Back Office Systems - Provider Names and costs

 
Dear Mr Carmichael,
Freedom of Information Act 2000 – Request for Access to Information
Thank you for your enquiry dated the 22nd October 2011. Because the
requested information falls under the scope of the Freedom of Information
Act (FoIA) your request has been forwarded to me to co-ordinate on behalf
of the Council. This is to comply with the procedures that the County
Council has for dealing with all FoIA requests. However, I would like to
clarify that although the response will come from me, it will have been
drafted by the appropriate responsible officer.

Assuming we hold the information you have requested, I will endeavour to
supply the data to you by the 22nd November 2011 (within 20 working days
from date of receipt).

I will advise you as soon as possible if there are exemptions to be
considered and/or any costs for providing the information. If you need to
contact us about this particular request, please quote our reference
FOI/11/1494 in any communication.

Yours sincerely

 

Richard Battrum
Information Access Officer
Information Resilience & Transparency
Business Strategy & Support. Governance & Law
Kent County Council, Room 2.71, Sessions House, Maidstone, Kent ME14 1XQ
T:  01622 221037
F:  01622 696075
E:  [email address]

[1]http://www.kent.gov.uk/your_council/have...
 

show quoted sections

Dear Mr Carmichael,

Although we have carried out an initial search to try and establish where
the information you have requested might be held, in its current form your
request is too broad to enable us to provide a comprehensive response. To
enable us to direct your request to the appropriate department or team, it
would be helpful if you could provide us with additional information to
narrow the scope of your request. Accordingly, please can you be more
specific with the following:

* What is meant by ‘hardware and support’ and ‘applications and
support’.
* The term hardware can cover allsorts, is this PC’s? Servers?
* Does support include just the engineers or the whole Service Desk
function?

The 20 working day timescale for providing the information you have
requested will be suspended until we receive clarification from
you. On receipt of the clarification we shall send you an acknowledgement
containing the updated date the response will be due by.

We look forward to hearing from you in due course.
Yours sincerely

 

Richard Battrum
Information Access Officer
Information Resilience & Transparency
Business Strategy & Support. Governance & Law
Kent County Council, Room 2.71, Sessions House, Maidstone, Kent ME14 1XQ
T:  01622 221037
F:  01622 696075
E:  [1][email address]

[2]http://www.kent.gov.uk/your_council/have...
 

______________________________________________
From:   Freedom of Information 
Sent:   25 October 2011 17:18
To:     '[FOI #90958 email]'
Subject:        FOI|11|1494 - Freedom of Information Request
Acknowledgement

 
Dear Mr Carmichael,
Freedom of Information Act 2000 – Request for Access to Information
Thank you for your enquiry dated the 22nd October 2011. Because the
requested information falls under the scope of the Freedom of Information
Act (FoIA) your request has been forwarded to me to co-ordinate on behalf
of the Council. This is to comply with the procedures that the County
Council has for dealing with all FoIA requests. However, I would like to
clarify that although the response will come from me, it will have been
drafted by the appropriate responsible officer.

Assuming we hold the information you have requested, I will endeavour to
supply the data to you by the 22nd November 2011 (within 20 working days
from date of receipt).

I will advise you as soon as possible if there are exemptions to be
considered and/or any costs for providing the information. If you need to
contact us about this particular request, please quote our reference
FOI/11/1494 in any communication.

Yours sincerely

 

Richard Battrum
Information Access Officer
Information Resilience & Transparency
Business Strategy & Support. Governance & Law
Kent County Council, Room 2.71, Sessions House, Maidstone, Kent ME14 1XQ
T:  01622 221037
F:  01622 696075
E:  [email address]

[3]http://www.kent.gov.uk/your_council/have...
 

show quoted sections

Freedom of Information would like to recall the message, "FOI|11|1494 -
Freedom of Information Request Acknowledgement".

Dear Mr Carmichael,

Although we have carried out an initial search to try and establish where
the information you have requested might be held, in its current form your
request is too broad to enable us to provide a comprehensive response. To
enable us to direct your request to the appropriate department or team, it
would be helpful if you could provide us with additional information to
narrow the scope of your request. Accordingly, please can you be more
specific with the following:

* What is meant by ‘hardware and support’ and ‘applications and
support’.
* The term hardware can cover allsorts, is this PC’s? Servers?
* Does support include just the engineers or the whole Service Desk
function?

The 20 working day timescale for providing the information you have
requested will be suspended until we receive clarification from
you. On receipt of the clarification we shall send you an acknowledgement
containing the updated date the response will be due by.

We look forward to hearing from you in due course.
Yours sincerely

 

Richard Battrum
Information Access Officer
Information Resilience & Transparency
Business Strategy & Support. Governance & Law
Kent County Council, Room 2.71, Sessions House, Maidstone, Kent ME14 1XQ
T:  01622 221037
F:  01622 696075
E:  [1][email address]

[2]http://www.kent.gov.uk/your_council/have...
 

______________________________________________
From:   Freedom of Information 
Sent:   25 October 2011 17:18
To:     '[FOI #90958 email]'
Subject:        FOI|11|1494 - Freedom of Information Request
Acknowledgement

 
Dear Mr Carmichael,
Freedom of Information Act 2000 – Request for Access to Information
Thank you for your enquiry dated the 22nd October 2011. Because the
requested information falls under the scope of the Freedom of Information
Act (FoIA) your request has been forwarded to me to co-ordinate on behalf
of the Council. This is to comply with the procedures that the County
Council has for dealing with all FoIA requests. However, I would like to
clarify that although the response will come from me, it will have been
drafted by the appropriate responsible officer.

Assuming we hold the information you have requested, I will endeavour to
supply the data to you by the 22nd November 2011 (within 20 working days
from date of receipt).

I will advise you as soon as possible if there are exemptions to be
considered and/or any costs for providing the information. If you need to
contact us about this particular request, please quote our reference
FOI/11/1494 in any communication.

Yours sincerely

 

Richard Battrum
Information Access Officer
Information Resilience & Transparency
Business Strategy & Support. Governance & Law
Kent County Council, Room 2.71, Sessions House, Maidstone, Kent ME14 1XQ
T:  01622 221037
F:  01622 696075
E:  [email address]

[3]http://www.kent.gov.uk/your_council/have...
 

show quoted sections