adult social care

Dear Ms Burnip

Freedom of Information request - Ref 1476

Thank you for your request for information about adult social care, which
we received on 29 June 2009.

We are dealing with your request under the terms of the Freedom of
Information Act 2000. Subject to any exemptions under the Act we aim to
reply in line with the statutory deadline of 27 July 2009 or sooner.

There may be a fee payable for some information. If so, any fee must be
paid before the information can be released and the 20 working day time
limit for responding will be suspended until we receive the payment. If
this is the case with your request we will let you know.

Further advice on the Freedom of Information Act is available from the
Information Commissioner, Wycliffe House, Water Lane, Wilmslow, Cheshire
SK9 5AF, telephone: 01625 545 700, website:
[1]http://www.informationcommissioner.gov.uk.

Yours sincerely

Joanne Summerill

Information Governance Assistant

Commissioning Division

Tel: 0121 704 6169

Email [2][email address]

Website: [3]http://www.solihull.gov.uk

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References

Visible links
1. http://www.informationcommissioner.gov.uk/
2. mailto:[email address]
3. http://www.solihull.gov.uk/

Dear Ms Burnip

Freedom of Information request - Ref 1476

I am writing further to your request for information about adult social
care, which we received on 29 June 2009.

Adult social services is the responsibility of Solihull Care Trust, rather
than Solihull Metropolitan Borough Council. You will need to contact them
about your request. As you contacted us via the What Do They Know website
you may wish to contact Solihull Care Trust through What Do They Know.
The link for submitting requests to Solihull Care Trust is
[1]http://www.whatdotheyknow.com/body/solih....

If you wish to contact Solihull Care Trust directly the contact details
are:

Alan Haycock

Information Governance Manager and Local Security Management Specialist

Solihull Care Trust

20 Union Road

Solihull

B91 3EF

Tel 0121 712 8422

Email [2][email address]

Alternatively if you give your consent we will be happy to transfer your
request on your behalf.

I hope that the explanation that we have provided is to your
satisfaction. If you are unhappy with the service that you have received
in relation to your request and wish to make a complaint or request a
review of our decision you should write to Andrew Shipway, Corporate
Information Governance Manager, PO Box 18, Council House, Solihull, West
Midlands B91 9QS or email [3][Solihull Borough Council request email] by 12 August 2009. I
enclose a copy of the Complaints and Appeals procedure that gives further
details.

If you are not content with the outcome of your review or complaint, you
may apply directly to the Information Commissioner's Office (ICO) for a
decision. Generally the ICO cannot make a decision until you have
exhausted the complaints procedure provided by the Council. The
Information Commissioner can be contacted at Wycliffe House, Water Lane,
Wilmslow, Cheshire, SK9 5AF, telephone: 01625 545 700, website:
[4]http://www.informationcommissioner.gov.uk.

Should you have any further questions please do not hesitate to contact
me.

Yours sincerely

Joanne Summerill

Information Governance Assistant

Commissioning Division

Tel: 0121 704 6169

Email [5][email address]

Website: [6]http://www.solihull.gov.uk

show quoted sections

References

Visible links
1. http://www.whatdotheyknow.com/body/solih...
2. mailto:[email address]
3. mailto:[Solihull Borough Council request email]
4. http://www.informationcommissioner.gov.uk/
5. mailto:[email address]
6. http://www.solihull.gov.uk/

Dear Ms Burnip

As requested I have transferred your request to Solihull Care Trust.

Yours sincerely

Joanne Summerill

Information Governance Assistant

Commissioning Division

Tel: 0121 704 6169

Email [email address]

Website: http://www.solihull.gov.uk

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Third attempt

Alan Haycock ASMS

Information Governance Manager and

Local Security Management Specialist

Solihull NHS Care Trust

Direct Dial 0121 713 8789

Mobile O7967 187088

Fax 0121 711 6235

Third Floor,

Friars Gate,

Stratford Road,

Solihull B90 4BN

Remember ~ E-mail is subject to the Freedom of Information Act 2000.
Information not covered by the Data Protection Act 1998 may be disclosed
to the public.

This e-mail is strictly confidential and intended solely for the person or
organisation to whom it is addressed. It may contain privileged and
confidential information and if you are not the intended recipient you
must not copy, distribute or take any action in reliance on it. If you
have received this e-mail in error, please notify me as soon as possible
and delete the e-mail from your PC.

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From: Haycock Alan
Sent: 25 August 2009 09:50
To: '[email address]'
Subject: FOI REQUEST
As requested

Alan Haycock ASMS

Information Governance Manager and

Local Security Management Specialist

Solihull NHS Care Trust

Direct Dial 0121 713 8789

Mobile O7967 187088

Fax 0121 711 6235

Third Floor,

Friars Gate,

Stratford Road,

Solihull B90 4BN

Remember ~ E-mail is subject to the Freedom of Information Act 2000.
Information not covered by the Data Protection Act 1998 may be disclosed
to the public.

This e-mail is strictly confidential and intended solely for the person or
organisation to whom it is addressed. It may contain privileged and
confidential information and if you are not the intended recipient you
must not copy, distribute or take any action in reliance on it. If you
have received this e-mail in error, please notify me as soon as possible
and delete the e-mail from your PC.