Back Office Systems - Provider Names and costs

Ref: 18025

Dear Mr Carmichael 

 

Thank you for your request for information.

 

Your request is being dealt with under the terms of the Freedom of
Information Act 2000 and will be answered within twenty working days.

 

If you have any queries about this request do not hesitate to contact me.
Please remember to quote the reference number above in any future
communications.

 

Yours sincerely,

 

Jo Tarrant - Legal Assistant
East Hampshire District Council
Penns Place Petersfield GU31 4EX
Direct Tel: 01730 234069 Direct Fax: 01730 233935

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-----Bryan Carmichael <[FOI #90899 email]> wrote:
-----

To: FOI requests at East Hampshire District Council
<[East Hampshire District Council request email]>
From: Bryan Carmichael <[FOI #90899 email]>
Date: 25/10/2011 15:20
Subject: Freedom of Information request - Back Office Systems - Provider
Names and costs

     Dear East Hampshire District Council,
    
     Please can you provide me with the following information;-
    
     for each of the areas shown below - can you provide
     1: Method of Service Provision e.g. In-house, Outsourced, Mixed
    
     2: If not in-house the name of the provider(s)
    
     3: The name of the solution(s)
    
     4: The cost for each activity
    
     Areas of interest
    
     ICT
     Data and voice Network and Support
     Hardware and support
     Applications and Support
    
     Financial Systems used for
     Accounting
     Management Accounting
     Risk Insurance
     Internal Audit
    
     Transactional HR System(s)
    
     Payroll System(s)
    
     Yours faithfully,
    
     Bryan Carmichael
    
     -------------------------------------------------------------------
    
     Please use this email address for all replies to this request:
     [FOI #90899 email]
    
     Is [East Hampshire District Council request email] the wrong address for Freedom of
     Information requests to East Hampshire District Council? If so,
     please contact us using this form:
    
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     published on the internet. Our privacy and copyright policies:
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     -------------------------------------------------------------------

References

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Please note the correct FOI reference number for your request - 18205.
 
 
Jo Tarrant - Legal Assistant
East Hampshire District Council
Penns Place Petersfield GU31 4EX
Direct Tel: 01730 234069 Direct Fax: 01730 233935

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this email? Could you print it double sided?

Our mission - Improving People's Lives

Information in this message is confidential and may be
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show quoted sections

    
     Please use this email address for all replies to this request:
     [FOI #90899 email]
    
     Is [East Hampshire District Council request email] the wrong address for Freedom of
     Information requests to East Hampshire District Council? If so,
     please contact us using this form:
    
     Disclaimer: This message and any reply that you make will be
     published on the internet. Our privacy and copyright policies:
     [1]http://www.whatdotheyknow.com/help/offic...
    
     If you find this service useful as an FOI officer, please ask your
     web manager to link to us from your organisation's FOI page.
    
    
     -------------------------------------------------------------------

References

Visible links
1. http://www.whatdotheyknow.com/help/offic...

Dear Mr Carmichael
 
Further to your request for information, I am pleased to be able to
confirm the following for East Hampshire District Council.
 
Please can you provide me with the following information for each of the
areas shown below - can you provide
1: Method of Service Provision e.g. In-house, Outsourced, Mixed
2: If not in-house the name of the provider(s)
3: The name of the solution(s)
4: The cost for each activity
Areas of interest
 

ICT
Data and voice Network and Support - In house with external maintenance
circa £72k
Hardware and support - as above, circa £36k
Applications and Support - internal with supplier maintenace as applicable

Financial Systems used for
Accounting - In house Agresso, currently costing £14k per annum
Management Accounting - In house Agresso, currently costing £310k per
annum.
Risk Insurance - Outsourced to Zurich Municipal, currently costing £170k
per annum
Internal Audit - Outsourced to Deloittes Touche, £68k per annum
Transactional HR System(s) - In house, HRPro (purchased) annual software
and maintenance support £2,400
Payroll System(s) - Outsourced to Havant Borough Council, currently
costing £17k per annum

Please do not hesitate to contact me if you require anything further
 
Regards
 
 
Tracy Beavis
HR Assistant
HR Transaction
East Hampshire District Council
Penns Place, Petersfield GU31 4EX
Tel: 01730 234047
[1][email address]

Information in this message is confidential and may be
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