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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Oxford City Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Oxford City Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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Oxford City Council

26 October 2011

Good morning,

Thank you for your email below, regarding a Freedom of Information
request.

Your request was received on 25 October 2011 and you will receive a
response within 20 working days, as required under the Freedom of
Information Act.

Yours sincerely

Sent on behalf of Michael Newman (Corporate Secretariat Manager &
Freedom of Information Officer)
Oxford City Council, Town Hall, St Aldates, Oxford, OX1 1BX
[Oxford City Council request email]

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Oxford City Council

16 November 2011

Good morning,

 

Further to the acknowledgement below, I can respond as follows:

 

ICT 

Outsourced

Oxfordshire County Council

n/a

£1,048,628

 

Telephony

Internal

Mitel

£50,000 (including internal staffing costs)

 

 

Financial Systems

Mixed (County hosted City Supported)

Agresso Financials

£53,685.39

 

HR & Payroll

Outsourced (hosted)

Midland HR

iTrent

£72,000

 

Internal Audit

Price Water House Coopers

Under section 21 of the Freedom of Information Act 2000, Oxford City
Council is not required to respond to requests where the information
sought is reasonably accessible by other means.  The information is
available on the Council’s website, under the contract register.
[1]www.oxford.gov.uk

 

If you disagree with any part of this response, you are entitled to ask
the Council for an internal review of the decision(s) made. You may do
this by writing to the Monitoring Officer, by either email -
[2][email address] - or by post to Monitoring Officer, Oxford City
Council, Town Hall, Oxford, OX1 1BX. After the result of the internal
review, if you remain dissatisfied, you may ask the Information
Commissioner to intervene on your behalf. You may do this by writing to
the Information Commissioner's Office, Wycliffe Lane, Wilmslow, Cheshire,
SK9 5AF.

 

Yours sincerely

 

Sent on behalf of Michael Newman (Corporate Secretariat Manager & Freedom
of Information Officer)
A: Oxford City Council, Town Hall, St Aldates, Oxford, OX1 1BX

E: [3][Oxford City Council request email]

 

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