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AAC Provision

Joe made this Freedom of Information request to The Royal Marsden NHS Foundation Trust

The request was successful.

From: Joe

20 January 2012

Dear Sir,

I am an academic researcher, attempting to assess the provision of
augmentative and alternative communication devices by the NHS. 

Following redirection from a previous FOI request
(http://www.whatdotheyknow.com/request/pr...)
Could you please send me details of augmentative and alternative
communication devices purchased by, or on behalf of your trust
between 31st March 2006 and 1st April 2011?

I would like the information broken down by both product name  (So
for example Dynavox Xpress, iPod touch with TapToTalk, BigMack)
 and by year.  I would like information for both children and
adults, but I don't require a breakdown by age.

Deven PCT have helpfully given examples on a previous request. The
format they used was

2005/06
4 X Digital Electronic Larynxes (Servox)
2 x Listen To Me
2 x Lightwriters
1 x Dynawrite
1 x Dynamo
1 x Falck Voice Amplifier
1 x Lions Speech Aid
1 x Go Talk
1 x Little Mack

2006/07
9 x Digital Electronic Larynxes (Servox)
2 x Lightwriters
1 x mini Printer
2 x The Grid software
2 x Falck Voice Amplifiers
1 x Listen To Me
1 x Textphone
1 x Talking Symbols Notepad

and this would do nicely for me. Other excellent formats were
provided by:
Bradford and Airedale Teaching PCT
(http://www.whatdotheyknow.com/request/co...)
Bromley PCT
(http://www.whatdotheyknow.com/request/co...)
Bristol PCT
http://www.whatdotheyknow.com/request/co...)
and Central Lancashire PCT
(http://www.whatdotheyknow.com/request/au...)

Just to make the process more efficient for you guys - it would be
great to clarify a couple of things at this stage - I am aware that
some trusts make use of commissioning trusts to do the actual
purchase of the devices; when I have contacted the commissioning
trusts I've been often redirected back to the PCT because the
paperwork for previous years have been stored at the PCT - this
redirection must be causing additional work for both trusts in the
long run and it would be great to avoid it
(http://www.whatdotheyknow.com/request/au...
is an example of the problem)

Also, and again to make life easier for you, I should point about
that since this request is being made via whatdotheyknow.com -
email addresses are stripped out of replies to protect your privacy
(because the responses are all available to public view- if you are
to redirect my request to another body then it's ideal to just give
the name of the body rather than just an email address

Yours faithfully,

Dr Joseph Reddington

Link to this

From: Patient Information Centre
The Royal Marsden NHS Foundation Trust

20 January 2012

Thank you for contacting The Royal Marsden Help Centre for PALS and
Patient Information. We have received your e-mail and will respond in due
course. If you wish to contact us by telephone, please ring 0800 783 7176.

show quoted sections

References

Visible links
1. http://www.royalmarsden.nhs.uk/

Link to this

From: Freedom of Information
The Royal Marsden NHS Foundation Trust

24 January 2012

 

Dear Dr Reddington

 

Thank you for your FOI request. We aim to respond within 20 working days.

 

Helen Mills

Head of Quality Assurance

The Royal Marsden NHS Foundation Trust
Tel 02078082315
Fax 02078082106

 

 

show quoted sections

Link to this

From: McNab Susan (SMCS)

16 February 2012

Dear Dr Reddington

Within our adult neurological SLT service, we do not issue any assistive communicative devices permanently. We have a small supply of aids to assess and loan out for short periods and these include:

Lightwriter
Advocate
Voice Amplifier

If the aid is required long term then it is sourced through other avenues e.g. loans from the MNDA, purchase funding from MS society etc. We can work with reps and company's direct e.g. Smartbox. In these cases we would provide independent consultation and the patient would purchase these systems privately or through various charitable funding/grants.

Kind Regards

Susan McNab

show quoted sections

Link to this

From: McNab Susan (SMCS)

16 February 2012

McNab Susan (SMCS) would like to recall the message, "FOI No 864 due 20 February 2012".

