff hours etc, or costs relating to support only or
procurement.

2. In relation to cost of activities, do you mean the amount we pay
to the provider on an annual basis, the initial cost or the cost of
operating it which will include all the internal costs?

Once we receive your clarification, we will consider your request and
respond to you within the statutory timescale of 20 working days.

If you have any queries, please contact me.

Information Management Officer
Lancaster City Council

UK businesses use up 2 million tonnes of paper each year. Think before
you print this email - do you really need to? Thank you.

An Investor in People/Positive about Disabled People.

DISCLAIMER:

The information in this message is confidential and may be legally privileged. It is intended solely for the addressee. Access to this message by anyone else is unauthorised.

If you are not the intended recipient, any disclosure, copying, or distribution of the message, or any action or omission taken by you in reliance on it, is prohibited and may be unlawful.

As a public body, Lancaster City Council may be required to disclose this email (or any response to it) under the Freedom of Information Act 2000, unless the information is covered by one of the exemptions in the Act.

Please immediately contact the sender if you have received this message in error.

Thank you.

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