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Response
Dear Sir / Madam

We acknowledge your request for information received on 02/04/2011 10.56 PM

Your request has been passed to the Freedom of Information Team. This team will contact you directly with
the name and contact details of the Council Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from releasing it by an exemption, the
Council aim to provide you with the information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 02/04/2011 10.56 PM

Your request has been passed to the Freedom of Information Team. This team will contact you directly with
the name and contact details of the Council Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from releasing it by an exemption, the
Council aim to provide you with the information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

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Discussion Thread
Customer (Brian Farnet) 02/04/2011 10.56 PM
Dear Enfield Council,

Under the Freedom of Information Act, I would like to request back
office statistics and information covering the following indicators
below. Definitions for each of the indicators are according to
those listed by the Cabinet Office in the following report:
[7]http://www.cabinetoffice.gov.uk/sites/de...

ORGANISATION
What is your current headcount as of 1st April 2011?
What was your headcount as of the day before the General Election?
How much grant funding do you receive?
What was your income for the last financial year?
What was your expenditure on salaries for the last financial year?
What was your 3rd party expenditure for the last financial year?

FINANCE INFORMATION
Organisational Running Costs
Cost of the Finance Function
% Cost of Finance Function
Cost of Finance per Head
Report cycle time
No. Finance Staff
No. Professionally Qualified Finance Staff
% Finance qualified
Cost of the HR Function %

HR INFORMATION
Cost of HR Function
Cost of HR per Head
No. Organisation Employees
No. HR Staff
Ratio of employees (FTE) to HR staff
Average Working Days Lost to sickness (AWDL)
Employee experience of Performance Management
Employee experience of Learning & Career Development
Employee experience of Positive Working Environment

IT INFORMATION
"Run and Maintain" Resource (RDEL) IT Expenditure
"Run and Maintain" Resource (RDEL) IT Expenditure ** of which
Depreciation
"Run and Maintain" Capital (CDEL) IT Expenditure
Total 'run & maintain'** IT Spend
Total Project Costs
% Cost of IT
Overall stakeholder perspective

PROCUREMENT INFORMATION
Cost of the Procurement Function
% Cost of Procurement Function
Total third party spend
Third party spend on SMEs (direct)
Third party spend on SMEs (indirect)
Procurement function costs as a percentage of total Procured Spend
% third party spend channelled to SMEs
No. Procurement Staff
No. Professionally Qualified Procurement Staff
% Procurement qualified

ESTATES & PROPERTY INFORMATION
Cost per FTE
Area per office based FTE
Cost per square metre
Property: Corporate Governance
Property: Capacity & Capability
Property: Policies & Standards
Property: Data & Management Information Systems
Property: Performance Management Review & Audit

COMMUNICATIONS INFORMATION
Total Cost of Communications
% Cost of communications
Number of communications staff
Proportion of all staff working on communications
Number of Professional communicators
Proportion of Professional communicators
Comms alignment to business objectives

LEGAL INFORMATION
Total cost of legal services
Legal costs: of which for 'technical' legal work
Legal costs: of which for legal admin and support work
% Cost of Legal Services
Legal % spend on technical work (not admin)

KNOWLEDGE AND INFORMATION MANAGEMENT (KIM)
Total cost of KIM
% Cost of KIM
Quality: % FOI/EIR requests addressed "in time"
Quality: No. of datasets made available on data.gov.uk
KIM Survey: % measure of how well staff can access information to
allow them to function effectively

Yours faithfully,

Brian Farnet

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Question Reference No110402-000008
Date Created: 02/04/2011 10.56 PM
Last Updated: 02/04/2011 10.56 PM
Status: Correspondence team

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Dear Brian
Thank you for your recent enquiry. We are specifically looking at your
questions relating to HR Information. However, I need some further
information from you please.

Could you provide us with some further clarification on the following
questions so we can ascertain whether we have the information to hand:

Employee experience of Performance Management
Employee experience of Learning & Career Development
Employee experience of Positive Working Environment

Many Thanks
Louise

Louise Allen
Workforce Planning Analyst
HR Strategy and Policy

020 8379 3072 -Ext No: 3072
[mobile number]

_____________________________________________
From: HEATHER LITTLER
Sent: 04 April 2011 10:06
To: LOUISE ALLEN
Subject: Fw: You have a new FOI request in the RightNow System -
FOI11/CEO/25

Thank you.

Heather Littler
Senior Admin Officer
Communities, Communications, Policy and Performance
Chief Executive's Unit
London Borough of Enfield
( 020 8379 4037
; [email address]
P Please consider the environment - do you really need to print this
email?

show quoted sections

Hi Brian
Thank you.
Regards
Louise

Louise Allen
Workforce Planning Analyst
HR Strategy and Policy

020 8379 3072 -Ext No: 3072
[mobile number]

show quoted sections

Dear Mr Farnet

In response to your Freedom of Information request, firstly my apologies
for the delay in responding.

From our preliminary assessment, we have estimated that it will cost more
than the `appropriate limit' to consider your request.

Section 12 of the Act makes provision for public authorities to refuse
requests for information where the cost of dealing with them would exceed
the appropriate limit, which for local authorities is set at £450. This
represents the estimated cost of one person spending 18 hours in
determining whether the department holds the information, locating,
retrieving and extracting the information.

However, we are happy to respond to your request if you pay the fee as set
out in this notice. The estimated cost of processing your request is
£450. This charge has been calculated in accordance with section 13 of
the Freedom of Information Act 2000 and the Freedom of Information Fees
Regulations.

We are unable to continue processing your request until the fee is paid.
If you wish the department to continue to process your request you should
pay the fee within 3 calendar months ie 20th August 2011. If the
department does not receive payment of the fee by this date, I will take
it that you do not wish to pursue this request and will consider the
request closed.

If you narrow the scope of your request, we may be able to provide the
information free of charge because it would cost less than the appropriate
limit to do so. For instance, you may wish to refine your request by being
more specific about what information you particularly wish to obtain,
including any dates or period of time relevant to the information
required. Any reformulated request the department receives from you will
be treated as a fresh FOI request.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
original letter and should be addressed to:

Complaints

Enfield Council

PO Box 63
Civic Centre
Silver Street
Enfield
EN1 3XW

However, the answers to a small part of your request was readily
available, as it has been recently requested by another requestor, which I
hope is of value to you.

HR Information

Cost of HR function
£1,306,592

Cost of HR per head
£321.03

No. organisation employees 4070

No of HR staff
37.73

Ration of employees FTE to HR staff 3507.10/37.73
= 92.95/1

Average working days lost to sickness 8.82

Employee experience:

Full CIPD
14

Part/Studying CIPD
1

Other relevant professional qualification 2

show quoted sections

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