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Accounts Receivable Processes

Stephanie Mottershead made this Freedom of Information request to Nuneaton and Bedworth Borough Council

The request was successful.

From: Stephanie Mottershead

12 April 2011

Dear Nuneaton & Bedworth Borough Council,

Please indicate:

_ where the Accounts Receivable team is based and if centralised?
_ which finance system/accounting software they use to process
customers invoices/payments?
_ Number of cash allocators and creditors employed full time to
reconcile cash and match payments to the sales ledger?
_ How many customers do you have?
_ How many payments do you receive per day?
_ volume of remittance slips received per day? Do they come in by
post? Are they scanned?
_ how many BACS payments do you receive per day?
_ how many cheque payments do you receive per day? Are the cheques
scanned?
_ How long does it take to clear a day’s cash?

Yours faithfully,

Stephanie Mottershead

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From: GEARY Liam
Nuneaton and Bedworth Borough Council

19 April 2011

Dear Stephanie Mottershead,

Thank you for contacting ourselves in relation to your Freedom of
Information request, I was wondering if it was possible for you to call on
02476376376 to discuss this further.

Kind Regards

Liam Geary
Customer Services Team Leader
[1][email address]
02476376376

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From: Stephanie Mottershead

3 May 2011

Dear GEARY Liam,

Apologies for the delay in responding. Please do not proceed with
the request as I have just found out that the Accounts Receivable
function in councils is not the typical function and also that
payments are received in several sections which makes it difficult
to breakdown the volumes. It might cost me money to get you to get
that information for me therefore i do not want to proceed anymore.

Sorry for wasting your time.

Yours sincerely,

Stephanie Mottershead

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