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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Lewes District Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Lewes District Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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From: foi
Lewes District Council

25 October 2011

Thank you for your Freedom of Information request which was received today and is being dealt with under the terms of the Freedom of Information Act 2000.

For your information, the Act defines a number of exemptions which may prevent release of the information you have requested. There will be an assessment and if any of the exemption categories apply then the information will not be released. You will be informed if this is the case.

If the information you request contains reference to a third party then they may be consulted prior to a decision being taken on whether or not to release the information to you. You will be informed if this is the case.

There may be a fee payable for this information. This will be considered and you will be informed if this is the case. In this event, the fee must be paid before the information is processed and released. The 20 working day time limit for responses is suspended until receipt of the payment.

If you have any queries please do not hesitate to contact me. Further information is available from the Information Commissioner (Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF, telephone: 01625 545700, fax 01625 524510).

Kind Regards,

Lewes District Council
Email: [email address]

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From: John Clark
Lewes District Council

12 December 2011


Attachment FOI Request 1452 info.doc
48K Download View as HTML


Dear Mr Carmichael
 
I apologise for the delay, but further to your request of received on 25
October 2011, the information you requested under the Freedom of
Information Act is set out in the attachment to this email.
 
I hope this answers your question satisfactorily.  If, however, you are
unhappy with the way the District Council has handled your request you may
ask for an internal review.  In the first instance you should contact
Catherine Knight, Head of Legal & Democratic Services, Lewes District
Council, Lewes House, 32 High Street, Lewes, BN7 2LX or email
[1][email address]
 
If you are not content with the outcome of the internal review, you then
have the right to apply directly to the Information Commissioner for a
decision.  The Information Commissioner can be contacted at:
FOI/EIR Complaints Resolution, Information Commissioner's Office, Wycliffe
House, Water Lane, Wilmslow, Cheshire, SK9 5AF
email: [2][email address]/[email address]
web: informationcommissioner.gov.uk
telephone: 01625 545745
 
Yours faithfully,
 
John Clark
Corporate Head - Internal Services
Lewes District Council
01273 484237
>>> Bryan Carmichael <[FOI #90971 email]>
25/10/2011 16:08 >>>
     Dear Lewes District Council,
    
     Please can you provide me with the following information;-
    
     for each of the areas shown below - can you provide
     1: Method of Service Provision e.g. In-house, Outsourced, Mixed
    
     2: If not in-house the name of the provider(s)
    
     3: The name of the solution(s)
    
     4: The cost for each activity
    
     Areas of interest
    
     ICT
     Data and voice Network and Support
     Hardware and support
     Applications and Support
    
     Financial Systems used for
     Accounting
     Management Accounting
     Risk Insurance
     Internal Audit
    
     Transactional HR System(s)
    
     Payroll System(s)
    
     Yours faithfully,
    
     Bryan Carmichael
    
     -------------------------------------------------------------------
    
     Please use this email address for all replies to this request:
     [FOI #90971 email]
    
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     requests to Lewes District Council? If so, please contact us using
     this form:
    
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     published on the internet. Our privacy and copyright policies:
     [3]http://www.whatdotheyknow.com/help/offic...
    
     If you find this service useful as an FOI officer, please ask your
     web manager to link to us from your organisation's FOI page.
    
    
     -------------------------------------------------------------------

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2. mailto:[email address]/[email address]
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