Assaults on hospital staff

Dear Melissa

Thank you for your request for information.

Your request was received by the Trust on the 4th May 2010 and will be dealt
with under the terms of the Freedom of Information Act 2000.

I confirm your request is receiving attention and a response will be made
within twenty working days, to take effect from the day after your request
was received.

If you have any comments or concerns, please contact me, I will be happy to
help. Please quote the following reference number in any future
communications: 0784.

Kind regards.

Sally

Sally Spencer
Freedom of Information & Legal Affairs Co-ordinator
Surrey & Sussex Healthcare NHS Trust
Room AD86, Maple House, East Surrey Hospital, Canada Avenue, Redhill,
Surrey, RH1 5RH
Tel: 01737 768511 ext. 1864
Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

show quoted sections

Surrey and Sussex Healthcare NHS Trust
Maple House
East Surrey Hospital
Canada Avenue
Redhill
Surrey
RH1 5RH

www.surreyandsussex.nhs.uk

Date: 11th May 2010

Our Ref: 0784

Dear Melissa,

Re: Freedom of Information Request

Please note that your request has been processed under the terms of the
Freedom of Information Act 2000.

The information you requested is -

Question 1 Please could you give me the numbers of incidents of assault
or abuse on hospital staff within the last five years?

Question 2 Please specify whether the abuse was physical or verbal.

Our response is -

By way of attachment, please see FOI - 0784

This concludes your request. Please be assured that we have carefully
considered your request. However, if you are not satisfied with this
response you may request an independent internal review by an appropriate
senior member of staff at the Trust, who has had no involvement in dealing
with your original request. We aim to deal with appeals within 20 working
days following receipt. If you wish to appeal against this decision,
please set out your grounds for review in writing and address to:
Freedom of Information - Information Access Appeal
Surrey and Sussex Healthcare NHS Trust
Maple House, East Surrey Hospital, Canada Avenue, Redhill, Surrey, RH1 5RH

Emails should be clearly marked 'Information access appeal' and sent to:
[Surrey and Sussex Healthcare NHS Trust request email] should you remain dissatisfied after this internal review,
you will have a right of complaint to the Information Commissioner's Office;
however, I should point out that under section 50(2)(a) of the Freedom of
Information Act, you are obliged to exhaust the Trust's own internal
complaint mechanism before complaining to the Information Commissioner's
Office. Further information on the ICO can be obtained from the contact
details below:

Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Telephone: 01625 545700 www.informationcommissioner.gov.uk

The information supplied to you continues to be protected by the Copyright,
Designs and Patients Act 1998. You are free to use it for your own
purposes, including any non commercial use you are doing and for the
purposes of news reporting. Another other reuse, for example commercial
publication, would require the permission of the copyright holder. Most
documents supplied by Surrey and Sussex NHS Healthcare Trust will have been
produced by government officials and will be Crown Copyright. You can find
details on the arrangements for reusing Crown Copyright on the HMS Online
at: http://www.hmso.gov.uk/copyright/licence....

The information you receive which is not subject to Crown Copyright
continues to be protected by the copyright of the person, or organisation,
from which the information originated. You must ensure that you gain
permission before reproducing any third party (non Crown Copyright)
information.

If you have any queries concerning this letter, please contact me, I will be
happy to help. Please remember to quote the reference number: 0784 on all
correspondence.

Kind regards

Sally

Sally Spencer
Freedom of Information & Legal Affairs Co-ordinator
Surrey & Sussex Healthcare NHS Trust
Room AD86, Maple House, East Surrey Hospital, Canada Avenue, Redhill,
Surrey, RH1 5RH
Tel: 01737 768511 ext. 1864
Recipients should be aware that all E-Mails received or sent by this Trust
are subject to the Freedom of Information Act 2000 and therefore may be
disclosed to a third party.

show quoted sections