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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Kirklees Borough Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Kirklees Borough Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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From: Freedom Info
Kirklees Borough Council

25 October 2011

Dear Mr Carmichael

I confirm receipt of your FoI request and that I am looking into this.

I will respond to you in due course.

Regards

Information Access Team
Legal & Governance
Email: [email address]
Telephone: 01484 221744
Fax: 01484 221755

This email and any attachments are confidential. If you have received it in error - notify the sender immediately, delete it from your system, and do not use, copy or disclose the information in any way. Kirklees Council monitors all emails sent or received.

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From: Jenny Cartwright
Kirklees Borough Council

16 November 2011

Dear Mr Carmichael

 

I refer to your recent enquiry relating to the above.

 

Please find below the Council’s response to the questions you raised:

 

for each of the areas shown below - can you provide

1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

 

Areas of interest

ICT

Data and voice Network and Support – Mixed

 1. Mixed
 2. BT, Virgin Media Business, Damovo UK Ltd, Everything Everywhere Ltd
 3. n/a
 4. Â£720,000 per annum

 

Hardware and support –

1.      Mixed

2.       2E2,  Fujitsu

3.        n/a

4.      £40,360

 

Applications and Support -

1.      Mixed

2.      Most 1^st and 2^nd line support in house – please see below for
systems suppliers who provide 3^rd line support.  No other application
support in place.

3.      n/a

4.      n/a

 

Financial Systems used for Accounting

1.      Mixed

2.      Civica, Financials 4

3.      Infor MPGL

4.      £70,000 per annum

 

Management Accounting

As for Financial Systems for Accounting

       

Risk Insurance –

1.      Mixed

2.      JCAD

3.      LACHS

4.      £11,788

 

Internal Audit – in house

 

Transactional HR System(s) – in house

 

Payroll System(s) –

1.      Mixed

2.      Midland

3.      Delphi

4.      £53,000 per annum

 

Yours sincerely

 

Jenny Cartwright

Information Access Team

 

E: [email address]

 

This email and any attachments are confidential. If you have received it
in error - notify the sender immediately, delete it from your system, and
do not use, copy or disclose the information in any way. Kirklees Council
monitors all emails sent or received.

 

 

 

 

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