Avonleigh Gardens MHA care home inspection report

This matter is being dealt with by: Pamela Coxon, Telephone No: 0191
2333552

 

Dear Mr Paulley

 

I am writing to acknowledge receipt of your request for information dated
06 December 2011, which the Commission received on 07 December 2011. Your
request for information is as follows: -

Please could you provide the following.

1) Please tell me whether and how it is possible to find and

download care home inspection reports as written by CSCI / CQC before the
new registration standards come into effect. I am unable to determine on
your website if and how to do this.

2) Please provide the latest inspection report for Avonleigh

Gardens http://www.cqc.org.uk/directory/1-117977...

 

Your request is now being processed in accordance with the Freedom of
Information Act 2000. Your response should be sent to you within the
statutory timescale of 20 working days as outlined by the Act, subject to
the information not meeting exemption criteria or containing reference to
a third party. Should this occur, you will be notified accordingly when we
write to you next.

 

You can therefore expect a response by close of business 09 January 2012
respectively. In certain circumstances the Care Quality Commission may be
unable to provide the information within statutory timescale.  We will
then inform you of the revised timescale prior to the deadline.

 

We may require further information from you in order to process your
request.  If this is the case you will be informed and the statutory
timescale will be suspended until we receive further information from you.
If you decide not to respond then your request will be closed.

 

If you have any queries please do not hesitate to contact the team, on the
telephone number above, quoting our reference number.
 
Regards
 
On behalf of:
Pamela Coxon
Information Access Officer
 
Care Quality Commission
Citygate
Gallowgate
Newcastle upon Tyne
NE1 4PA
 
Statutory requests for information made under access to information
legislation, such as the Data Protection Act 1998 and the Freedom of
Information Act 2000, should be sent to:  [CQC request email]
 
The contents of this email and any attachments are confidential to the
intended recipient. They may not be disclosed to or used by or copied in
any way by anyone other than the intended recipient. If this email is
received in error, please notify us immediately by clicking "Reply" and
delete the email. Please note that neither the Care Quality Commission nor
the sender
accepts any responsibility for viruses and it is your responsibility to
scan or otherwise check this email and any attachments.

Any views expressed in this message are those of the individual sender,
except where the sender specifically states them to be the views of the
Care Quality Commission.

Dear Mr Paulley

 

I am writing in response to your request for information dated 06
December 2011 in which you made a request for information in accordance
with the Freedom of Information Act 2000 (FOIA), which the Commission
received on 07 December 2011.

 

The Information Access Team has now processed your request and I will
answer each of your questions in turn.

 

You requested: -

 

Please could you provide the following.

 

1) Please tell me whether and how it is possible to find and

download care home inspection reports as written by CSCI / CQC before the
new registration standards come into effect. I am unable to determine on
your website if and how to do this.

 

The Commission is aiming to put historic reports up on the new (current)
website.  However, these will only date as far back as 3 years.  We are
also in the process of giving access to the old CSCI reports by providing
a link to the old directory.

 

In the meantime, please see our archive site at:
[1]http://caredirectory.cqc.org.uk/caredire...

 

2) Please provide the latest inspection report for Avonleigh

Gardens http://www.cqc.org.uk/directory/1-117977....

 

There are 2 reports for Avonleigh Gardens published there and these can be
accessed via:
[2]http://caredirectory.cqc.org.uk/caredire...

 

I would like to sincerely apologise for any inconvenience this has
caused.  

 

If you are not satisfied with the information that you have been provided
then you may request an internal review of the Commission’s handling of
your information request. Please clearly indicate that you wish for an
internal review and you must state the reason for requesting the review.
To request a review please contact: -

 

Legal Services & Information Rights

Care Quality Commission

Citygate

Gallowgate

Newcastle upon Tyne

NE1 4PA

 

[3][CQC request email]

 

 

Please be aware that this review process will focus upon our handling of
your information request and should not be used to raise further concerns
about the provision of care or the internal processes of other CQC
functions.  If you are unhappy with other aspects of the Commission's
actions, or of the actions of registered providers, please see our website
for information on how to raise a concern or complaint.
[4]http://www.cqc.org.uk/contactus/howtorai...

 

Further rights of appeal exist to the Information Commissioner’s Office
([5]www.ico.gov.uk) once the internal appeals process has been exhausted. 

 

The contact details are: -

 

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow 

Cheshire 

SK9 5AF

 

Telephone Helpline:  0303 123 1113

 

If you have any queries please do not hesitate to contact me.

 

Kind regards

 
Pamela Coxon
Information Access Officer
Legal Services & Information Rights
Care Quality Commission
Citygate, Floor 7
Gallowgate
Newcastle upon Tyne
NE1 4PA
 
Tel: 0191 233 3552
Fax: 01484 772 992
E-mail: [6][email address]
 

show quoted sections