CURACAO
(Coordination of Road User Charging Organisational Issues)
User Needs Assessment Questionnaire
Project CURACAO
We are conducting this questionnaire as part of an EC-funded project to promote
and support road pricing schemes in Europe’s cities. The project builds upon the
EC’s previous round of road pricing projects – PRoGRESS, CUPID and
EUROPRICE – and involves many of the experts and cities from those projects.
Where the CURACAO differs from previous projects is in its focus on the delivery
of products and events that will enable cities to overcome the barriers to road
pricing implementation.
In summary, CURACAO will provide resources to decision makers and technical
experts, guiding them through the issues commonly associated with the design and
introduction of a road pricing scheme. CURACAO will also provide access to
expert support from cities that have successfully designed and implemented road
pricing schemes.
As a decision maker or technical expert in a European city, we would be grateful if
you could provide us with information about your city’s progress with road pricing
schemes. Your answers will assist us in delivering the appropriate products and
events to interested cities. You can be assured that your data will be treated with
the utmost confidentiality, and that all results will remain within the study team.
Based on a review of the responses to the questionnaire, we will approach a
number of cities/regions in order to assemble a User Group of 20. Cities in the user
group will have access to events held during the life of the project.
Please return your completed questionnaire by email, fax or post to the
address below by 14 July 2006:
WP4 Coordinator
CURACAO Project
Transport and Travel Research Ltd
Arundel House
6 Portland Square
Bristol BS2 8RR
UNITED KINGDOM
Email: [email address]
Fax: +44 (0) 117 907 4146
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CURACAO
(Coordination of Road User Charging Organisational Issues)
Contact details
Please enter your contact details in the box below. Your details will be stored in the
CURACAO database, so that you can be kept up to date on future initiatives within
the project. Please add the details of any other persons within your city who might
be interested in receiving information about the CURACAO project.
Name
Position
Email address
Steve Riley
Acting Team Manager
steven_riley@bristol-
city.gov.uk
Please complete each question according the instructions given in bold:
CURACAO will support cities that are planning to implement road
pricing schemes for the purposes of managing traffic demand.
Give each objective a
Q1a) Please indicate up to FIVE principal objectives that your city/
number in order of
region would aim to meet by implementing a road pricing scheme:
priority (1=highest, 5=
lowest):
a) Efficiency – ensuring a better flow of people and goods
2
b) Liveability – improving the overall quality of life
1
c) Environment – improving air quality and reducing noise pollution
3
d) Safety - of motorists, passengers and pedestrians
e) Health – of residents and travellers
f) Equity – of access to jobs, homes, resources and facilities
5
g) Economic growth – supporting investment, trade and opportunity
4
h) Future generations – a sustainable place to live and work
i) Other? Please specify …
Give each area a
Q1b) Please indicate up to FIVE principal areas where your city/
number in order of
region would seek to use the revenue from a road pricing scheme:
priority (1=highest, 5=
lowest):
a) Investment in public transport vehicles and infrastructure
1
b) Road building programme
c) Road infrastructure upgrades e.g. signs and signals
3
d) Reduction of public transport ticket prices
2
e) Reduction of overall taxation burden on motorists
f) Reduction of general taxation burden on city residents
g) Other? Please specify …
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CURACAO
(Coordination of Road User Charging Organisational Issues)
CURACAO will support cities/region throughout the road pricing
implementation lifecycle.
Q2) Please indicate which stage of the implementation lifecycle your
Tick one stage:
city/region is currently at:
a) Discussion of road pricing as a possible option
b) Road pricing studies in progress
c) Road pricing studies completed
d) Planning phase of a road pricing scheme
e) Implementation phase of a road pricing scheme
f) Road pricing scheme already operational
g) Other? Please specify …
CURACAO will provide state-of-the-art advice to decision makers and
technical experts. Reports on a range of themed areas will be produced.
Q3) Please circle a number to indicate the degree of interest your city/
Level of interest:
region has in the following report themes:
low .… medium …. high
a) Policy objectives – efficiency, environment, economy, health, equity
1 2 3 4 5
b) Acceptability – public opinion, political leadership, risk management
1 2 3 4 5
c) Transferability – factors enabling and limiting the transfer of experience
1 2 3 4 5
d) Technology – comparative review of potentials of each technology
1 2 3 4 5
e) Scheme design – charging methods, specification, strategy, enforcement
1 2 3 4 5
f) Prediction of impacts – best practice and choice of indicators
1 2 3 4 5
g) Appraisal – outcomes, evaluation
1 2 3 4 5
h) Economic impacts – local businesses, investment, growth
1 2 3 4 5
i) Equity – fairness, polluter pays, marginal social costs
1 2 3 4 5
j) Other? Please specify …
1 2 3 4 5
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CURACAO
(Coordination of Road User Charging Organisational Issues)
CURACAO will support cities by demonstrating ways to overcome
barriers to road pricing implementation.
Give each barrier a
Q4a) What would you regard as the 5 principal barriers to road
number in order of
pricing implementation within your city/region at this time:
significance (1=highest,
5= lowest):
a) Not consistent with current city policy
b) Lack of a political champion to drive a scheme forward
3
c) Public acceptability of road pricing is too low
4
d) Media attitude is too hostile
e) Insufficient funds to finance a study or implement a scheme
f) Uncertainty about technology
g) No studies of potential schemes yet undertaken in my city
1
h) Road pricing studies have not demonstrated sufficient benefits
i) Difficulty of planning and managing such a large project
2
j) Other? Please specify …
Q4b) How would you describe the attitude of decision makers within
Tick one statement:
your city towards the use of technology for road pricing schemes:
a) Willing to use any technology to achieve the policy objectives, even if
is not operational elsewhere
b) Prefer to use a technology that is already operational in other cities
(e.g. tag and beacon, number plate recognition cameras)
c) Prefer non-technical pricing solution (e.g. paper permits, road barriers
with pay booths, visual inspection of number plates)
d) Other? Please specify …
CURACAO will provide products to decision makers/experts that share
the experiences of cities/regions with implemented RP schemes.
Q5) Please circle a number to indicate the degree of interest your
Level of interest:
city/region has in the following dissemination products:
low .… medium …. high
a) Online database – searchable road pricing knowledge base
1 2 3 4 5
b) Handbook - road pricing design and implementation step-by-step
1 2 3 4 5
c) Policy recommendations – guidance to support decision-making
1 2 3 4 5
d) Other? Please specify …
1 2 3 4 5
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CURACAO
(Coordination of Road User Charging Organisational Issues)
CURACAO will organise events that offer support to decision makers
and technical experts in cities belonging to the user group. Each year,
a Planning Workshop will be held to discuss barriers to RP
implementation with city representatives. The workshop will be
followed up by a Solutions Workshop later in the year, which focuses
on resolutions for a particular issue, and includes a site visit.
Q6) Please circle a number to indicate the degree of interest your
Level of interest:
city/region has in attending the following events:
low .… medium …. high
a) Planning Workshops - to discuss barriers to successful implementation
1 2 3 4 5
b) Solutions Workshops – to discuss resolutions and includes a site visit
1 2 3 4 5
CURACAO’s events will be open to a user group of 20 invited cities
and regions. Travel and subsistence costs will be paid when cities
belonging to the user group attend events.
Q7) Please circle a number to indicate the degree of interest your
Level of interest:
city/region has in belonging to the user group:
low .… medium …. high
a) User group participation
1 2 3 4 5
Space for comments …
Thank you for your participation
CURACAO is financed under the 6th EU Framework Programme for Research and
Technological Development.
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