Link to this

From: Joe

16 February 2012

Dear McNab Susan (SMCS),

Hi there, in that case, don't worry about supply - just let me know
the details for *purchases* by the trust in the last five years :)

Yours sincerely,

Joe

Link to this

From: Dawson, Syma
The Royal Marsden NHS Foundation Trust

20 February 2012

Dear Dr. Reddington,

 

Please find our response to your FOI request below.

 

Within our adult neurological SLT service, we do not issue any assistive
communicative devices permanently. We have a small supply of aids to
assess and loan out for short periods and these include:

 

·         Lightwriter

·         Advocate

·         Voice Amplifier

 

If the aid is required long term then it is sourced through other avenues
e.g. loans from the MNDA, purchase funding from MS society etc. We can
work with representatives and company's direct e.g. Smartbox. In these
cases we would provide independent consultation and the patient would
purchase these systems privately or through various charitable
funding/grants.

 

Please find below details of purchases made by the Trust in the last five
years for the above medical devices.

 

+----------------------------------------------------------------------------------------+
| Device | Manufacturer | Model |Purchase|
| | | | Date |
|----------------------------+---------------------------------+----------------+--------|
|Lightwriter (mains) |Toby Churchill |SL35 |Pre-2007|
| | | | |
|  | | | |
|----------------------------+---------------------------------+----------------+--------|
|Lightwriter Scanning Module |Toby Churchill |Compatible with |Pre-2008|
| | |SL36 | |
|  | | | |
|----------------------------+---------------------------------+----------------+--------|
|Tape recorder |Phillips |D6280/05 |2008 |
|(mains)           | | | |
|----------------------------+---------------------------------+----------------+--------|
|Echo voice amplifier |Hearing Products International |EV3 / EV4      |2007 |
|(EV4)                       | | | |
|----------------------------+---------------------------------+----------------+--------|
|Freiburg voice amp |Pulch+Lorenz (Supplied by |Freiburg |2008 |
|(x3)                     |Easiaids Ltd) | | |
|            | | | |
|                        | | | |
|----------------------------+---------------------------------+----------------+--------|
|TypeTalkText Phone |  |  |2009 |
|(currently on loan so | | | |
|unavailable)               | | | |
|----------------------------+---------------------------------+----------------+--------|
|Talkstar digital amplifier |Guagdong Talkstar Electroics Co |DA-523          |2009 |
|(mains)            |Ltd            | | |
|----------------------------+---------------------------------+----------------+--------|
|Advocates (x2) |Toby Churchill |AdVOCate |2007 |
|(battery)         | | | |
|----------------------------+---------------------------------+----------------+--------|
|MegaBee (x4)             |E2L Products Ltd |  |Pre-2007|
|----------------------------+---------------------------------+----------------+--------|
|Sound level meter           |CEM    |DT-805 |2009    |
| |Radioshack                       | | |
|----------------------------+---------------------------------+----------------+--------|
|Tuner (battery) |Korg |OT-120 |2009 |
|X2                        | | | |
+----------------------------------------------------------------------------------------+

 

If you are dissatisfied with this response and wish to appeal then please
let me know by writing to:

 

Quality Assurance

The Royal Marsden

Fulham Road

London

SW3 6JJ

 

Or alternatively, you can email: [1][The Royal Marsden NHS Foundation Trust request email]

 

Any complaints will be dealt with through our Internal Review procedure.
If you are still not satisfied following the Internal Review, you have a
right to appeal to the Information Commissioner using the following
contact details:

 

Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF 
Telephone: 01625 545 700

 

Kind regards,

 

Syma Dawson

 

Information Governance Manager

The Royal Marsden Foundation Trust

London

SW3 6PP

FOI Email: [2][The Royal Marsden NHS Foundation Trust request email]

 

 

From: Joe [mailto:[FOI #101173 email]]

 

Sent: 20 January 2012 23:14

 

To: Patient Information Centre

 

Subject: Freedom of Information request - AAC Provision

 

 

 

Dear Sir,

 

I am an academic researcher, attempting to assess the provision of
augmentative and alternative communication devices by the NHS. Following
redirection from a previous FOI
request([3]http://www.whatdotheyknow.com/request/pr...)
Could you please send me details of augmentative and alternative
communication devices purchased by, or on behalf of your trust between
31st March 2006 and 1st April 2011?

