Annual cost to support fixed infrastructure

Dear Mr Sinclair

Thank you for your enquiry. We will deal with the matter in accordance
with the Freedom of Information Act and we will get back to you as soon
as possible and in any case within the statutory limit of 20 working
days given by the FOI Act.

Yours sincerely

Marianne Zierau | Information and Complaints Assistant
Tenant Services Authority
Maple House | 149 Tottenham Court Road | London W1T 7BN
T: 020 7393 2283
E: [email address]
W: www.tenantservicesauthority.org

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Dear Mr Sinclair

Thank you for your Freedom of Information request dated 10 September.

You have requested the following:

Annual costs to the TSA to support our fixed telephony infrastructure and the make of provider of the infrastructure.

There are two contracts that support the TSA's fixed telephony infrastructure, British Telecommuniations and Cable & Wireless. In the financial year 2009/10 the costs were as follows:

BT £83,270.88
C&W £25,812.55
Total £109,083.43

I hope this information is useful to you.

Final comments

If you are dissatisfied with my response you may request an internal review. To do this you should write to Claer Lloyd-Jones, Executive Director of Corporate Services at the address given at the top of this letter. You should make your request for review no later than 40 working days from the date you received this letter. Please note, however, that a review can only look at how I have dealt with your Freedom of Information request; it cannot deal with any other kinds of complaints. If you remain dissatisfied after you have gone through our appeal process, then you may contact the Information Commissioner at Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely

Marianne Zierau | Information and Complaints Assistant Tenant Services Authority Maple House | 149 Tottenham Court Road | London W1T 7BN
T: 020 7393 2283
E: [email address]
W: www.tenantservicesauthority.org

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