Access to data awaited

[1]Enfield Logo

Response
Dear Sir / Madam

We acknowledge your request for information received on 09/01/2010 10.41
AM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 09/01/2010 10.41
AM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.
Discussion Thread
Customer (K. Taylor) 09/01/2010 10.41 AM
FAO Ms Marion Modeste
c/o London Borough of Enfield
Charles Babbage House
1 Orton Grove
Enfield
EN1 4TU

Dear London Borough of Enfield,

I applied for Access to Records in August 2008.

I received that autumn a confirmation of receipt, although the
promise of subsequent access to records is awaited.

I was informed that I should write to you to obtain such
information, pertaining to enquiries made and data regarding my
family, under the freedom of information Act.

I understand that as PA to the Service Manager you initiate Access
to Social Services Records; please tell me whether your
jurisdiction covers other agencies such as Enfield CAMHS and
Education Welfare (Enfield Council).

It has taken 22 months to receive a reply from the doctor Gillian
Broster at CAMHS, and this does not contain the data that I
requested.

I look forward to hearing from you.

Yours faithfully

K.Taylor

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Question Reference No100109-000000
Date Created: 09/01/2010 10.41 AM
Last Updated: 09/01/2010 10.41 AM
Status: Correspondence team

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Dear Sir/Madam,

We have received some email correspondence from you regarding a request for
access to your records. Unfortunately on the information provided on the
email from you I am not able to identify you apart from that your name is K
Taylor. Please could you provide some more information such as your full
name, address and date of birth in order that I can ensure that any
outstanding or new requests are dealt with? It would also be helpful if you
could list the services you have been in contact with in the past so I can
ensure that all your records are retrieved for you.

You can reply to this email address or to the postal address below.

Sincerely,

Lesley Morton

Lesley Morton

Customer Relations Manager

Enfield Council

Education, Children's Services & Leisure Department

020 8379 3942

www.enfield.gov.uk

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[1]Enfield Logo

Response
Dear Sir / Madam

We acknowledge your request for information received on 20/01/2010 10.41 AM

Your request has been passed to the Freedom of Information Team. This team will contact you directly with the name and
contact details of the Council Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from releasing it by an exemption, the Council aim
to provide you with the information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 20/01/2010 10.41 AM

Your request has been passed to the Freedom of Information Team. This team will contact you directly with the name and
contact details of the Council Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from releasing it by an exemption, the Council aim
to provide you with the information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our knowledge base that might answer your
question.
Discussion Thread
Customer (K. Taylor) 20/01/2010 10.41 AM
Dear Enfield Council,

I have tried the username and password provided to log on to the
support site as suggested, without success.

Please assist me in following up the query regarding my request.

Yours faithfully,

K. Taylor

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[1]Enfield Logo

Response
Dear Sir / Madam

We acknowledge your request for information received on 20/01/2010 04.56
PM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 20/01/2010 04.56
PM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.
Discussion Thread
Customer (K. Taylor) 20/01/2010 04.56 PM
Dear Enfield Council,

I have been unable to access the support site with the details
provided.

I would be grateful if you would refer to my initial query re who
is responsible for data requests respectively, for example from the
following departments in the Borough of Enfield,
a) social services
b) education
c) NHS CAMHS
d) PCT/NHS

Yours faithfully,

K. Taylor

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[1]Enfield Logo

Response
Dear Sir / Madam

We acknowledge your request for information received on 21/01/2010 09.57
AM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 21/01/2010 09.57
AM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.
Discussion Thread
Customer (K. Taylor) 21/01/2010 09.57 AM
Dear Enfield Council,

With reference to previous correspondence, I am not very clear as
to whom I contact to request access to data.

I would be grateful for your assistance.

Yours faithfully,

K. Taylor

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[1]Enfield Logo

Response
Dear Sir / Madam

We acknowledge your request for information received on 22/01/2010 09.56
AM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Dear Sir / Madam

We acknowledge your request for information received on 22/01/2010 09.56
AM

Your request has been passed to the Freedom of Information Team. This team
will contact you directly with the name and contact details of the Council
Officer responsible for handling your request.

If the information you are seeking exists, and we are not prevented from
releasing it by an exemption, the Council aim to provide you with the
information within 20 working days from receipt of your request.

Yours Sincerely
Enfield Council

Thank you for your question. Please take a look at these Answers from our
knowledge base that might answer your question.
Discussion Thread
Customer (K. Taylor) 22/01/2010 09.56 AM
Dear Enfield Council,

I would be grateful if you could direct me to the Answers from your
knowledge base which might address my queries, because I am not
clear what this means.

Yours faithfully,

K. Taylor

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Thank you for your FOI requests.

Firstly in response to your question today relating to :

"I would be grateful if you could direct me to the Answers from your
knowledge base which might address my queries, because I am not
clear what this means".

On the right hand side of the front page of Enfield Council's website
there is a purple button that says 'Ask Enfield' by selecting that button
it will take you through to a search for Enfield's most frequently asked
questions.

Please see attached letter in response to your FOI requests of 20th and
21st January.
(See attached file: request 4 further info -KTaylor22jan10.doc)

Elaine Duncan
Head of Governance & Programme Management
Corporate Governance
Finance & Corporate Resources Department
LONDON BOROUGH of ENFIELD
Tel: 020 8379 4684
email: [email address]

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