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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to Erewash Borough Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear Erewash Borough Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

Link to this

From: Stephen Harrold
Erewash Borough Council

25 October 2011

Link: [1]File-List
Link: [2]Edit-Time-Data

Dear Mr Carmichael

 

Freedom of Information Act 2000 - Request for Information

 

Thank you for your request for information under the Freedom of
Information Act 2000. We will now proceed with the new request which we
received on 25th October 2011 and will respond within 20 working days.

 

This request may be subject to certain exemptions as prescribed under the
Freedom of Information Act 2000, in which case the Authority may have to
refuse the request, or any part of the request, subject to determining
whether any exemptions are applicable.

 

Once the information has been identified the Authority may also ask that a
fee be paid for processing and delivering the information to you. Details
of any fee to be charged will be notified to you as soon as possible.

 

Any consideration of exemptions or fees may result in a delay in the
intended date for delivering the information.

 

Any future correspondence you may have in relation to this matter should
be marked private & confidential and sent to the Information Officer at
the above address.

 

 

Yours sincerely

 

Stephen Harrold
Information Officer
Executive Office

Erewash Borough Council
Ilkeston Town Hall
Wharncliffe Road
Ilkeston, Derbyshire
DE7 5RP

Tel: 0845 9072244 ext 3573
Fax: 0115 9071121

Email: [3][email address]

 

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References

Visible links
1. file:///tmp/cid:filelist.xml@01CC9336.98C42450
2. file:///tmp/cid:editdata.mso
3. mailto:[email address]
4. http://www.erewash.gov.uk/

Link to this

Erewash Borough Council

25 October 2011

Title: FRONT OFFICE SERVICE REQUEST - Email Acknowledgement

Case Number    135727   Date Recorded:   25/10/2011 16:25:50  
By:   EREWASHBC\Jroome

 

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References

Visible links
1. http://www.erewash.gov.uk/

Link to this

From: Stephen Harrold
Erewash Borough Council

2 November 2011

Link: [1]File-List
Link: [2]Edit-Time-Data

Dear Mr Carmichael

 

Freedom of Information Act 2000 - Request for Information

 

I am writing in respect of your recent enquiry for information held by the
Authority under the provisions of the Freedom of Information Act.

 

Having consulted our ICT Department on your specific request they inform
me that all the areas listed in your request are provided in-house. That
being the case your remaining questions are not applicable.

 

Most of the information that we provide in response to the Freedom of
Information Act 2000/Environmental Information Regulations 2004 requests
will be subject to copyright protection. In most cases the copyright will
be owned by Erewash Borough Council. The copyright in other information
may be owned by another person or organisation, as indicated by the
information itself.

 

You are free to use any information supplied for your own use, including
non commercial research purposes. The information may also be used for the
purpose of news reporting. However, any other type of re-use, for example,
by publishing the information or issuing copies to the public will require
the permission of the copyright holder.

 

For information where the copyright is owned by Erewash Borough Council
details of the conditions on re-use can be found on our website at:
[3]http://www.erewash.gov.uk/about_the_coun...
.

 

For information where the copyright is owned by another person or
organisation, you must apply to the copyright owner to obtain their
permission.

 

If for whatever reason you are unhappy with our response you are entitled
to pursue any dissatisfaction through the Council's Complaints Procedure
details of which are available via the Council’s website at:-
[4]http://www.erewash.gov.uk/about_the_coun...

 

Should you remain dissatisfied you can appeal against the decision by
contacting the Information Commissioner. Generally, the Information
Commissioners Office cannot make a decision unless you have exhausted the
complaints procedure provided by Erewash Borough Council. The Information
Commissioner can be contacted at: The Information Commissioner’s Office,
Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF. If you have any
further queries regarding this matter please refer them to the Information
Officer at the address below.

 

Yours sincerely

 

 

 

Stephen Harrold
Information Officer
Executive Office

Erewash Borough Council
Ilkeston Town Hall
Wharncliffe Road
Ilkeston, Derbyshire
DE7 5RP

Tel: 0845 9072244 ext 3573
Fax: 0115 9071121

Email: [5][email address]

 

 

show quoted sections

References

Visible links
1. file:///tmp/cid:filelist.xml@01CC9975.D15195B0
2. file:///tmp/cid:editdata.mso
3. http://www.erewash.gov.uk/about_the_coun...
4. http://www.erewash.gov.uk/about_the_coun...
5. mailto:[email address]
6. mailto:[FOI #90916 email]
7. mailto:[Erewash Borough Council request email]
8. http://www.whatdotheyknow.com/help/offic...
9. http://www.erewash.gov.uk/

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