Assist Centre

Thank you for contacting Sandwell Council.

Your request has been passed to the relevant service area, who will contact you shortly.

Please quote your reference number INT1-144481767 on all future correspondence.

Regards

Corporate Contact Centre
Customer Services
Transform Sandwell

www.sandwell.gov.uk

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Please find attached a letter from Sandwell Council in response to your recent contact.

This letter will advise you of the timescales for response and will provide our contact details should you need to get in touch.

If you cannot open the attachment please download the FREE adobe reader that can be found at www.adobe.com
Please do not reply to this e-mail but instead use the contact details found in the letter.

In response to your Freedom of Information request detailed below:

Dear Sandwell Borough Council,

     Can you please give me details of how much money the
ASSIST 0845  number has generated to date and any other 0845 the
council uses.

     Yours faithfully,

     D K Elwell

     Please use this email address for all replies to this
request:  [FOI #76676 email]

    

This is the response from Sandwell MBC

From April 2010 to June 2011 the Revenue Share due to the Council from all
0845 numbers amounted to £28,545.43, of which £4,076.87 relates to
the ASSIST 0845 number.

If you are dissatisfied with the handling of your request, you have the
right to ask for an internal review. Internal review requests should be
submitted within two months of the date of receipt of the response to your
request, and should be addressed to:

Service Insight Team

Sandwell Council House

Freeth Street

Oldbury

West Midlands

B69 3DE

Email - [1][email address]

If you are not content with the outcome of an internal review, you have
the right to apply directly to the Information Commissioner for a
decision. The Information Commissioner can be contacted at:

Information Commissioner's Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Please remember to quote the reference number above in any future
communications.

 

Alison Masters

Monitoring Officer

[2]sandwell_mbc

Sandwell Council...working for you

Sandwell Council
Oldbury
West Midlands
B69 3DE

W: [3]www.sandwell.gov.uk

T: 0121 569 3095

F: 0121 569 3144

E: [4][email address].uk   

References

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