Dear Sir or Madam,

What is Royal Mails policy on employees accepting Gifts from the
public? Also is this policy communicated to all staff? How is it
communicated? Are employees given this policy in hard copy?

Yours faithfully,

Eastof London

Dear Eastof London

Thank you for your request for information received on 21/10/08, which we
are considering under the Freedom of Information Act. Under the Act you
should expect a reply from us to be sent by 18/11/08, which is twenty
working days from receipt of your request.

If for any reason we are unable to provide you with a full response within
that time, we will contact you explaining the reasons for this and giving a
revised date by which we will reply.

If in the mean time you have any questions or would like to contact us
about your request, please contact us by telephone 01252 806513 or
alternatively email or write to us at the address below. Please be assured
that we are giving this our attention and will get back to you shortly.

Yours sincerely

Marie Teasdale
[Royal Mail Group request email]
Freedom of Information Unit
PO Box 341, ALDERSHOT, GU11 1WW

Royal Mail is a trading name of Royal Mail Group Ltd. Registered in England
and Wales.
Registered number 4138203. Registered office at 148 Old Street, LONDON EC1V
9HQ

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Dear Eastof London

I am writing in response to your email sent 21st October 2008, in which you
requested information in regards to 'Royal Mail's policy on employees
accepting gifts'. You specifically asked for details on 'how it is
communicated', and 'are employees given this policy in hard copy'.

Our Human Resources department have advised that Royal Mail’s Code of
Business Standards contains information on employees accepting gifts. The
code has been communicated in a handbook which is issued to all employees
and is also available online via the internal Royal Mail website. To
reinforce messages, communications are cascaded as appropriate to remind
employees of their responsibilities should they be offered a gift.
Attached are details in regards to both policy and communications.

I hope this information meets your requirements but if you have any queries
or further information needs in the future then please do contact me. If
you are dissatisfied with this response for any reason you do have a right
to request an internal review, in which case please write to the Head of
Information Compliance, Royal Mail House, Company Secretary's Office, 5th
Floor, 148 Old Street, LONDON, EC1V 9HQ. An internal panel will then
review the decision, and you will be advised of the outcome.

If, having requested an internal review by Royal Mail, you are still not
satisfied with our response you also have a right of appeal to the
Information Commissioner at:

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Telephone: 01625 545 700
www.informationcommissioner.gov.uk

Yours sincerely

Marie Teasdale
Freedom of Information Unit
Company Secretary's Office

(See attached file: Gifts - Policy.doc)(See attached file: Gifts -
Comms.doc)

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