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adult social care

Linda Burnip made this Freedom of Information request to Blackpool Borough Council

The request was partially successful.

From: Linda Burnip

28 June 2009

Dear Sir or Madam,

FoI request June 2009-06-28

How many social workers are there working in adult care?
How many of these are working with disabled people under 60?
How many adults are you providing some sort of community care
service to in total?
How many allocated cases are there in adult care?
How many unallocated cases are there in adult care?
How many ‘held’ cases are there in adult care.
What is the ratio of adult care cases to each social worker.

What is the average time between referral for a service and
assessment of needs
What is the average time between referral and provision of the
necessary service.

What is your total adult care budget for 2009-2010
What proportion of this is spent providing care in the community
through Direct Payments or Individual Budgets.
What proportion of this is spent on residential care provision.

What is the average length of time for provision of aids.
What is the average length of time for provision of adaptations.

Yours faithfully,

Linda Burnip

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From: Customer First
Blackpool Borough Council

29 June 2009

Dear Ms Burnip,

Thank you for your email dated 28/06/09.

So that we can deal with your enquiry, your email has been sent to: -

Department:Freedom of Information Officer (Adult Social Care and
Housing)
Telephone Number:01253 651953
Email Address:[Blackpool Borough Council request email]

This department will now deal with your enquiry.

If you have any further queries, please contact Customer First by:-

Email [Blackpool Borough Council request email]
Telephone 01253 477477
Facsimile 01253 478808
Web site www.blackpool.gov.uk

Or visit the Customer First Centre on Corporation Street Blackpool FY1
1NA.

We are open:-
Monday to Friday 8am to 5:30pm for Face to Face enquiries
Monday to Friday 8am to 6pm for telephone enquiries on 01253 477477.
Saturdays 9am to 2pm for Face to Face and Telephone enquiries

Please note our busiest times are Mondays and Fridays and over lunchtime
(12pm to 2pm).

Regards, Customer First .
Customer First, Blackpool Council
* Email: [Blackpool Borough Council request email]
* Phone: 01253 477477
* Fax: 01253 478808
* Web: www.blackpool.gov.uk

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From: Karen Tierney
Blackpool Borough Council

1 July 2009

Dear Linda Burnip,

Thank you for your request for information that we received on 28 June
2009. Your request is being dealt with under the terms of the Freedom
of Information Act 2000.

You will receive the information you have requested within the statutory
timescale of 20 working days as defined by the Act, subject to any
exemptions that may apply.

You should note that the Act defines a number of exemptions that may
prevent disclosure of the information you have requested. If any of the
exemption categories apply, the information will not be disclosed. If
there are references to a third party, they may be consulted prior to a
decision being made on whether or not to disclose the information. You
will be informed if either of these is applicable, including your rights
of appeal.

There may be a fee payable for this information. If this is the case,
you will be informed in writing and a 'Fees Notice' will be issued. The
fee must be paid before the information is processed and disclosed. The
20 working day time limit for responses will commence on receipt of the
payment if a fee is applicable.

If you have any queries you can contact me or write to: FOI, Town Hall,
Blackpool, FY1 1NA, or email us at [Blackpool Borough Council request email].
Please remember to quote your reference number when you contact us.

Steve Greaves
Customer Care & Information Officer
Blackpool Council
Customer Care Team
Adult Social Care & Housing
Seasiders Way
Blackpool
FY1 6JX Blackpool Council

Tel: (01253) 651270
Email: [email address]

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From: Steve Greaves
Blackpool Borough Council

14 August 2009


Attachment FOI Response 10 8 09.pdf
203K Download View as HTML


Dear Ms Burnip

I am writing to confirm that we have now completed our search for the
information you requested on 28 June 2009. Please accept my apologies for
the delay in responding to your request. I wish to advise you that some
information cannot be disclosed as it is not held.

A copy of the information that can be disclosed is enclosed.

If you have a complaint about the handling of your request you may ask for
an internal review and you should submit this in writing to: Council
Complaint, Blackpool Council, PO Box 50, Town Hall, Blackpool, FY1 1NA.

If you are not happy with the outcome of the review, you have the right to
apply directly to the Information Commissioner for a decision. You can
contact the Information Commissioner at: Information Commissioner's
Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF,
([1]www.informationcommissioner.gov.uk).

If you have any queries about this letter you can contact me, or write to:
FOI, Town Hall, Blackpool, FY1 1NA, or email us at
[2][Blackpool Borough Council request email].

Steve Greaves

Customer Care & Information Officer

Blackpool Council

Customer Care Team

Adult Social Care & Housing

Seasiders Way

Blackpool

FY1 6JX

( 01253 651270

8 [3][email address]

[4]http://www.blackpool.gov.uk/EmailDisclai...
This message has been scanned for inappropriate or malicious content as
part of the Council's e-mail and Internet policies.

******************************************************************************
See the Blackpool You Tube video aimed at attracting French visitors by
clicking this link [5]http://www.visitblackpool.com/jetaime

******************************************************************************

References

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1. http://www.informationcommissioner.gov.uk/
2. mailto:[Blackpool Borough Council request email]
3. mailto:[email address]
4. http://www.blackpool.gov.uk/EmailDisclai...
5. http://www.visitblackpool.com/jetaime

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