Back Office Systems - Provider Names and costs

Dear Mr Carmichael,     

 

Request for information under the Freedom of Information Act 2000

 

I am writing to acknowledge receipt of your email dated 25 October 2011,
in which you request the disclosure of information under the provisions of
the above Act.

 

I have begun a search for the information you require and shall contact
you again when we are in a position to respond further. Should I envisage
any delays, or require more details from you, I will contact you
immediately.

 

In the meantime, if you have any queries about the above, do not hesitate
to contact me, quoting reference number 805.1256.

 

Yours sincerely,

 

Holly Gregson

 

Freedom of Information | Access to Information Team

Lancashire County Council, PO Box 78,

County Hall, Preston, PR1 8XJ

Tel: 01772 533997 

[1]www.lancashire.gov.uk

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Lancashire, a place where everyone matters

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References

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1. http://www.lancashire.gov.uk/

Dear Mr Carmichael,

 

Request for information under the Freedom of Information Act 2000

 

Further to your email dated 25 October, in which you request the
disclosure of information under the provisions of the above Act, we are
now in a position to respond.

 

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed - all One
Connect Limited

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

- ICT – All outsourced to One Connect Limited as part of the £26m p.a 10
year contract 2011 - 2021

Data and voice Network and Support

In house

Hardware and support

In House

Applications and Support

In House

- Financial Systems used for
Accounting – Oracle Financials
Management Accounting – Oracle Financials
Risk Insurance
Internal Audit

- Transactional HR System(s) Oracle HR and P

- Payroll System(s) – Oracle HR and P

 

 

We trust that our response is to your satisfaction, but in the event that
you wish to complain about the manner in which your enquiry has been
handled, you should write in the first instance to The Freedom of
Information Officer, Lancashire County Council, PO Box 78, County Hall,
Preston PR1 8XJ, or email [1][Lancashire County Council request email]

 

If, after this stage, you remain dissatisfied, you have the right to refer
the matter to the Information Commissioner, whose contact details are as
follows:

 

The Information Commissioner

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Tel:                   01625 545700

Email:               [2][email address]

Website:           [3]http://www.ico.gov.uk

 

Your request will now be closed as of this date.

 

Yours sincerely

 

 

A Martin

Access to Information Officer

Freedom of Information

Lancashire County Council

PO Box 78

County Hall

Preston

PR1 8XJ

 

Tel:         (01772) 531116

Fax:        (01772) 530949

Email:     [4][Lancashire County Council request email]

 

 

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Lancashire, a place where everyone matters

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References

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1. mailto:[Lancashire County Council request email]
mailto:[Lancashire County Council request email]
2. mailto:[email address]
mailto:[email address]
3. http://www.ico.gov.uk/
http://www.ico.gov.uk/
4. mailto:[Lancashire County Council request email]
mailto:[Lancashire County Council request email]