Agency workers in social services

Thank you for your e-mail.

It will be sent to the appropriate Department for them to respond
directly.

Diolch am eich e-bost.

Fe fydd yn cael ei anfon i'r adran briodol er mwyn iddynt eich ateb yn
uniongyrchol.

Have Your Say - help your Council improve - become part of Merthyr
Tydfil's customer panel, Focus Point.

We will keep your details on our database and contact you once in a
while to ask your views on specific issues. This could be in the form
of a questionnaire sent to you through the post, asking you to complete
a questionnaire on our website, or maybe coming to an informal focus
group or public meeting.

Please contact the Corporate Communications team for an application
form: Tel 01685 725052 / 715166; e-mail
[email address] or make an application on line:
www.merthyr.gov.uk and follow the link for consultation.

*****
This e-mail and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. The contents of this e-mail represent the views of the individual(s) named above and do not necessarily represent the views of Merthyr Tydfil County Borough Council.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr Tudful.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Teleffon\Telephone: 01685 725000

http://www.merthyr.gov.uk

Dear Sirs

Thank you for your email received by myself on the 3^rd August 2010. I
manage all requests for information on behalf of the Local Authority. I
have searched the Councils freedom of information database and there is no
record of your request on file. The email address used is a corporate
email address; this is not linked to the Freedom of Information team
within the Council. It is managed by the Councils Service Support Team.

I can confirm that I have launched a full investigation into your
complaint in order to establish exactly what happened to your request. I
will forward your complaint to the Head of Legal Services for
consideration as you have asked for an internal Review.

In the meantime I would be grateful if you could forward an original copy
of your request directly to me on my direct email address
[1][email address] for processing. I will do my utmost to provide you
with a full response to your request as soon as possible. The Head of
Legal Services will be in contact with you shortly regarding your
complaint.

I look forward to hearing from you with your original request.

Kind Regards

Lisa Donnelly

Freedom of Information Officer

Legal Department

Merthyr Tydfil County Borough Council

Tel: 01685 725329

Fax: 01685 725060

Email: [2][email address]

*****
This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. The contents of this e-mail represent the views of the
individual(s) named above and do not necessarily represent the views of
Merthyr Tydfil County Borough Council.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae
cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid
ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr
Tudful.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Teleffon\Telephone: 01685 725000

http://www.merthyr.gov.uk

References

Visible links
1. mailto:[email address]
2. mailto:[email address]

Dear Sirs

RE: Freedom Of Information Act 2000 - INFORMATION Request

We acknowledge your request for information about agency workers within
the Social Services Department received by the Freedom of Information
Officer on 6th August 2010.

We are considering your request and you should receive the information
requested by the 13th August 2010, unless the information is exempt or we
require additional time to consider whether disclosure is in the public
interest in accogrdance with Section 2 of the Freedom of Information
Act.

The information will normally be provided in paper copy, normal font size.

The Act defines a number of exemptions which may prevent release of the
information you have requested. Before we provide the information we will
consider whether it is proper to release it and if any of the exemption
categories do apply then the information will not be released. We will
tell you if this is the case, and you will have a right of appeal.

If the information you request contains reference to a third party then
they may be consulted prior to a decision being taken on whether or not to
release the information to you. We will tell you if this is the case.

You may have to pay a fee for this information. We will consider this and
let you know. If so you will have to pay the fee before we process and
release the information. The 20 working day time limit for responses will
not start until we receive your payment.

If you have any queries or concerns, please contact me on 01685 725329.

You can find out more about the Act from the Information Commissioner at:

Information Commissioner's Office (Wales)

Cambrian Buildings

Mount Stuart Square

Cardiff

CF10 5FL

Tel: 029 2044 8044

Fax: 029 2044 8045

Email: [1][email address]

Website: [2]www.ico.gov.uk/eventual.aspx?id+33

Yours faithfully

Lisa Donnelly
Freedom of Information Officer

for DEPUTY CHIEF EXECUTIVE AND

DIRECTOR OF SCHOOLS, GOVERNANCE AND TECHNICAL SERVICES

*****
This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. The contents of this e-mail represent the views of the
individual(s) named above and do not necessarily represent the views of
Merthyr Tydfil County Borough Council.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae
cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid
ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr
Tudful.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Teleffon\Telephone: 01685 725000

http://www.merthyr.gov.uk

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/eventual.aspx?id+33

Dear Sirs

RE: Freedom Of Information Act 2000 - INFORMATION Request

We have considered your request and enclose the following information:

