Audit Results of Social Housing Allocation(s)

Andrew Sowden made this Freedom of Information request to Wirral Metropolitan Borough Council

The request was successful.

From: Andrew Sowden

10 September 2009

Dear Sir or Madam,

I understand that "WirralHomes" is a name used by Wirral Borough
Council for the provision of Choice Based Lettings, having the
responsibility for the allocation and provision of Social Housing.

(1) Please provide a complete list of Registered Providers, member
organisations, social landlords or other property providers to
WirralHomes

(2) Please provide details of the Council's audit of the allocation
and provision of Social Housing to its' residents for all years
since April 2005 (or since the WirralHomes Choice Based Letting
came into being)

the details to include:

a) the financial audit of Financial Statements, including but not
limited to, Profit & Loss, Balance Sheet and Source and Application
of Funds

b) the business process audit for the management of partner,
supplier or other organisation relationships

c) the business process audit of the allocation of properties to
applicants

d) the results of equality monitoring of applicants

Kind regards

Andrew Sowden

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From: Andrew Sowden

11 September 2009

Dear Sir or Madam,

I notice from other "answers" to FOI A Requests by other
Authorities, although they sometimes answer the actual question
asked, their answer is not in keeping with the spirit of the
question.

Examples are "list of Police Officers at an event" will produce a
list of numbers with no names etc.

For the avoidance of doubt, where I ask for "results of audit" that
should include the source documents and a concise, descriptive &
full answer.

For example the request:

"b) the business process audit for the management of partner,
supplier or other organisation relationships"

should include, but is not limited to, the full documentation and
description of the Business Process's, constituent Task
Instructions with responsibility Job Titles, process diagrams,
decision trees, policy compliance processes and checks, name of
auditors and their qualification to audit, description of audit
process, test details and outcomes, areas identified for
improvement, job title of WirralHomes sign-off authority

I trust this helps clarify my request.

Yours faithfully,

Andrew Sowden

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From: Andrew Sowden

9 October 2009

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Wirral Borough
Council's handling of my FOI request 'Audit Results of Social
Housing Allocation(s)'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/au...

Yours faithfully,

Andrew Sowden

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From: Corrin, Jane
Wirral Metropolitan Borough Council

9 October 2009


Attachment Wirralhomes 2008 09.xls
16K Download View as HTML

Attachment Ethnicity Households registered with Wirralhomes.doc
42K Download View as HTML

Attachment Lettings Stats 2006 09.xls
74K Download View as HTML

Attachment Wirralhomes extract GL 2008 09 2.xls
15K Download View as HTML

Attachment Wirralhomes Allocation Policy.doc
288K Download View as HTML

Attachment Wirralhomes report V4.pdf
996K Download View as HTML

Attachment WirralhomesAvailability.pdf
2.9M Download View as HTML

Attachment WirralhomesInformation.pdf
1.7M Download View as HTML

Attachment WirralCouncilStrategicApproachtohousing15May07REP 1.pdf
220K Download View as HTML


Good Afternoon,

Thank you for your clarification of your request regarding Wirral Homes.
This enabled Officers to have a clearer idea on what type of specific
information you were interested in. Please see the attachments containing
information and also the informative text below. I hope you find the
information of use.

Kind Regards

Jane Corrin

Information Manager

[1]http://www.wirral.gov.uk/LGCL/100004/200...
Complaints procedure available here

This information supplied to you is copyrighted to Wirral Council and
continues to be protected by the Copyright, Designs and Patents Act 1988.
You are free to use it for your own purposes, including any non commercial
research you are doing and for the purposes of news reporting. Any other
reuse, for example commercial publication, would require our specific
permission, may involve licensing and the application of a charge.

Attached

Wirral homes Information and Availability of Accommodation Leaflets.

An independent comprehensive review of Wirralhomes commissioned in 2007
and carried out by Heriot Watt University who reported in January 2008.

We do not carry out an audit of lettings as such, as the process is
carried out in line with Wirralhomes Policy (attached). The stockholding
members of the Wirralhomes scheme who allocate the properties are subject
to external audit by their regulators.

Data in relation to ethnicity of households registered with Wiralhomes.

The Council's Strategic approach to Housing

Lettings Statistics 2006/09.

Wirral homes are not a separate trading operation but are part of the
Council and are based within the Regeneration Department. The Council's
financial accounts are subject to scrutiny by the external auditors, the
Audit Commission, the Annual Financial Statement 2008-09 was recently
signed off by the external auditors, but unfortunately Wirralhomes is not
referred to directly in the statement. However, attached is an extract
from the general ledger for 2008-09 which refers specifically to
Wirralhomes and details actual outturn for both 2007-08 and 2008-09 plus
the budget for 2008-09.

In addition to external scrutiny of the accounts, the Internal Audit
section also conducts, from time to time; systems based reviews of the
financial management of all the departments of the Council to ensure that
sound financial management control is in place and operating to acceptable
standards.

Dear Sir or Madam,

I understand that "WirralHomes" is a name used by Wirral Borough

Council for the provision of Choice Based Lettings, having the

responsibility for the allocation and provision of Social Housing.

(1) Please provide a complete list of Registered Providers, member

organisations, social landlords or other property providers to

WirralHomes

(2) Please provide details of the Council's audit of the allocation

and provision of Social Housing to its' residents for all years

since April 2005 (or since the WirralHomes Choice Based Letting

came into being)

the details to include:

a) the financial audit of Financial Statements, including but not

limited to, Profit & Loss, Balance Sheet and Source and Application

of Funds

b) the business process audit for the management of partner,

supplier or other organisation relationships

c) the business process audit of the allocation of properties to

applicants

d) the results of equality monitoring of applicants

Kind regards

Andrew Sowden

From: Andrew Sowden [mailto:[FOI #17871 email]]

Sent: 11 September 2009 08:56

To: InfoMgr, FinDMT

Subject: Re: Freedom of Information request - Audit Results of Social
Housing Allocation(s)

Dear Sir or Madam,

I notice from other "answers" to FOI A Requests by other

Authorities, although they sometimes answer the actual question

asked, their answer is not in keeping with the spirit of the

question.

Examples are "list of Police Officers at an event" will produce a

list of numbers with no names etc.

For the avoidance of doubt, where I ask for "results of audit" that

should include the source documents and a concise, descriptive &

full answer.

For example the request:

"b) the business process audit for the management of partner,

supplier or other organisation relationships"

should include, but is not limited to, the full documentation and

description of the Business Process's, constituent Task

Instructions with responsibility Job Titles, process diagrams,

decision trees, policy compliance processes and checks, name of

auditors and their qualification to audit, description of audit

process, test details and outcomes, areas identified for

improvement, job title of WirralHomes sign-off authority

show quoted sections

References

Visible links
1. blocked::http://www.wirral.gov.uk/LGCL/100004/200...
http://www.wirral.gov.uk/LGCL/100004/200...

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