Agency worker: Agreements, Contracts, pay scales

Eric Blair made this Freedom of Information request to Greenwich Borough Council

The request was successful.

From: Eric Blair

8 February 2009

Dear Sir or Madam,

Agency worker: Agreements, Contracts, pay scales

Please send me an electronic copy, (see accessibility notes below)
via http://www.whatdotheyknow.com, of the following information:

FOI Act: (Freedom of Information Act 2000)

:- Contracts or equivalent information/documents

1.1) Copies of any contracts you have for the provision of
temporary worker agency staff, with regards agency/temporary social
care/social worker staff/workers. Contracts you may have with
individual agency staff recruitment businesses/services, hereafter
called 'Vendors'. Or contracts you may have with organisations
like, Comensura, Manpower, Reed, hereafter called 'Managed Service
Provider' who provide Master/Vendor Neutral framework to managed
all vendors on behalf of Public Authorities like yourselves. A
sample FOI disclosed Managed Service Provider agreement can be
downloaded via:
http://www.filedropper.com/mastervendorc...

:- Hourly Pay scales/rates with regards agency/temporary social
care/social worker staff.

1.2) A list of each Vendor you use and copies of hourly
pay-scales/rates you hold for each Vendor. Whether or not you use
each Vendor via Managed Service Provider framework. Please ensure
any provided pay-scale information provided explains how many years
of experience is required to be applicable to any specific hourly
rate. Sample FOI disclosed pay scale/rates information can be
downloaded via:
http://www.filedropper.com/agencypayscal...

:- Panel Vendor Agreement or equivalent information/documents

1.3 A copy of any contract/agreement used by yourself or any
Managed Service Provider to manage individual Vendors through any
Master/Vendor Neutral framework you operate or participate in, this
is sometimes called a Panel Vendor Agreement. A sample FOI
disclosed Panel Vendor Agreement can be downloaded via:
http://www.filedropper.com/panelvendorag...

To help clarify these requests 1.1, 1.2, 1.3, you can download:

A sample FOI disclosed Panel Vendor Agreement can be downloaded
via:
http://www.filedropper.com/panelvendorag...

and

Sample FOI disclosed pay scale/rates information can be downloaded
via:
http://www.filedropper.com/agencypayscal...

A sample FOI disclosed Managed Service Provider agreement can be
downloaded via:
http://www.filedropper.com/mastervendorc...

Please also indicate whether any of the information requested 1.1,
1.2, 1.3 has ever been disclosed before under the FOI Act.

Acessibility notes: Information accessibility

To be able to use a computer Screen Reader
(http://en.wikipedia.org/wiki/Screen_reader) with any information
you provide please provide the information in Microsoft Office Word
Document format (.Doc) or equivalents like WordPerfect and Open
Office Writer Please state explicitly if this format is not
available, if this format is not available please provide it in an
accessible Portable Document Format (PDF). Accessibility
information can be found at:
http://en.wikipedia.org/wiki/Screen_reader and with regards PDF's
http://www.adobe.com/enterprise/accessib... -
http://www.adobe.com/products/acrobat/so...

Yours faithfully,

Eric Blair

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From: Eric Blair

9 February 2009

Dear Sir or Madam,

I am writing to clarify/amend a part of my information
request,Section 1.2, with regards payscale information.

This part of my original request stated:

":- Hourly Pay scales/rates with regards agency/temporary social
care/social worker staff.

1.2) A list of each Vendor you use and copies of hourly
pay-scales/rates you hold for each Vendor. Whether or not you use
each Vendor via a Managed Service Provider framework. Please ensure
any provided pay-scale information provided explains how many years
of experience is required to be applicable to any specific hourly
rate."

Please also add after the word 'framework':

If you do you use a Managed Service Provider please also provide a
copy of the pay-scales/rates that are used by the Managed Service
Provider to manage all these Vendors.

Therefore section 1.2 should now read thus:

1.2)A list of each Vendor you use and copies of hourly
pay-scales/rates you hold for each Vendor. Whether or not you use
each Vendor via a Managed Service Provider framework. If you do you
use a Managed Service Provider please also provide a copy of the
pay-scales/rates that are used by the Managed Service Provider to
manage all these Vendors. Please ensure any provided pay-scale
information provided explains how many years of experience is
required to be applicable to any specific hourly rate.

Yours sincerely,

Eric Blair

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From: Eric Blair

10 March 2009

Dear Sir or Madam,

Please pass this on to the person who conducts Freedom of
Information reviews.

I am writing to request an internal review of Greenwich Borough
Council's handling of my FOI request 'Agency worker: Agreements,
Contracts, pay scales'.

A full history of my FOI request and all correspondence is
available on the Internet at this address:
http://www.whatdotheyknow.com/request/ag...

