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Stephanie Mottershead made this Freedom of Information request to West Lancashire District Council
The request was successful.
From: Stephanie Mottershead
5 May 2011
Dear West Lancashire District Council,
Please indicate.
_ where the Accounts Receivable team is based and if centralised?
_ which finance system/accounting software they use to process
customers invoices/payments?
_ Number of cash allocators and credit controllers employed full
time to reconcile cash and match payments to the sales ledger?
_ How many customers do you have?
_ How many payments do you receive per day?
_ volume of remittance slips received per day? Do they come in by
post? Are they scanned?
_ how many BACS payments do you receive per day?
_ how many cheque payments do you receive per day? Are the cheques
scanned?
_ How long does it take to clear a day’s cash?
Yours faithfully,
Stephanie Mottershead
From: Smith, Sylvia
27 May 2011
From: Freedom Of Information
Sent: 26 May 2011 17:06
To: 'mailto:[FOI #70539 email]'
Cc: Bryan, Natasha
Subject: FW: Freedom of Information request - Accounts Receivable
Processes
Dear Stephanie
Thank you for your request for information under the provisions of the
Freedom of Information Act 2000. The information you requested is
detailed below.
If you have any further queries please do not hesitate to contact me. If
you are still unhappy with the response you are entitled to pursue any
dissatisfaction through the Councils Complaints Procedure by writing to Ms
Kim Webber, Director of Transformation. Should you remain dissatisfied
you can appeal against the decision by contacting the Information
Commissioner at Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Yours sincerely
Sylvia
Sylvia Smith
Snr Admin & Electoral Services Officer
West Lancashire Borough Council
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