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To Norwich City Council by msparkes 2 December 2009

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Joseph R Clark made this Freedom of Information request to Norwich City Council

Response to this request is long overdue. By law, under all circumstances, Norwich City Council should have responded by now (details). You can complain by requesting an internal review.

From: Joseph R Clark

21 June 2010

Dear Norwich City Council,

Please provide me with:

1. A copy of the In house PSL, "Neutral Vendor", contract and fee
schedules for recruitment of Housing management professionals to
Norwich City Council

2. all agencies on the In house PSL contract for the supply of
Estate management Officers, housing officers, housing managers,
senior housing managers, Rent arrears Officers, rent arrears
managers, rent arrears managers, Anti-social behaviour Officers,
anti-social behaviour managers, Lettings Officers, Voids Officers,
Leasehold, Shared ownership sales and marketing officers, Home
ownership officers and managers
Customer services officers, Tenant involvement officers, floating
support workers, floating support managers, Hostel/Project workers,
Hostel/Project Managers, Sheltered scheme managers, housing
advisors, housing options officers, homelessness officers, Any
consultants or interim candidates used for projects or temporary
roles (referred to from now as "housing management professionals")
to Norwich City Council

3. All agencies currently supplying Norwich City Council with
housing management professionals

4. The total number of Housing management professionals
Currently working on an agency basis at Norwich City Council

5. The number and grade of Housing management professionals
Currently working on an agency basis at Norwich City Council by
Supplier

6. The number of Housing management professionals
Currently working on an agency basis at Norwich City Council by
Department

7. The pay and agency charge rate of each Housing management
professional currently working on an agency basis at Norwich City
Council by department

8. The budget for Housing management professional
Recruitment through agencies at Norwich City Council for 2009-2010

9. The budget for Housing management professional
Recruitment through agencies at Norwich City Council for 2010-2011

10. The total spend on Housing management professional
Recruitment through agencies at Norwich City Council for the last
12 months

Yours faithfully,

Joseph R Clark

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From: FOI-Queries
Norwich City Council

21 June 2010


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Thank you for contacting us. We aim to respond to all enquiries as quickly
as possible, and within five working days from the date of your email.

Please visit our website at [2]www.norwich.gov.uk to access information
and services including online applications for our most commonly used
forms. You can also send us your comments, compliments or complaints
online.

Freedom of Information Act requests
In accordance with the act we will respond to enquiries within 20 working
days.

You can also contact us in the following ways:

* 0344 980 3333 (general enquiries), 8am to 6pm
* 24 hour Antisocial behaviour (ASB) hotline - 01603 212100
* 24 hour telephone payments - 01603 212282
* For 24 hour online payments, click [3]here
* To visit us at one of our neighbourhood offices, click [4]here

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Kevin J Hayes left an annotation (31 January 2011)

Why have you given up? Ask for a review, keep up the pressure.

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