Jan 09 Feb 09 Jan 09 Jan 09 Jan 09

Apr 09

Apr 09

Apr 09

Feb 09

Apr 09

Implementing Service Requirements

Implementing Staffing Requirements

Implementing Service User Requirements

Implementing Operational Requirements

Implementing Facilities Management

Gain Human Resources Input

Match against fund/contract requirements

Management & staff compliment

Finalise staffing compliment

Identify recruitment requirements

Communicate with all local providers on recruitment opportunities

Agree priority application process for displaced or disadvantaged staff

Recruitment selection process

Involve service users in recruitment process

Undertake training needs audit

Create personal development plans

Agree specialist training and development programme

Create Managers development programme

Develop best/good practice model

Agree succession plan

Utilise local/organisation expertise & integrate with Joint Training Initiative

Agree minimum workforce qualification requirements

Identify transitional requirements

Identify service user expectations

Engagement with key stakeholders

Clarify roles and responsibilities

Develop care/case management

Clarify standards, expectations, information sharing

Agree service access and referral arrangements with key partners

Explain suggestions and complaints policy

Build flexibility of as service requires.

Deliver service

Ensure all regulatory procedures are in place

Ensure all organisational policies are in place

Integrate into management system

Agree monitoring and evaluating schedules

Agree meeting schedules

Identify office area requirements

Identify & assess premises

Identify ICT infrastructure requirements

Agree leasing terms

Organise floor plans

Procurement and installation of data/power/partition walls etc.

Ensure all health & safety regulations are adhered to