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Any future Virgin Media e-mail scanning to be opt-out.

M Veale made this Freedom of Information request to Information Commissioner’s Office

Information Commissioner’s Office did not have the information requested.

From: M Veale

23 April 2009

Dear Sir or Madam,

This question concerns the provision of Google e-mail facilities to
Virgin Media broadband subscribers.

Following a recent enquiry I was informed that initially such
e-mail accounts would not be scanned for advertising purposes, as
is the case with free google mail accounts.

However, I was also informed that "if at a later date
this was introduced, then we would give you an option so you can
choose for the scanning not be introduced to your specific
address."

i.e. this would be opt-out.

Please disclose all correspondence, dates of meetings, agendas and
lists of participants of meetings between ICO staff and Virgin
Media regarding this issue.

In particular, please disclose any correspondence from your office
indicating to Virgin Media that it would be acceptable to operate a
'scanned for advertising purposes' e-mail system on an opt-out
basis.

Yours faithfully,

M Veale

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Information Commissioner’s Office

24 April 2009

Link: [1]File-List

24th April 2009

Case Reference Number IRQ0245195

Dear Mr/Ms Veale

Thank you for your correspondence dated 23 April 2009 concerning Virgin
Media.

Your request is being dealt with in accordance with the Freedom of
Information Act 2000.  We will respond by 21 May 2009 which is 20 working
days from the day after we received your request.

Yours sincerely

Charlotte Powell

Internal Compliance Manager

show quoted sections

http://www.ico.gov.uk or email: [email address]
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 01625 545 700 Fax: 01625 524 510

References

Visible links
1. file:///tmp/radF5EC5_files/filelist.xml

Link to this

Information Commissioner’s Office

14 May 2009


Attachment ICOReviewProcedure V7.doc
147K Download View as HTML


Link: [1]File-List

14th May 2009

Case Reference Number IRQ0245195

Dear Mr/MS Veale

Further to our acknowledgement dated 24 April 2009, we are now in a
position to provide you with a response to your request for information.

On 23 April 2009 you asked for the following:

“Please disclose all correspondence, dates of meetings, agendas and
lists of participants of meetings between ICO staff and Virgin Media
regarding this issue.

In particular, please disclose any correspondence from your office
indicating to Virgin Media that it would be acceptable to operate a
'scanned for advertising purposes' e-mail system on an opt-out basis.”

We have considered your request in accordance with the requirements of the
Freedom of Information Act 2000.  However, following a search of our
paper and electronic records and consultation with the relevant staff we
have established that the information you asked for is not held by the
ICO.

If you are dissatisfied with the response you have received and wish to
request a review of our decision or make a complaint about how your
request has been handled you should write to the Internal Compliance Team
at the address below or e-mail [2][email address]

Your request for internal review should be submitted to us within 40
working days of receipt by you of this response. Any such request
received after this time will only be considered at the discretion of the
Commissioner.

If having exhausted the review process you are not content that your
request or review has been dealt with correctly, you have a further right
of appeal to this office in our capacity as the statutory complaint
handler under the legislation.  To make such an application, please write
to the Case Reception Team, at the address below or visit the
‘Complaints’ section of our website to make a Freedom of Information
Act or Environmental Information Regulations complaint online.

 

A copy of our review procedure is attached.

Yours sincerely,

Iman Elmehdawy

Assistant Internal Compliance Manager

Information Commissioner’s Office

show quoted sections

http://www.ico.gov.uk or email: [email address]
Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow,
Cheshire, SK9 5AF
Tel: 01625 545 700 Fax: 01625 524 510

References

Visible links
1. file:///tmp/radC46EE_files/filelist.xml
2. mailto:[email address]

Link to this

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