 

    

I would like the information broken down by both product name(So for
example Dynavox Xpress, iPod touch with TapToTalk, BigMack)and by year. I
would like information for both children and adults, but I don't require a
breakdown by age.

 

    

 

     Deven PCT have helpfully given examples on a previous request. The
format they used was

 

     2005/06

 

     4 X Digital Electronic Larynxes (Servox)

 

     2 x Listen To Me

 

     2 x Lightwriters

 

     1 x Dynawrite

 

     1 x Dynamo

 

     1 x Falck Voice Amplifier

 

     1 x Lions Speech Aid

 

     1 x Go Talk

 

     1 x Little Mack

 

    

 

     2006/07

 

     9 x Digital Electronic Larynxes (Servox)

 

     2 x Lightwriters

 

     1 x mini Printer

 

     2 x The Grid software

 

     2 x Falck Voice Amplifiers

 

     1 x Listen To Me

 

     1 x Textphone

 

     1 x Talking Symbols Notepad

 

    

and this would do nicely for me. Other excellent formats were provided by:
 Bradford and Airedale Teaching PCT

 

 

(http://www.whatdotheyknow.com/request/co...

15#incoming-209176)

 

     Bromley PCT

 

 

(http://www.whatdotheyknow.com/request/co...

4)

 

     Bristol PCT

 

     (

http://www.whatdotheyknow.com/request/co...

)

 

     and Central Lancashire PCT

 

 

(http://www.whatdotheyknow.com/request/au...

4)

 

    

Just to make the process more efficient for you guys - it would be great
to clarify a couple of things at this stage - I am aware that some trusts
make use of commissioning trusts to do the actual purchase of the devices;
when I have contacted the commissioning trusts I've been often redirected
back to the PCT because the paperwork for previous years have been stored
at the PCT – this redirection must be causing additional work for both
trusts in the long run and it would be great to avoid it

 

 

(http://www.whatdotheyknow.com/request/au...

4

 

is an example of the problem)

 

Also, and again to make life easier for you, I should point about that
since this request is being made via whatdotheyknow.com - email addresses
are stripped out of replies to protect your privacy(because the responses
are all available to public view- if you are to redirect my request to
another body then it's ideal to just give the name of the body rather than
just an email address

 

Yours faithfully,

 

Dr Joseph Reddington

 

    

 

     -------------------------------------------------------------------

 

    

 

     Please use this email address for all replies to this request:

 

     [FOI #101173 email]

 

    

 

     Is [email address] the wrong address for Freedom of

 

     Information requests to The Royal Marsden NHS Foundation Trust? If

 

     so, please contact us using this form:

 

     http://www.whatdotheyknow.com/help/contact

 

    

 

     Disclaimer: This message and any reply that you make will be

 

     published on the internet. Our privacy and copyright policies:

 

     http://www.whatdotheyknow.com/help/offic...

 

    

 

     If you find this service useful as an FOI officer, please ask your

 

     web manager to link to us from your organisation's FOI page.

 

     

 

    

 

     -------------------------------------------------------------------

 

 

 

 

show quoted sections

References

Visible links
1. mailto:[The Royal Marsden NHS Foundation Trust request email]
mailto:[The Royal Marsden NHS Foundation Trust request email]
2. mailto:[The Royal Marsden NHS Foundation Trust request email]
3. http://www.whatdotheyknow.com/request/pr...
4. http://www.royalmarsden.nhs.uk/

Link to this

From: Joe

20 February 2012

Dear Dawson, Syma,

Awesome. Thank you :)

Yours sincerely,

Joe

Link to this

Things to do with this request

Anyone:
The Royal Marsden NHS Foundation Trust only: