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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Harlow District Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Harlow District Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

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From: Contact Harlow
Harlow District Council

25 October 2011

Thank you for contacting Harlow Council.

You will receive a response stating who your email has been passed to
within 5 working days.

Please do not use this email address in an emergency. If you have a
genuine emergency (dangerous structure, dangerous wiring, water leak
etc) you MUST call our emergency number for assistance on 01279 446666
(24 hours).

Regards,

Contact Harlow Team

Contact Harlow
Harlow Council
Civic Centre
The Water Gardens
Harlow, Essex
CM20 1WG

01279 446655
[Harlow District Council request email]

www.harlow.gov.uk

This E-Mail and any attachments are intended for the addressee only, and may contain confidential or privileged information. If you are not, or suspect you are not, the intended recipient, you must not copy, distribute or take any action in reliance on it. If you have received this E-Mail in error please notify us immediately and delete this E-Mail and any attachments. Please note that although this message has been checked for viruses, we cannot guarantee that this message or any attachment is virus free or has not been intercepted or amended. The information contained in this E-Mail may be subject to public disclosure under the Freedom of Information Act 2000. Unless the information is legally exempt from disclosure, the confidentiality of this E-Mail and your reply cannot be guaranteed. The views of the author may not necessarily reflect those of the Council. All communications sent to or from the Council may be subject to recording and / or monitoring in accordance with relevant legislation.

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From: Contact Harlow
Harlow District Council

28 October 2011

Dear Mr Carmichael

Thank you for contacting Harlow Council.

Your enquiry has been passed to the Freedom of Information Department
for them to action

Your enquiry reference number is 775095

Should you require any further assistance, please contact us with your
reference number.

Regards
Contact Harlow
Harlow Council
Civic Centre
The Water Gardens
Harlow, Essex
CM20 1WG
01279 446655
[Harlow District Council request email]
www.harlow.gov.uk

show quoted sections

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From: Zoe Matthews
Harlow District Council

7 November 2011


Attachment 071111 775095 Ack Letter.doc
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Attachment FOI 775095.doc
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Attachment 071111 775095.doc
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Dear Mr. Carmichael

 

Please find attached our acknowledgement and response to the above
numbered Freedom of Information request. 

 

Regards

Zoe Matthews

Customer Support Manager

ICT Department

Harlow Council, The Water Gardens, Harlow, Essex.  CM20 1WG

01279 44(6141)

Alternative Contact:  ICT Service Desk 01279 44(6789)

[1]www.harlow.gov.uk

 

This E-Mail and any attachments are intended for the addressee only, and
may contain confidential or privileged information. If you are not, or
suspect you are not, the intended recipient, you must not copy, distribute
or take any action in reliance on it. If you have received this E-Mail in
error please notify us immediately and delete this E-Mail and any
attachments. Please note that although this message has been checked for
viruses, we cannot guarantee that this message or any attachment is virus
free or has not been intercepted or amended. The information contained in
this E-Mail may be subject to public disclosure under the Freedom of
Information Act 2000. Unless the information is legally exempt from
disclosure, the confidentiality of this E-Mail and your reply cannot be
guaranteed. The views of the author may not necessarily reflect those of
the Council. All communications sent to or from the Council may be subject
to recording and / or monitoring in accordance with relevant legislation.

References

Visible links
1. file:///Documents%20and%20Settings/zoe.fairhall/Application%20Data/Microsoft/Signatures/www.harlow.gov.uk

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