Back Office Systems - Provider Names and costs

 

  Customer Services

  Cannards Grave Road, Shepton Mallet, Somerset BA4 5BT

  Telephone:  01749 648999   Fax: 01749 344050

   Email: [email address]

   Minicom: 01749 341622    www.mendip.gov.uk

 

 

 

 

 

       

 
My Ref FOI/2011/376 Direct Line:  
Please Reply to: Geoff Thompson Ext:  
e-mail [email address] Fax: 01749 341542

 

26 October 2011

 

 

 

Dear Brian Carmichael

 

Re:      Freedom of Information Act 2000

Request for access to information Reference Number: FOI/2011/376

Systems Information

           

I acknowledge your request for access to information under the Freedom of
Information Act 2000 as detailed above.

 

Under the Act the Council has 20 working days to comply with your request,
subject to any Exemptions that may apply.  This deadline will expire on 22
November 2011.

 

Please do not hesitate to contact me if you have any queries regarding
your request. I have enclosed a copy of the Council’s guidance note The
Freedom of Information Act and You for your reference. 

 

Yours sincerely

 

 

 

 

Geoff Thompson

Data Protection Officer

 

 

Lisa Weaver

Trainee Committee Officer, Democratic Services

Mendip District Council,

Council Offices, Cannards Grave Road, Shepton Mallet,

Somerset BA4 5BT

( Telephone  01749 341420

( [mobile number]

* E-mail: [1][email address]

 

The contents of this e-mail are intended for the named addressee only.
This email may contain information which is confidential or privileged.
Unless you are the named addressee you may not copy or use it, act in
reliance on it, or disclose it to anyone else. If you have received this
email in error please notify the councils ICT Department on 01749 341375
or by email at [email address] and then destroy it.

The Council reserves the right to monitor, record and retain any incoming
and outgoing emails for security reasons and for monitoring internal
compliance with the Council’s policies including the policy relating to
email use. Email monitoring and / or blocking software may be used, emails
may also be disclosed to other people under legislation, particularly the
Freedom of Information Act 2000

Unless this email relates to Mendip District Council business it will be
regarded by the Council as personal and will not be authorized or sent on
behalf of the Council. The sender will have sole responsibility for any
legal actions or disputes that may arise.

Mendip District Council makes every effort to keep its network secure and
free from viruses. However you do need to check this email and any
attachments to it for viruses and accuracy as the Council can take no
responsibility for any viruses, errors or omissions which are transferred
or arise as a result of the transmission of this email.

show quoted sections

Customer Services

Cannards Grave Road, Shepton Mallet, Somerset BA4 5BT

Telephone:  01749 648999   Fax: 01749 344050

 Email: [email address]

 Minicom: 01749 341622    www.mendip.gov.uk

 

My Ref FOI/2011/376 Direct Line:  
Please Reply to: Geoff Thompson Ext:  
e-mail [email address] Fax: 01749 341542

 

 

14 November 2011

 

 

 

Dear Brian Carmichael  

 

Re:      Freedom of Information Act 2000

Request for access to information – FOI/2011/376

            System Information

 

With reference to your request under the Freedom of Information Act 2000,
please find the information you have requested on the attached Response. 

 

As part of our continuous service improvement we are asking customers to
complete a short survey to indicate their level of satisfaction with the
service provided by our team.  I have attached a copy of the survey and
would be very grateful if you could find time to complete and send back to
me.

 

Please do not hesitate to contact me if you have any queries relating to
your request or the satisfaction survey.

 

 

Yours sincerely

 

 

 

 

 

 

Geoff Thompson

Data Protection Officer

 

 

Lisa Weaver

Trainee Committee Officer, Democratic Services

Mendip District Council,

Council Offices, Cannards Grave Road, Shepton Mallet,

Somerset BA4 5BT

( Telephone  01749 341420

( [mobile number]

* E-mail: [1][email address]

 

The contents of this e-mail are intended for the named addressee only.
This email may contain information which is confidential or privileged.
Unless you are the named addressee you may not copy or use it, act in
reliance on it, or disclose it to anyone else. If you have received this
email in error please notify the councils ICT Department on 01749 341375
or by email at [email address] and then destroy it.

The Council reserves the right to monitor, record and retain any incoming
and outgoing emails for security reasons and for monitoring internal
compliance with the Council’s policies including the policy relating to
email use. Email monitoring and / or blocking software may be used, emails
may also be disclosed to other people under legislation, particularly the
Freedom of Information Act 2000

Unless this email relates to Mendip District Council business it will be
regarded by the Council as personal and will not be authorized or sent on
behalf of the Council. The sender will have sole responsibility for any
legal actions or disputes that may arise.

Mendip District Council makes every effort to keep its network secure and
free from viruses. However you do need to check this email and any
attachments to it for viruses and accuracy as the Council can take no
responsibility for any viruses, errors or omissions which are transferred
or arise as a result of the transmission of this email.

show quoted sections