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Back Office Systems - Provider Names and costs

Bryan Carmichael made this Freedom of Information request to East Lothian Council

The request was successful.

From: Bryan Carmichael

25 October 2011

Dear East Lothian Council,

Please can you provide me with the following information;-

for each of the areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed

2: If not in-house the name of the provider(s)

3: The name of the solution(s)

4: The cost for each activity

Areas of interest

ICT
Data and voice Network and Support
Hardware and support
Applications and Support

Financial Systems used for
Accounting
Management Accounting
Risk Insurance
Internal Audit

Transactional HR System(s)

Payroll System(s)

Yours faithfully,

Bryan Carmichael

Link to this

From: Freedom Of Information
East Lothian Council

27 October 2011

Our Ref: 2011/837(2354)

Dear Mr Carmichael

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

Thank you for your email of 25 October. Your enquiry has been registered
and passed to the appropriate department for action. Our response should
be issued to you no later than 22 November.

If you require any assistance in the meantime please do not hesitate to
contact me.

Yours sincerely

Shelley Neville

Data Protection and Freedom of Information Officer

Law & Licensing

East Lothian Council

John Muir House

Haddington

EH41 3HA

Tel: 01620 827623

Fax: 01620 827253

Email: [East Lothian Council request email]

show quoted sections

Link to this

From: Freedom Of Information
East Lothian Council

23 November 2011

2011.837 2354.pdf
50K Download View as HTML

Our Ref: 2011/837(2354)

Dear Mr Carmichael

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

I am sorry for the slight delay in our response to your enquiry of 25
October. On behalf of East Lothian Council I am now able to provide the
information you require, please refer to the PDF attachment.

If you are dissatisfied with the way your request has been handled or with
the information we have provided, you are entitled to request that we
undertake an internal review. We must receive such a request within 40
working days of the date of this notice. A request to review our decision
must be in writing (e-mail is acceptable) or another permanent format. We
will then have 20 working days from the date we receive your request in
order to complete our review and give you our decision. The review will
be conducted by the Chief Executive or another official nominated by her.
Please address this request to:

The Chief Executive

East Lothian Council

John Muir House

Haddington

EH41 3HA

If you are still not satisfied with our decision following the review
process, then you may ask the Office of the Scottish Information
Commissioner (OSIC) to investigate the matter. You may contact OSIC at:

Scottish Information Commissioner

Kinburn Castle

Doubledykes Road

St Andrews

Fife

KY16 9DS

Telephone: 01334 464610

Fax: 01334 464611

E-mail: [1][email address]

Information about East Lothian Council’s complaints procedure can be found
at:
[2]http://www.eastlothian.gov.uk/site/scrip...

Yours sincerely

Shelley Neville

Data Protection and Freedom of Information Officer

Law & Licensing

East Lothian Council

John Muir House

Haddington

EH41 3HA

Tel: 01620 827623

Fax: 01620 827253

Email: [3][East Lothian Council request email]

From: Neville, Shelley On Behalf Of Freedom Of Information
Sent: 27 October 2011 16:13
To: 'Bryan Carmichael'
Subject: RE: Freedom of Information request - Back Office Systems -
Provider Names and costs

Our Ref: 2011/837(2354)

Dear Mr Carmichael

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002

Thank you for your email of 25 October. Your enquiry has been registered
and passed to the appropriate department for action. Our response should
be issued to you no later than 22 November.

If you require any assistance in the meantime please do not hesitate to
contact me.

Yours sincerely

Shelley Neville

Data Protection and Freedom of Information Officer

Law & Licensing

East Lothian Council

John Muir House

Haddington

EH41 3HA

Tel: 01620 827623

Fax: 01620 827253

Email: [East Lothian Council request email]

show quoted sections