This is an HTML version of an attachment to the Freedom of Information request 'Websites accessed from staff terminals at Cotton House, Glasgow'.

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Internal Audit (London)

Second Floor (South)

22 Kingsway

London

WC2B 6NR

Ms Anne Thrope

Tel

Fax

Email

[email address]

www.hmrc.gov.uk

Date

13th August 2008

Our ref

FOI 1650

Your ref

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Dear Ms Thrope

Freedom of Information Request

In reply to your email enquiry dated 25 July, our estimate included time to set up and monitor the search for each of the 400 hundred terminals and extract and copy the information that might result from each of those searches. It excludes any computer run time as the search would be performed automatically.

As stated in my reply of 21 July, if you are able to narrow the scope of your request, for example, by describing the sort of information you are hoping to find within the URLs, HMRC may be able to locate the information at a cost less than the appropriate limit specified in regulations.  You should also note that our terminals only keep this information for about 3 months and we do not hold information for earlier periods. Any reformulated request the Department receives from you will be treated as a fresh FOI request.

If you have any queries about this letter, please contact me. Please remember to quote the reference number above in any future communications.

If you are not happy with this reply you may request a review by writing to HMRC FOI Team, Room 4/52, 100 Parliament Street London SWIA 2BQ. You must request a review within 2 months of the date of this letter. It would assist our review if you set out which aspects of the reply concern you and why you are dissatisfied.

If you are not content with the outcome of your complaint, y
ou may apply directly to the Information Commissioner for a decision. Generally, the Information Commissioner cannot make a decision unless you have exhausted the complaints procedure provided by HMRC. He can be contacted at: The Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Yours sincerely

Melvyn Neate

Director Internal Audit

2

Director: Melvyn Neate

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