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Average repair time for ISDN30 business installations UK

Frank Becker made this Freedom of Information request to Office of Communications

Response to this request is long overdue. By law, under all circumstances, Office of Communications should have responded by now (details). You can complain by requesting an internal review.

From: Frank Becker

10 February 2012

Dear Office of Communications,

Can you tell me the statistics relating to ISDN 30 installations in
the UK

1) what is the average length of time to repair ISDN 30
2) What is the main fault discovered
3) How has the repair time improved over the last 3 years

Yours faithfully,

Frank R Becker
[email address]

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From: Information Requests
Office of Communications

7 March 2012

1 199066564 ISDN Exemption letter pjp 6.pdf
137K Download View as HTML

Dear Mr Becker

Please find attached a response to your recent Freedom of Information regarding ISDN 30 repairs.

Kind Regards

Jonathan Pillinger-Cork

show quoted sections

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From: Frank Becker

11 April 2012

Dear Information Requests,

I have received a response from these people - suffice to say it
was pretty useless - They say they have asked the BT People to
disclose this info - BUT That they cannot force it :((

Not much help really - BT Hides behind a very big impenetrable
cloud :)

Yours sincerely,

Frank Becker

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