Make and explore Freedom of Information requests
Offensive? Unsuitable?
Requests for personal information and vexatious requests are not considered valid for FOI purposes (read more).
If you believe this request is not suitable, you can report it for attention by the site administrators
Report this requestAct on what you've learnt
Similar requests
Accounts Receivable Processes
To Thurrock Borough Council by Stephanie Mottershead 5 May 2011
Accounts Receivable Processes
To Guildford Borough Council by Stephanie Mottershead 12 April 2011
Accounts Receivable Processes
To St Helens Metropolitan Borough Council by Stephanie Mottershead 5 May 2011
Accounts Receivable Processes
To Hertfordshire County Council by Stephanie Mottershead 12 April 2011
Finance Processes
To Telford and Wrekin Council by Stephanie Mottershead 5 May 2011
Finance Processes
To Westminster City Council by Stephanie Mottershead 5 May 2011
Finance Processes
To Strabane District Council by Stephanie Mottershead 5 May 2011
Finance Processes
To Tameside Metropolitan Borough Council by Stephanie Mottershead 5 May 2011
Finance Processes
To Redbridge Borough Council by Stephanie Mottershead 12 April 2011
Accounts Receivable Processes
Stephanie Mottershead made this Freedom of Information request to Stafford Borough Council
The request was successful.
From: Stephanie Mottershead
5 May 2011
Dear Stafford Borough Council,
Please indicate.
_ where the Accounts Receivable team is based and if centralised?
_ which finance system/accounting software they use to process
customers invoices/payments?
_ Number of cash allocators and credit controllers employed full
time to reconcile cash and match payments to the sales ledger?
_ How many customers do you have?
_ How many payments do you receive per day?
_ volume of remittance slips received per day? Do they come in by
post? Are they scanned?
_ how many BACS payments do you receive per day?
_ how many cheque payments do you receive per day? Are the cheques
scanned?
_ How long does it take to clear a day’s cash?
Yours faithfully,
Stephanie Mottershead
From: Mel Johnson
Stafford Borough Council
3 June 2011
Dear Ms Mottershead
Thank you for your freedom of information request below. The response from Stafford Borough Council is as follows:
Where the Accounts Receivable team is based and if centralised?
Accounts receivable is centralised in Financial Services although Budget Managers are responsible for raising debtor invoices for their Service Areas.
Which finance system/accounting software they use to process customers invoices/payments?
The integrated finance system is Consilium's "Total Finance". Cash receipting is an in-house solution
Number of cash allocators and credit controllers employed full time to reconcile cash and match payments to the sales ledger?
The council employs one credit controller who spends around 4% of her time on this specific duty.
How many customers do you have?
We have 2,781 customers.
How many payments do you receive per day?
The council receives on average ten payments per day.
Volume of remittance slips received per day?
The council receives on average five remittance slips per day.
Do they come in by post?
A mixture of both post and e-mail.
Are they scanned?
Remittance slips are not currently scanned.
How many BACS payments do you receive per day?
An average of 5-10 BACS payments are received per day.
How many cheque payments do you receive per day?
An average of 5 - 10 cheque payments are received per day.
Are the cheques scanned?
Yes, the cheques are scanned.
How long does it take to clear a day's cash?
Cash is cleared on a daily basis.
If you require any further information, please do not hesitate to contact me.
Yours sincerely
Mel Johnson
Financial Services
Stafford Borough Council
Telephone: 01785 619246
Fax: 01785 619450
show quoted sections
Things to do with this request
- Add an annotation (to help the requester or others)
- Download a zip file of all correspondence