1) Numbers of agency / self-employed workers employed in the social
services department as at 10th June 2010 - 18

2) How many of these workers are employed in (a) adult services (b)
children's services - (a) 17 (b) 1

3) Numbers of agency / self-employed workers employed as (a) social work
practitioners (b) social care workers (c) managers (d) support staff - 1
Social Work Practitioner 17 Social Care Workers

4) Of those people identified in question one, the date the longest
serving agency / self-employed worker was engaged by the Social Services
Department - June 2007

5) Of those people identified in question one, the cheapest hourly rate
paid by the Council for an agency / self-employed worker in social
services, and that person's job title - Care Worker -L-9.76 per hour.

6) Of those people identified in question one, the most expensive hourly
rate paid by the Council for an agency / self-employed worker in social
services, and that person's job title - Social Worker -L-28.32 per hour.

7) The total amount paid by the Council to employ the most expensive
worker identified in question 6, from April 1st 2009 to 10th June 2010.
- -L-9,444.99

We supply this based on your original request. If this is not what you
wanted or if you feel we have not fully understood your request please do
not hesitate to contact me to clarify your exact requirements.

If you have any queries or concerns or are in any way dissatisfied with
the handling of your request please contact me on 01685 725329.

You can find out more about the Act from the Information Commissioner at:

Information Commissioner's Office (Wales)

Cambrian Buildings

Mount Stuart Square

Cardiff

CF10 5FL

Tel: 029 2044 8044

Fax: 029 2044 8045

Email: [1][email address]

Website: [2]www.ico.gov.uk/eventual.aspx?id+33

Yours faithfully

Lisa Donnelly
Freedom of Information Officer

for DEPUTY CHIEF EXECUTIVE AND

DIRECTOR OF SCHOOLS, GOVERNANCE AND TECHNICAL SERVICES

*****
This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. The contents of this e-mail represent the views of the
individual(s) named above and do not necessarily represent the views of
Merthyr Tydfil County Borough Council.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae
cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid
ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr
Tudful.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Teleffon\Telephone: 01685 725000

http://www.merthyr.gov.uk

References

Visible links
1. mailto:[email address]
2. http://www.ico.gov.uk/eventual.aspx?id+33

Dear Madam

Your request for an internal review of the handling of this request for
information has been passed to me. I understand that you have requested
this review as a result of the fact that there was a delay in providing
the information to you, although I know that you have now received the
information that you requested.

I have considered the file of information and can see that the delay was
caused as a result of a breakdown in the internal process for passing
requests to the designated Freedom of Information officer. Your initial
request was sent to the Customer Care Department and there appears to have
been a problem in the passage of the request between them and the FOI
officer. I have spoken to various officers with regard to that and am
advised that a new process has been put in place to cover this sort of
circumstance and this should ensure that no such delay would occur for a
similar request in the future.

I apologise for the delay in dealing with your request and any
inconvenience this may have caused.

Yours faithfully

Carys Kennedy

*****
This e-mail and any files transmitted with it are confidential and
intended solely for the use of the individual or entity to whom they are
addressed. The contents of this e-mail represent the views of the
individual(s) named above and do not necessarily represent the views of
Merthyr Tydfil County Borough Council.

Mae'r e-bost hwn ac unrhyw ffeiliau a drosglwyddir gydag ef yn gyfrinachol
ac wedi'u bwriadu ar gyfer pwy bynnag y cyfeirir ef ato neu atynt. Mae
cynnwys yr e-bost hwn cynrychioli barn y sawl a enwir uchod, felly nid
ydyw'n dilyn ei fod yn cynrychioli barn Cyngor Bwrdeistref Sirol Merthyr
Tudful.

Cyngor Bwrdeistref Sirol Merthyr Tudful
Canolfan Dinesig
Stryd Y Castell
Merthyr Tudful
CF47 8AN

Merthyr Tydfil County Borough Council
Civic Centre
Castle Street
Merthyr Tydfil
CF47 8AN

Teleffon\Telephone: 01685 725000

http://www.merthyr.gov.uk