Adult Social Care - Older People Teams

Thank you for your email which has been forwarded to he FOI office for response.

Kind regards

Customer Services
Swindon Borough Council
Wat Tyler House
Swindon SN1 2JG
Phone: 01793 445500

E-mail: [Swindon Borough Council request email]
Website: www.swindon.gov.uk

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Dear Mr Greenhalgh

 

Freedom of Information Request ref: 101000301252

 

Thank you for your Freedom of Information request regarding Adult Social
Care Older People Teams dated 13^th October 2011.

 

Under the terms of the Freedom of Information Act 2000, the Council has a
duty to respond ‘promptly’ or no later than 20 working days, which in this
case is 10^TH November 2011.

 

If you have any queries about this, please contact me as detailed quoting
the above reference number.

 

Yours sincerely

 

Sally Jansen ([email address])

Freedom of Information & Data Protection Coordinator

Adult Social Care / Safeguarding & Corporate Parenting

Swindon Borough Council

Tel: 01793 466824

Web: www.swindon.gov.uk

 

 

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Dear Mr Greenhalgh

 

Freedom of Information Request ref: 101000301252

 

Further to the email dated 17^th October 2011, please see the response
below to your FOI request regarding Adult Social Care Older People Teams:

 

Swindon Borough Council’s services to older people are delivered by
contracted providers; SEQOL (Social Enterprise Quality of Life) and the
Avon & Wiltshire Mental Health Partnership Trust. The three teams who
specifically deal with elderly care are listed below along with their
contact details:

 

Adult Community Team (Older People and those with Physical Disabilities)

SEQOL

Civic Offices

Euclid Street

Swindon

SN1 2JH

Tel: 01793 463333

 

Independent Living Services (Learning Disabilities team that deals with
elderly people too)

SEQOL

Civic Offices

Euclid Street

Swindon

SN1 2JH

Tel: 01793 466712

 

Mental Health Team (Older People)

The Victoria Centre

53 Downs Way

Swindon

SN3 6BW

Tel: 01793 327800

 

 

 

 

If you are not satisfied with the service you have received in relation to
your request and wish to make a complaint or request a review of our
decision, you should write to:

 

Customer Services

Civic Offices

Euclid Street

Swindon

Website: [1]www.swindon.gov.uk

Email: [2][Swindon Borough Council request email]

 

The complaints/review procedure involves a full review and an examination
of all the information by the Council's Monitoring Officer. 

 

If you are not content with the outcome of our conclusion, you may apply
directly to the Information Commissioner's Office for a decision, before
contacting the Council. Generally, the ICO cannot make a decision unless
you have exhausted the Council's own complaints procedure.

 

The Information Officer can be contacted at:

The Information Commissioner's Office,

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

 

Email: [3][email address]

Tel: 01625 545700 (ask for Freedom of Information)

 

If you have any queries, please contact me as detailed, quoting the above
reference number in any future communications.

 

Yours sincerely

 

Sally Jansen ([email address])

Freedom of Information & Data Protection Coordinator

Adult Social Care / Safeguarding & Corporate Parenting

Swindon Borough Council

Tel: 01793 466824

Web: www.swindon.gov.uk

 

 

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