Accounts Receivable Processes

Your e-mail has been forwarded to the FOI team for their attention and
response.

Thank you for contacting Fife Council.

Alison Bathgate,

Customer Services Advisor,

Contact Centre.

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>>> Stephanie Mottershead <[FOI #68279 email]>
4/12/2011 9:33 am >>>
Dear Fife Council,

Please indicate:

_ where the Accounts Receivable team is based and if centralised?
_ which finance system/accounting software they use to process
customers invoices/payments?
_ Number of cash allocators and creditors employed full time to
reconcile cash and match payments to the sales ledger?
_ How many customers do you have?
_ How many payments do you receive per day?
_ volume of remittance slips received per day? Do they come in by
post? Are they scanned?
_ how many BACS payments do you receive per day?
_ how many cheque payments do you receive per day? Are the cheques
scanned?
_ How long does it take to clear a day’s cash?

Yours faithfully,

Stephanie Mottershead

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Good Afternoon

Please see attached information relating to your recent request.

Regards
Laura Turnbull

*~*~*~*~*~*~*~*~*~*~*~*~*~*~*

Laura Turnbull
Support Assistant
Directorate Support Unit
Finance & Procurement
4th Floor
Fife House 01
North Street Glenrothes
KY7 5LT
Tel: 08451 55 55 55 441148
Fax: 01592 583109

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Dear Ms Mottershead,

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002 – REQUEST FOR INFORMATION

I refer to your information request received 12th April 2011 our ref:
Q6.1/2011034 (FOI/11/39).

You asked the following questions and I would be grateful if you could
provide clarification on the following highlighted in red:-

where the Accounts Receivable team is based and if centralised?
_ which finance system/accounting software they use to process
customers invoices/payments?
_ Number of cash allocators and creditors employed full time to
reconcile cash and match payments to the sales ledger?
_ How many customers do you have? (please define what is meant by
the term "customers"
_ How many payments do you receive per day? (this varies - can you
provide a timeframe eg., would it be helpful to specify a week or would an
average figure suffice).
_ volume of remittance slips received per day? Do they come in
bypost? Are they scanned?(this varies - can you provide a timeframe eg.,
would it be helpful to specify a week or would an average figure suffice).
_ how many BACS payments do you receive per day (this varies -
can you provide a timeframe eg., would it be helpful to specify a week or
would an average figure suffice).
_ how many cheque payments do you receive per day? Are the
cheques
scanned?(this varies - can you provide a timeframe eg., would it be
helpful to specify a week or would an average figure suffice).
_ How long does it take to clear a day’s cash?

If you are not satisfied with the way we have handled your request, you
have the right to request a review of the decision. Please write to:
Chief Legal Officer, Performance & Organisational Support, Fife House,
North Street, Glenrothes, KY7 5LT or e-mail to . The law provides for you
to make this request up to 60 workings days from when we received your
enquiry or 40 working days from when you receive this correspondence
whichever is the later date. Where the outcome of the review fails to
resolve the matter to your complete satisfaction you have the right to
apply to the Scottish Information Commissioner for a decision.

Fife Council will consider and seek to resolve any request to the Chief
Legal Officer that falls outside these timescales.

Information and Policy Team
Performance and Organisational Support
5th Floor
Fife House
Glenrothes
Fife
KY7 5LT

Tel: 08451 55 55 55
Ext:444170/442233

"Think Green" and only print this email if absolutely necessary

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Dear Stephanie,

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002 ? REQUEST FOR INFORMATION

I refer to your information request dated 12th April 2011, our reference:
Q6.1/2011034.

To allow us to provide you with the response you require I would
appreciate if you could advise us further of your meaning of customer.
The reason for this request for clarification is that our schools hold
information relating to customers i.e. parents/children buying school
equipment such as water bottles, gym bags etc. For us to gather this
information would be an extremely large task as we have 142 primary
schools, 19 high schools, 19 stand alone nurseries and 6 special schools
and the information would have to be taken from till rolls within each
establishment.

Can you confirm if the above information is required within the scope of
your request?

Thank you.

Regards
Laura

Information and Policy Team
Performance and Organisational Support
5th Floor
Fife House
Glenrothes
Fife
KY7 5LT

Tel: 08451 55 55 55
Ext:444170/442233

"Think Green" and only print this email if absolutely necessary

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Dear Ms Mottershead

FREEDOM OF INFORMATION (SCOTLAND) ACT 2002 – REQUEST FOR INFORMATION

I refer to your email dated 12th April 2011;our reference Q6.1/2011034.

I am pleased to enclose the information you requested and trust that it
meets your requirements.

I would like to draw your attention to the copyright situation in relation
to the material.

The Council holds the copyright for all of the material provided and it
may be reproduced free of charge in any format or media without requiring
specific permission. This is subject to the material not being used in a
derogatory manner or in a misleading context. The source of the material
must be acknowledged as Fife Council and the title of the document must be
included when being reproduced as part of another publication or service.

If you are not satisfied with the way we have handled your request, you
have the right to request a review of the decision. Please write to:
Chief Legal Officer, Performance & Organisational Support, Fife House,
North Street, Glenrothes, KY7 5LT or e-mail to . The law provides for you
to make this request up to 60 workings days from when we received your
enquiry or 40 working days from when you receive this correspondence
whichever is the later date. Where the outcome of the review fails to
resolve the matter to your complete satisfaction you have the right to
apply to the Scottish Information Commissioner for a decision.

Fife Council will consider and seek to resolve any request to the Chief
Legal Officer that falls outside these timescales.

Yours sincerely

Information and Policy Team
Performance and Organisational Support
5th Floor
Fife House
Glenrothes
Fife
KY7 5LT

Tel: 08451 55 55 55
Ext:444170/442233

"Think Green" and only print this email if absolutely necessary

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