This request is currently overdue a response from Greenwich Borough
Council. By law, the response had to be prompt but no later than 9
March 2009

Related disclosures already made:

Halton Council
"Thank you for providing the information requested
and doing so in such a short time of 7 working days."
http://www.whatdotheyknow.com/request/co...

Newham Council
http://www.whatdotheyknow.com/request/ag...

Liverpool Council
http://www.whatdotheyknow.com/request/di...

Kingston upon Thames Borough Council
http://www.whatdotheyknow.com/request/ag...

Telford & Wrekin Council
http://www.whatdotheyknow.com/request/co...

Yours sincerely,

Eric Blair

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From: Henri Reinbolt
Greenwich Borough Council

10 March 2009

Dear Mr Blair,

I acknowledge receipt of your request for review. I am investigating
this matter now. My contact details are as below.

Yours sincerely,

Henri Reinbolt
Chief Information Officer
Greenwich Council
4th Floor, Riverside House East,
Woolwich High Street,
Woolwich
London SE18 6BU
02089216320
07940549848

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From: Henri Reinbolt
Greenwich Borough Council

10 March 2009


Attachment LBG Manpower Contract Agency Workers.doc
366K Download View as HTML


Mr Blair,

I apologise for the delay in responding to your request and missing our
deadline of 9 March. I enclose the main contract with our agency
Manpower Ltd. Please let me know of any specific further information
should you not find the answer in the contract. I would then liaise our
contract manager on this matter.
I would appreciate an acknowledgement of receipt.

Yours sincerely,

Henri Reinbolt
Chief Information Officer
Greenwich Council
4th Floor, Riverside House East,
Woolwich High Street,
Woolwich
London SE18 6BU
02089216320
07940549848

show quoted sections

Link to this

From: Eric Blair

14 March 2009

Dear Henri Reinbolt,

Thank you for this information. However, some of the information
requested remains outstanding that being:

"If you do you use a Managed Service Provider please also provide a
copy of the pay-scales/rates that are used by the Managed Service
Provider to manage all these Vendors."

"Please ensure any provided pay-scale information provided explains
how many years of experience is required to be applicable to any
specific hourly
rate. "

Yours sincerely,

Eric Blair

Link to this

From: Henri Reinbolt
Greenwich Borough Council

20 March 2009

Mr Blair: we are obtaining this information from our agency and will
respond next week.

Best wishes,

Henri Reinbolt
Chief Information Officer
Greenwich Council
4th Floor, Riverside House East,
Woolwich High Street,
Woolwich
London SE18 6BU
02089216320
07940549848

show quoted sections

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From: Eric Blair

11 July 2009

Dear Henri Reinbolt,

Can you advise when you will be providing a full response to my
information request
http://www.whatdotheyknow.com/request/ag...

Yours sincerely,

Eric Blair

Eric Blair

14 March 2009

Dear Henri Reinbolt,

Thank you for this information. However, some of the information
requested remains outstanding that being:

"If you do you use a Managed Service Provider please also provide a
copy of the pay-scales/rates that are used by the Managed Service
Provider to manage all these Vendors."

"Please ensure any provided pay-scale information provided explains
how many years of experience is required to be applicable to any
specific hourly rate. "

Yours sincerely,

Eric Blair

Link to this

From: Alan Soskin
Greenwich Borough Council

29 July 2009


Attachment Manpower AgencyWorkerPayRates.xls
37K Download View as HTML

Attachment Appeals ReviewsProcedureFOI.doc
63K Download View as HTML


Dear Mr Blair -

I write with reference to your email to Henri Reinbolt dated 11 July,
which was logged as Freedom of Information Request RFI/01473. This made
reference to your emails dated 08 & 09 February, which were logged as
RFI/01178, and partially responded to on 10th March.

I am now able to provide our response to your request for pay rates used
by the Managed Service Provider.

Greenwich Council contracts Manpower as its "Managed Service Provider" for
the provision of agency workers. There are 130 panel vendors contracted
to Manpower to supply agency workers to Greenwich Council, with all panel
vendors working to the same rates. The attached listing shows the job
titles and pay rates held on Manpower's ordering system for Greenwich
Council as at 26 March 2009. It is important to note that these rates
represent the pay rate attached to the requirement upon release to panel
vendors - however, other factors may influence the pay rate at which a
suitable candidate is secured, such as the candidate market for that skill
set at the time of order.

I trust that this resolves the matter satisfactorily, and I apologise for
the delay in providing this information to you. I attach the Council's
Reviews procedure.

Alan Soskin
Corporate Information Manager, Greenwich Council
Human Resources & Organisational Improvement
4th floor, Riverside House, Woolwich High Street, London SE18 6BU
Tel: 020 8921 5084

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Things to do with this request

Anyone:
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