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Training. Head of Freedom of Information.
To Parliamentary and Health Service Ombudsman by r smith 6 October 2010
Feedback from refused complaints
To Parliamentary and Health Service Ombudsman by D. Speers 22 August 2010
Number of Investigations declined.
To Parliamentary and Health Service Ombudsman by D. Speers 6 September 2009
Complaint definition.
To Parliamentary and Health Service Ombudsman by D. Speers 19 November 2010
Procedures, Policies, Guidelines
To Parliamentary and Health Service Ombudsman by mr j garlits 19 July 2010
Ann Abraham - Hotel expenses 09/10
To Parliamentary and Health Service Ombudsman by Ms S Smith 18 August 2010
Request to clarify
To Parliamentary and Health Service Ombudsman by Mohamed Ajim 21 February 2011
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To Parliamentary and Health Service Ombudsman by Namaste Publishing (Account suspended) 4 August 2011
Wrongful use of Law
To Parliamentary and Health Service Ombudsman by J Mortoza 19 August 2010
Supplementary questions on complaints.
To Parliamentary and Health Service Ombudsman by D. Speers 30 October 2009
Ann Abraham/Corporate Bodies
r smith made this Freedom of Information request to Parliamentary and Health Service Ombudsman
The request was refused by Parliamentary and Health Service Ombudsman.
From: r smith
15 August 2010
Dear Ms Elkeles,
With reference to your responses last week to Ms Meeks, Ms Smith
and Mr Ford. According to the information you hold, are you stating
that Ms Abraham has no individual responsibility as an ex-officio
member of the Commission (CLAE) because it is a Coprporate Body,
and that, therefore, if the Commission, a Corporate Body that Ann
Abraham is a member of, agreed to make payments that defrauded the
taxpayer, it would be a conspiracy to defraud the taxpayer?
Yours sincerely,
Mr R Smith
From: foiofficer
Parliamentary and Health Service Ombudsman
15 August 2010
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: r smith
30 September 2010
Dear Ms Elkeles,
When do you anticipate responding to my request, please? It is now
well out of time (thirty three working days).
Yours sincerely,
r smith
From: foiofficer
Parliamentary and Health Service Ombudsman
30 September 2010
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: foiofficer
Parliamentary and Health Service Ombudsman
30 September 2010
Dear Mr Smith
Further to your correspondence of 15 August 2010, I have nothing further to add on the subject of the Ombudsman's membership of the Commission for Local Administration in England.
Jenny Elkeles
show quoted sections
From: r smith
1 October 2010
Dear Parliamentary and Health Service Ombudsman,
Please pass this on to the person who conducts Freedom of
Information reviews.
I am writing to request an internal review of Parliamentary and
Health Service Ombudsman's handling of my FOI request 'Ann
Abraham/Corporate Bodies'.
It was addressed to your Head of Freedom of Information and your
Head of Freedom of Information ignored the request. There was no
reply within the statutory limit of twenty working days.
There was no reply at all until I sent a follow-up.
I would appreciate an explanation of why your Head of Freedom of
Information appears to feel herself as being above the law, and of
the attitude demonstrated by her in the response, which doesn't
even contain an apology for her non-compliance with the law.
Noteably, there is no attempt at the explanation requested.
A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/an...
Yours faithfully,
r smith
From: foiofficer
Parliamentary and Health Service Ombudsman
1 October 2010
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
From: foiofficer
Parliamentary and Health Service Ombudsman
4 October 2010
Dear Mr Smith
I am writing further to your email of 1 October 2010 in which you ask for a review of your freedom of information request under our internal complaints procedure. I am sorry that I have not responded to your previous email of 15 August 2010 before now. We have not logged your email of 15 August as a valid request under the Freedom of Information Act. This is because your email was not a request for recorded information; rather, it contained your comments on my previous responses to the questions we had received about the Commission for Local Administration in England (the Commission). The point that I had intended to convey in these responses was that questions about the work of the Commission need to be directed to them - not to the Parliamentary and Health Service Ombudsman.
As you have not made a valid request under the Freedom of Information Act, there is no decision that we can review. I am sorry that I did not make the position clear sooner.
Jenny Elkeles
show quoted sections
From: r smith
6 October 2010
Dear Parliamentary and Health Service Ombudsman,
Please pass this on to the person who conducts Freedom of
Information reviews.
I am writing to request an internal review of Parliamentary and
Health Service Ombudsman's handling of my FOI request 'Ann
Abraham/Corporate Bodies'.
It was addressed to your Head of Freedom of Information and your
Head of Freedom of Information ignored the request. There was no
reply within the statutory limit of twenty working days.
There was no reply at all until I sent a follow-up.
I would appreciate an explanation of why your Head of Freedom of
Information appears to feel herself as being above the law, and of
the attitude demonstrated by her in the response before last, which
doesn't even contain an apology for her non-compliance with the
law.
My request clearly asked for information held and was a valid
request. Why was it not logged as a valid request? I do not agree
that certain requests may be selected by your Head of Freedom of
Information as not requiring a response. The law requires a
response. In this case it could have been that the information is
not held (if that is true).
A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/an...
Yours faithfully,
r smith
From: foiofficer
Parliamentary and Health Service Ombudsman
6 October 2010
Thank you for your e-mail to the Parliamentary and Health Service
Ombudsman. This return e-mail shows that we have received your
correspondence.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
D. Speers left an annotation (24 October 2010)
Here is the remit for the PASC. http://www.parliament.uk/business/commit...
I have let PASC have links to http://www.ombudsman.org.uk/__data/asset... This Impact Study may be quoted should PASC hold PHSO to account. However, there seems to be little evidence that the main 'stakeholder' group was consulted and it appears 'stakeholders' were chosen for comment.
Please note that it appears it has become necessary for the PHSO to produce a Report on Complaints 2009/2010 http://nhsreport.ombudsman.org.uk/ and the figures quoted I believe are a damming indictment of why we must consider the NHS complaints process untenable and not 'fit for purpose' especially at a cost to the public purse of in excess of £34m per annum.
From: foiofficer
Parliamentary and Health Service Ombudsman
6 January 2011
Dear Mr Smith
Please find attached our response to your request for a review of your
information request.
show quoted sections
All email communications with PHSO pass through the Government Secure
Intranet, and may be automatically logged, monitored and/or recorded for
legal purposes.
The MessageLabs Anti Virus Service is the first managed service to achieve
the CSIA Claims Tested Mark (CCTM Certificate Number 2006/04/0007), the UK
Government quality mark initiative for information security products and
services. For more information about this please visit www.cctmark.gov.uk
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence
D. Speers left an annotation (24 October 2010)
I also note most Parliamentary info still has membership list as at last Government.
http://www.publications.parliament.uk/pa...
You will find current membership and admin support here: http://www.parliament.uk/business/commit...
Link to this