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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Bolton Metropolitan Borough Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Bolton Borough Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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Bolton Metropolitan Borough Council

28 October 2011

This is an automated email, please do not reply to this address. If you
reply to this e-mail address your e-mail will not be received by the
council and we will not be able to respond to you. The direct email
address for any correspondence is [email address].

Dear Bryan Carmichael

I acknowledge with thanks your request for information held by Bolton
Council received at this office on ?????.

This request has been considered under the Freedom of Information Act 2000
and may take up to 20 working days to be processed (although we will
endeavour to provide the information as quickly as possible).

Please be advised that if an exemption applies to the information that you
have requested, the statutory period may be exceeded in accordance with
the provisions of the act.

If a charge is applicable to your request, we will advise you of this in
due course.

Please retain the reference number RFI 1330 for any future enquiries
regarding this matter.

Many Thanks

Freedom of Information Team

This e-mail and any attached files are confidential and may also be
legally privileged. They are intended solely for the intended addressee.
If you are not the addressee please e-mail it back to the sender and then
immediately, permanently delete it. Do not read, print, re-transmit, store
or act in reliance on it. This e-mail may be monitored by Bolton Council
in accordance with current regulations. This footnote also confirms that
this e-mail message has been swept for the presence of computer viruses
currently known to Bolton Council. However, the recipient is responsible
for virus-checking before opening this message and any attachment. Unless
expressly stated to the contrary, any views expressed in this message are
those of the individual sender and may not necessarily reflect the views
of Bolton Council. http://www.bolton.gov.uk

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From: Bell, Neil (Information Officer)
Bolton Metropolitan Borough Council

22 November 2011


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Dear Bryan Carmichael,

 

Request for information under the Freedom of Information Act 2000

 

In response to your request for information received at this office,
Bolton Council is happy to supply the following information:

 

Q1       for each of the areas shown below - can you provide:

1.    Method of Service Provision e.g. In-house, Outsourced, Mixed

2.    If not in-house the name of the provider(s)

3.    The name of the solution(s)

4.    The cost for each activity

 

Areas of interest

 

+------------------------------------------------------------------------+
|  |In-house/Outsourced/Mixed |Name of the |Cost of |
| | |Provider/Solution|Activity |
|--------------+--------------------------+-----------------+------------|
|·         ICT |  |  |  |
|--------------+--------------------------+-----------------+------------|
|·         Data|Outsourced |Kcom |Redacted, |
|and voice | | |S42 Freedom |
|Network and | | |of |
|Support | | |Information |
| | | |Act 2000 |
|--------------+--------------------------+-----------------+------------|
|·         |Outsourced |Fujitsu |Redacted, |
|Hardware and | | |S42 Freedom |
|support | | |of |
| | | |Information |
| | | |Act 2000 |
|--------------+--------------------------+-----------------+------------|
|·         |Mixed but mostly |Various |Redacted, |
|Applications |outsourced | |S42 Freedom |
|and Support | | |of |
| | | |Information |
| | | |Act 2000 |
|--------------+--------------------------+-----------------+------------|
|·         |  |  |  |
|Financial | | | |
|Systems used | | | |
|for | | | |
|--------------+--------------------------+-----------------+------------|
|o   Accounting|Support outsourced        |Fujitsu / Oracle |Redacted, |
| | |E-Business Suite |S42 Freedom |
| | | |of |
| | | |Information |
| | | |Act 2000 |
|--------------+--------------------------+-----------------+------------|
|o   Management|Support outsourced        |Fujitsu / Oracle |Redacted, |
|Accounting | |E-Business Suite |S42 Freedom |
| | | |of |
| | | |Information |
| | | |Act 2000 |
|--------------+--------------------------+-----------------+------------|
|o   Risk |Support outsourced        |Fujitsu / Oracle |Redacted, |
|Insurance | |E-Business Suite |S42 Freedom |
| | | |of |
| | | |Information |
| | | |Act 2000 |
|--------------+--------------------------+-----------------+------------|
|o   Internal |Support outsourced        |Fujitsu / Oracle |Redacted, |
|Audit | |E-Business Suite |S42 Freedom |
| | | |of |
| | | |Information |
| | | |Act 2000 |
|--------------+--------------------------+-----------------+------------|
|o   |Support outsourced        |Fujitsu / Oracle |Redacted, |
|Transactional | |E-Business Suite |S42 Freedom |
|HR System(s) | | |of |
| | | |Information |
| | | |Act 2000 |
|--------------+--------------------------+-----------------+------------|
|o   Payroll |Support outsourced        |Fujitsu / Oracle |Redacted, |
|System(s) | |E-Business Suite |S42 Freedom |
| | | |of |
| | | |Information |
| | | |Act 2000 |
+------------------------------------------------------------------------+

 

A1        Please see the table above

show quoted sections

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