Adult Social Care - Older People Teams

Dear Andrew,

Thank you for your request for information regarding Adult Social care
and the elderly (reference number 18043). Your request for information
was received on the 13th October 2011 and I am dealing with it under the
terms of the Freedom of Information Act 2000 and/or the Environmental
Information Regulations 2004.

In some circumstances a fee may be payable and if that is the case, I
will let you know. A fees notice will be issued to you, and you will be
required to pay before we will proceed to deal with your request.

If you have any queries about this email, please contact Jonathan Pickup
or Sarah Slater on telephone number 01254 585852. Alternatively, our
email address is [Blackburn with Darwen Borough Council request email].

Please remember to quote the reference number above in any future
communications.

Kind Regards,

Heather Wolstenholme
Freedom of Information Officer
Blackburn with Darwen Borough Council
Information Technology Management and Governance
Tel: 01254 585651
Fax: 01254 585286

Post: Blackburn with Darwen Borough Council, IT Dept, G Floor, Tower
Block, Town Hall, Blackburn, Lancs. BB1 7DY.
Website: www.blackburn.gov.uk
Email: [email address]

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Dear Mr Greenhalgh,

Thank you for your request for information regarding Blackburn with
Darwen Borough Council's adult social care department (reference number
18043); please find our response attached. If you have any queries
regarding your request for information then please don't hesitate to
contact me.

Should you require further information please contact me. If you are
unhappy with the service you have received in relation to your request
and wish to make a complaint or request a review of our decision, you
should write to:

Sarah Slater, Information Governance Manager, Information Governance,
Blackburn with Darwen Borough Council, G Floor, Town Hall, Blackburn,
Lancashire, BB1 7DY

If you are not content with the outcome of your complaint, you may apply
directly to the Information Commissioner for a decision. Generally, the
ICO cannot make a decision unless you have exhausted the complaints
procedure provided by the Council. The Information Commissioner can be
contacted at: The Information Commissioner's Office, Wycliffe House,
Water Lane, Wilmslow, Cheshire SK9 5AF.

Please find attached our 'have your say' feedback policy.

Regards,

Jonathan Pickup
Information Governance Officer

Information Technology, Management and Governance
G Floor, Tower Block
Blackburn Town Hall
Blackburn
BB1 7DY

Tel: 01254 58 5852

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