Allotment waiting lists

Thank you for your message. The offices are now closed until Monday 4th
January 2010.

Over the Christmas period waste and recycling collections will be as
follows:

If your normal collection day should be Tuesday 22nd December your
Christmas collection day will be Monday 21st December

If your normal collection day should be Wednesday 23rd December your
Christmas collection day will be Tuesday 22nd December

If your normal collection day should be Thursday 24th December your
Christmas collection day will be Wednesday 23rd December

If your normal collection day should be Friday 25th December your
Christmas collection day will be Thursday 24th December

If your normal collection day should be Tuesday 29th December your
collection will remain unchanged

If your normal collection day should be Wednesday 30th December your
collection will remain unchanged

If your normal collection day should be Thursday 31st December your
collection will remain unchanged

If you normal collection day should be Friday 1st January your Christmas
collection will be Saturday 2nd January

Please ensure your bin or box is presented on the correct amended day by
6:00am during the Christmas period.

No side waste will be collected.

Normal collections will resume from Tuesday 5th January 2009

Visit our website to find your nearest recycling centre to recycle your
excess Christmas waste.'

Collections between Christmas and New Years Day remain unchanged

In case of an emergency please call our Contact Centre on 01246 242424.

Our website www.bolsover.gov.uk also contains a lot of information, which
you may find useful, for example, making a payment, reporting a problem or
finding details of your nearest re-cycling site.

Kind regards

Customer Service and Performance Department
Bolsover District Council

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Please Ask For: Alison Sipson
Direct Line: 01246 242383
E-mail: [email address]
Date: 4th January 2010

Margaret Campbell

Dear Margaret

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST -

Your reference number - 444/0910

Your request is being considered and you will receive the information
requested within the statutory timescale of 20 working days as defined
by the Freedom of Information Act 2000, subject to the information not
being exempt.

For your information, the Act defines a number of exemptions which may
prevent release of the information you have requested. There will be an
assessment and if any of the exemption categories apply then the
information will not be released. You will be informed if this is the
case, together with your rights of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not
to release the information to you. You will be informed if this is the
case.

There may a fee for this information. This will be considered and you
will be informed if a fee is payable. In this event the fee must be paid
before the information is processed and released. The 20 working day
time limit for responses is suspended until receipt of the payment.

If you have any queries or concerns then please contact the Customer
Service and Performance Department at District of Bolsover, Sherwood
Lodge, Bolsover, Derbyshire, S44 6NF, telephone 01246 242383, e-mail
[email address].

Further information is also available from the Information Commissioner
at:
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745
www.informationcommissioner.gov.uk

Yours sincerely

Alison Sipson on behalf of Ann Bedford
Customer Service and Performance Department

--Original Message-----
From: Margaret Campbell
[mailto:[FOI #25314 email]]
Sent: 01 January 2010 10:12
To: Enquiries
Subject: Freedom of Information request - Allotment waiting lists

Dear Bolsover District Council,

As of January 2010, please could you tell me:

1) How many allotment sites are there in Bolsover for which
Bolsover District Council has access to waiting list data?

2) What is the total number of plots on these sites?

3) What is the total number of people on waiting lists for these
sites?

4) Are any of these waiting lists closed to further applications?

5) How many new council allotment sites were brought into use in
2009? Please give:
a) number of new sites
b) names of new sites
c) total area of new land in hectares
d) total number of new plots

Yours faithfully,

Margaret Campbell

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Please Ask For: Alison Sipson
Direct Line: 01246 242383
E-mail: [email address]
Date: 7th January 2010

Margaret Campbell

Dear Margaret

FREEDOM OF INFORMATION ACT 2000 - INFORMATION REQUEST

Your reference number - 444/0910

Your request for information has now been considered and, to the best of
our knowledge, the information we hold which relates to your request is
set out below:

As of January 2010, please could you tell me:

1) How many allotment sites are there in Bolsover for which
Bolsover District Council has access to waiting list data?

2) What is the total number of plots on these sites?

3) What is the total number of people on waiting lists for these
sites?

4) Are any of these waiting lists closed to further applications?

5) How many new council allotment sites were brought into use in
2009? Please give:
a) number of new sites
b) names of new sites
c) total area of new land in hectares
d) total number of new plots

BDC currently own and manage 8 allotment sites throughout the district.
The sites vary widely in terms of size usage and condition.

Bolsover District Council does not have access to any records held by
the Parish Councils in relation to their allotment holdings.

None of the current waiting lists are closed to new applications

No new allotment sites have been brought into use in 2009.

Occupancy

Address Area Number of Plots Occupied Vacant %
Occupied % Vacant
Waterloo Street Bramley Vale 4 4 0 80 20
King Street Clowne 16 16 0 94 6
Portland Avenue Creswell 17 17 0 100 0
Whaley Common Langwith 6 6 0 100 0
Burlington Avenue Langwith junction 13 8 5
62 38
Hill Crest Shirebrook 4 4 0 100 0
Moorfield Lane Whaley Thorns 2 1 1 50 50
Bakestone Moor Whitwell 9 1 8 11 89

72 58 14 81 19

Waiting lists

Site Number of People on waiting list
Waterloo Street, Bramley Vale 0
King Street, Clowne 9
Portland Avenue, Creswell 5
Whaley Common, Langwith 2
Burlington Avenue, Langwith Junction 0
Hill Crest, Shirebrook 1
Moorfield Lane, Whaley Thorns 0
Bakestone Moor, Whitwell 1

18

I hope that you are satisfied with our response. However, if you
are dissatisfied in any way with the handling of your information
request your next step would be to clearly state in writing why you are
dissatisfied and the Council will treat this as a formal complaint in
accordance with our Compliments, Comments and Complaints policy. This
policy is available on the Council's website www.bolsover.gov.uk or by
contacting the Customer Service and Performance Department on 01246
242383 or by emailing [email address] .
I would also be interested to know how satisfied you are with the way
your request has been handled. To this end, I would ask you to consider
spending a few minutes of your time to complete the attached survey form
and return it to us by freepost (no stamp is required) to:

CSPD
Freepost NEA 4916
Bolsover District Council
Sherwood Lodge
Bolsover
Derbyshire, S44 6BR

Alternatively, save the survey electronically once completed and send it
as an attachment to an email to [email address]. Unfortunately
at present we are unable to accept these surveys electronically i.e. by
pressing the 'submit' button.

I also have a duty to make you aware of the Information Commissioner's
Office, which is an independent body who monitor the Data Protection
Act, the Freedom of Information Act and Environmental Information
Regulations, and make sure organisations fulfil their legal obligations
under the Acts. They can be contacted at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 745
www.informationcommissioner.gov.uk

Yours sincerely

Ann Bedford
Customer Service and Performance Department

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Dear Margaret

Sorry I forgot to attach Freedom of Information Satisfaction Survey
Form!

Kind Regards

Alison Sipson
Admin Assistant
Customer Services and Performance Department
Bolsover District Council
Sherwood Lodge
Bolsover
S44 6NF
Tel: 01246 242383

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Thank you for your message.

We have closed our email enquiry service earlier than usual due to the
adverse weather conditions. (Usual hours of service are between 9.00am and
5.00pm Monday to Friday).

In case of an emergency please call our Contact Centre on 01246 242424.

If your enquiry concerns gritting then please contact Derbyshire County
Council as the responsible authority on 08 456 058 058 or email
[email address]

Our website www.bolsover.gov.uk also contains information on how the
severe weather is affecting our services.

Kind regards

Customer Service and Performance Department
Bolsover District Council

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